German Autowerke

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sig Dre
6 months ago
This was my first visit to German Autowerke. What an absolutely wonderful experience it was. First, every single employee with whom I interacted or simply passed by, said hello. Paige at the desk is incredible. Second, in less than a hour they diagnosed and fixed an issue with a mysterious smell my car was making. Something my former shop failed miserably to do after having my car for over a week. Third, pointed out PM items without pushing for another service appointment. (some of the items were things that my former shop supposedly "fixed"). Fourth, pricing seemed just about what I expected from a quality shop that's not a dealership.I definitely don't wish to have further service issues, but it is a 14 year old BMW so I will. And now I have a trustworthy place to take it.

  Jeff Barclay
5 days ago
The crew at German Autowerks are a breath of fresh air. I love my BMW but I hate going to the repair shop. I hate it because most places want to pressure upsell additional services.German Autowerks is always honest and reliable and do not push the upsell. They fix the problem and give you a real read on what to keep an eye on or next maintenance item. This is the only place I have fully trusted with repair work since 2016 on my 650. Highly recommend!

  Chelsea Dean
4 weeks ago
It was easy to schedule an appointment. Paige was so welcoming and an absolute pleasure! Vince was super thorough and did a great job communicating what my car needed and why. Prices were very reasonable and service time was quick! Will definitely be back and am recommending to family & friends.

  Denis Diaz
6 months ago
I have a 2017 BMW 230I; Vince and his team are probably the best at what they do; I can t fathom any other place that can work with you, be truthful about what will be done to your car and how they ll do it, and then support and work with you when it s all done. I can proudly say that they have a customer for a very long time, if anyone and I mean anyone I know needs anything when it comes to their car regardless of brand, I can confidently say that if i were to refer germanautowerks to them, they won t be disappointed. I came in for a possible head gasket due to water intrusion, turns out I sent a piston to china and needed a new engine. Vince was 100% honest and didn t sugarcoat a thing so he could make a sale. He kept it real with me and I couldn t be happier with the state of my car. Once again, germanautowerk s has a customer for a lifetime and is go as far as to say they are possibly the best shop in CA and will work with you for whatever your needs are ! Keep it up guys !Services: Transmission, Engine repair, Vehicle Inspection, Auto maintenance, Battery

  Mario Preston
4 weeks ago
What can I say, these guys are some of the most professional people you ever want to meet! They go above and beyond to provide their clients with the best service money can buy. I wish I could give them 100 stars. If you are reading this and wondering whether or not you should choose them to service your vehicle, please know that if you choose them, you can look forward to being given the best service.

  Chris Van Ekelenburg
2 months ago
Top quality auto service provider. For 2 years strong, Vince and the team have done an incredible job keeping my Porsche healthy and on the road. On top of the outstanding service and communication, the customer digital review tool allowed me to conveniently approve work remotely. For these reasons and more, they deserve a trip out of the way to get the right work done.

  Adele Ball
4 months ago
I met Vince when I was shopping for a MiniCooper. He gave me so much helpful information. When I found one I really liked I asked him to do a pre purchase evaluation. I took a sigh when he gave me the price ($350). When I received the evaluation - complete with photos and explanations, I felt it was money well spent. He took the time to not only call me, email it to me but when through it thoroughly when I went to pay him. He takes the time to explain things which I greatly appreciate. I have already recommended him to my friends who own Mercedes. I will also add, I have high expectations for quality, and clearly value when I find it. He is a treasure !

  Dan Danner
3 months ago
I'm 74 years old, which equates to a LOT of experience with auto repair shops. German Autowerke is, hands down, the best I've ever used or needed.They took the time, not only to do first-class work on my car, but to ensure I fully understood and agreed with a plan we worked out together to ensure all of my questions were answered and my 2006 Mercedes would add years of pleasurable driving. German Autowerke is, hands down, the BEST ever.

  Craig Duran
a week ago
German Autowerke helped me get home safely after having a flat tire on my 4 Runner. They were very helpful, as I just had a Surgery performed 2 weeks earlier. Very friendly staff at this repair facility, thanks again!!!

  Shree Pariyar
5 months ago
I went to them to have my MINI Cooper engine light check. I met Vince after speaking with Paige. I was very happy with price quoted and was impressed with there service, friendliness and professionalism. They finished the job as promised and the value received was excellent. I also like the the way Vince explains and share his knowledge (as I m new to MINI world). They are absolutely trustworthy (one of the best in town), highly recommended!!!

  Andie's Asylum
a month ago
Vince really went the extra mile for my 2007 Beetle. I came in with an issue that other mechanics couldn't resolve, or even quantify. Vince researched it, kept on it, called around, and got input from everywhere. He finally found what I needed, and now my baby is running better than ever! The whole process took a bit of time, but when no one knows what's wrong with your car & you find someone willing to figure it out?? Well, that's my next car will also be german - so I can bring it here if something goes wrong. Professional, super kind & openly communicative. Also, Paige in the front office is a GEM.

  Oscar Rodriguez
2 months ago
Get your European Auto Serviced by one of the best in North County San Diego. Friendly staff and welcoming. The owner is a great mechanic, and his staff is just as great. If you want to be treated like a valuable person, stop here and get your preventive maintenance done by one of the best. Highly recommend.

  Couri Bryant
7 months ago
These guys took out my old S55 out of my 2018 F80 M3 and put a new one in without any issues as well as changed my clutch out under a week, these guys are the real deal! Also put my EMD springs on as well. They get right to work and don t mess around, the best shop for your euros that need engine swaps in all of Southern California and I stand by that!!!!! Great communication by Paige and Vince through the entire process!! 10/10Services: Transmission, Steering & suspension repair, Engine repair, Vehicle Inspection, Battery

  Grant Austin
3 months ago
Great shop for any German car!Super friendly office staff and a full team of experts on hand that walk you through repairs, parts and work needed step by step. Fair prices with a clean and pleasant waiting area.Got some minor work done on a Porsche here and it turned out great, definitely would go back.

  Michael Shim
2 days ago
Quickly diagnosed my check engine light and repaired it all in one business day! 2014 Mercedes CLS 550. I will be sure to use them for future repairs / issues.

  shelly nani
3 months ago
The team at German Autowerke continues to impress me. They have cared for my BMW and now Porsche!Always thorough and great customer service!!!

  Sean Easton
2 months ago
Super smooth process of bringing a porsche in for service. The team addressed my concerns and got the job done quick for a relatively fair price. I appreciated the electronic system they use to give me an itemized breakdown of things addressed by mechanics. They let me choose what items to address instead of pressuring me to pay for more services. Thanks y'all. I would recommend using this shop again.

  Nancy Bernal
a month ago
Vince the owner is very honest, polite and respectful, office and garage are very clean and organized. Went by German Autowerke on Friday to get a quote on replacing the alternator on my Mercedes ML 550 (was told by another company that this was the problem) but when I went in and spoke to Vince and explained the problems I was having he said it didn t sound like the alternator, he went outside and ran a test on battery and alternator and came back in and showed me the results, it wasn t the alternator it showed the battery to be ok but Vince explained about aftermarket batteries which we had in it and the problems they sometime create. No sales tactics at all from Vince and then because it was time for an oil change I ask what the cost was and he told me. Thanked him and said I was going to talk it over with my partner. Well I did and Kev said to make an appointment to get the oil changed, appt made for Sat. morning. When we took it in Kev asked Vince about the issue with the battery and after the conversation we had the battery replaced with a factory battery. Again no pushy sales tactics just honest recommendation s. If you have a German car, this is where you need to take it, don t think you will regret it!!

  Rick C
2 months ago
Have a rare BMW 2020 M5 35 Jahre, I take it to German Autowerke because they do outstanding, quality work and use top of the line oil from Germany, I trust them with this rare car. The service provided was excellent, personal and attentive. I have known the owner for sometime and he is a very capable BMW master tech. If you are within the area, I highly recommend having your car repaired and serviced through GA, you'll be glad. I take all my bimmers through them, including my very old X5d and not so old 550ix. Great customer service, outstanding work and very knowledgeable technician.

  suzi munnelly
2 months ago
These guys are awesome. I have had several auto repairs done with German Autowerke and it's been always a good experience. They are professional, friendly and get the job done quickly and at a fair price. Thank you Vince and team!!

  Satisfied User
2 weeks ago
Vince and his team provide a comprehensive written vehicle report as well as a written estimate for different repair options. The online report with pictures of vehicle deficiencies, and explanatory video is accessible through their website.They analysed and repaired the necessary components to get my 22 year old Jetta through smog. Not inexpensive, but very professional and worth it to me.

  Cesar Gannod
a year ago
Top notch German auto service center!! Vince & his staff know their stuff. We recently acquired a 2012 Mercedes-Benz c250 sedan from a family member, and it's the first Mercedes we've owned. It suddenly threw random misfire code(s) in a few of the cylinders within the short time we have had the car in our possession. I performed the simple tests to pinpoint the cause to the best of my knowledge, but the codes kept coming back. I knew then that the issue was over my ability. So I searched for a service center near us. Voila!! I found German Autowerke in my web search (Thanks Google!) So, I stopped by on my way home after work, and spoke & met Vince. I informed him what the symptoms/issue. He said to bring the car in, and they'll have a look a it. So I scheduled an appointment to have them look at the car. Once the car was towed in, they performed a barrage of tests (compression, injectors,timing,etc.,etc.) to pinpoint the culprit. They kept us informed as to what's happening with the car, and fixed it quickly. We are glad to have found German Autowerke!! They are our new "go to" place to take our Mercedes (c250) & Volkswagens (Jetta & Sportwagen) from now on. Thanks for the great service!!

  Joe Ced
a month ago
Very professional business. Knows German cars very well and are fairly priced. The customer service and reception is warm and welcoming. Recommended.Joe

  Dennis Chislum
a year ago
We had a new engine installed because the dealer we bought the car from didn t tell us the car was a lemon. Vince and his crew went to work right away and the car back to us with no problems and no worries in less than a week. My wife and I will be making this our main stop for our rides. Thank you so much Vince and crew of German Autowerke!

  Brittany Norris
3 months ago
Great service! From scheduling the appointment to picking up my vehicle when ready, the German Autowerke team was friendly and thorough in examination, assessment, and servicing of my vehicle. Will definitely recommend this business to friends and family.

  Eugene Noto
a month ago
Vince is the man. Very knowledgeable and finishes the work quick and proper. I have brought my 335i a couple of times for repairs. Very trustworthy.

  Scott Hogle
2 months ago
Thank you for the great service. Vince talked with me through my options and helped me to make a good decision on which repairs is best for my vehicle. I also saved almost 50% going here and not to the dealer.

  Michael A
a month ago
Vince and team did a first right rate job on a difficult VW touareg TDI High Pressure Pump failure . Fixed a few other things for reasonable cost. Also fixed a small post repair glitch.Thanks again, and nice work.

  Cori Lahners
7 months ago
I've brought my car her twice for service and both times they have been very upfront about the repairs and prices. No crazy changes at the end of the service and I never felt like I was being sold extra, unnecessary repairs. They're also good with the estimate of time needed for the work to be done. The front desk lady, Paige, is also super courteous and friendly. I'm SO happy I found a reliable MBZ mechanic in North SD County!Services: Electrical repair, General repairs & maintenance, Engine repair, Auto maintenance

  Albert Mofrad
5 months ago
I took my Sprinter van to this auto repair shop for a repair that cost me $1700. After 10 days, the issue seemed to be fixed. However, I recently visited the Mercedes-Benz dealership for the same issue and discovered that the DEF system and emission repair had been covered under a Mercedes-Benz recall, making it all a warranty repair. It was quite disappointing that Vince never informed me about this and scharged me $1700 for the work. This was not only unfair but also unacceptable.