AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mimi Bekele
a month ago
I had my battery replaced today and I was very pleased with the service I got. Nayelio was very helpful and she knows her stuff really well. She gave me battery options to choose from and gave me recommendations. She installed the battery herself effortlessly went out of her way to clean the mess from my previous battery. She did an amazing job. I was very impressed and satisfied with all my experience.

  Lindsay Brightman
2 months ago
Ana and Kraig were so helpful! Ana was by herself all morning and was able to multi-task and was extremely kind and helpful while being efficient. Kraig clocked in early so that he could help change my battery. 2 great employees! Thank you

  Monique Rowe
2 months ago
Came in during a break in the rain to have my battery tested. It was fried and the connectors were worn as well. Since my previous battery was still under warranty, I only had to pay for the metal connector pieces and the anti corrosion felt pieces for a total of $13. Trevor was efficient, knowledgeable, and nice. He even came out and helped us with the battery removal (a bit tricky) and ended up replacing the new battery, finishing the job for us. Anyone in the Vista area, I highly recommend going to the store on Melrose for parts and amazing customer service!

  Anita Silvestre
a month ago
I had a broken tail light, and Trevor went above and beyond to help me repair it. He even took the extra step to check my front lights for me. Amazing customer service!

  WILL GARCIA
4 months ago
I been a long time AutoZone customer good parts fair prices but the main reason I stayed a loyal customer is because the people that work there are great and friendly,This particular AutoZone it was my first time coming in here I m originally from Riverside I recently order a part for my Daughters car unfortunately when I picked it up it was the wrong part but not to worry Kraig was so helpful to resolved my problem he went far and and beyond to help me get the Right part for the vehicle. Kraig listen to what I needed and took action,This will be My new store that I will be coming to get what I need for all my vehicles. Thanks again 5 star Customer Service!!!

  Jennifer Harvey
6 months ago
Trevor the store manager was absolutely AWESOME! Not only did he look up what type of coolant my car needed, he literally went across the store by himself picked it up off the shelf for me, rang me up, asked for my rewards phone number AAANNNDDD he offered to help put it in my car!! He sat outside for 5 minutes to explain to me about turbo cars and that they do eat coolant and to keep fluid on hand. I come to this Auto Zone all the time BUT today I got exceptional SERVICE with a smile!! Thanks Trevor!

  Cody Allen
6 months ago
I was dreading coming to any auto parts store bc I know nothing about cars. Trevor was SO helpful and installed the new battery for my car. It would have taken me forever to remove all the parts to get to the battery. Thanks so much Trevor!!! You re amazing!

  Traci Barnhill
6 months ago
It is always a pleasure and positive experience when going to AutoZone!Today Craig helped me with a car battery and installation. I appreciate the knowledge and expertise he offered today.Best customer service at AutoZone!With a grateful heart,Traci Barnhill

  C B
8 months ago
I stopped at AutoZone store 4041 located corner Melrose and Cannon in Vista. Trevor store Manager was awesome I asked about adding refrigerant to vehicle myself. He was very knowledgeable and kindly educated me on subject need clear lines check pressure He could easily have sold refrigerant. I suffer from anxiety and he was very calming . Thank You for excellent service and please give him praise and a raise! He deserves it

  Debra Williams
7 months ago
I want to compliment Brian Magdeleno on his outstanding customer service! He went above and beyond helping me diagnose a non-working rear sensor and a 4WD concern on my Nissan Titan truck. Brian ran multiple tests to ensure there were no other issues with my truck. Brian is an exemplary employee and I highly recommend using this Oceanside location. I wanted the owners/supervisors to be aware of how well he represents the company. Thanks again Brian!

  Carlos Rivera Jr
6 months ago
It's still one of my favorite places to shop for oil additives because they have so many different types and brand names. I like their program when you spend $20 or more you get a point. You can save them or they'll let you know when they're expiring.

  Justin Plett
6 months ago
Trevor made my experience at this location!!! He went above and beyond to help me find not only the coolant I needed for my car but even helped me in getting it into my vehicle!! He made sure my car was taken care and was an excellent help!

  Doug D'Agrosa
7 months ago
Above and beyond help/ service by Trevor the manager at AutoZone in Oceanside on Cannon. Helped with what turned out to be a trick rear wiper blade. Patient and calm. Will definitely be back for all my part needs.

  Waywatcher
9 months ago
My alternator died when I was 50 miles from home. I got a tow to this AutoZone and had my alternator requested to be sent over from another store. The manager, Brian, realized it would not get to the store in a reasonable amount of time so he drove to the store personally and got it! They did not have all the loaner tools needed for an alternator swap but they were willing to help however they could. Great people in that store and I was able to drive home. It was a huge stress relief to know they were willing to help me in this situation.

  Kimbely Campbell
a year ago
It was clean well stocked and clean. Cody was very helpful and friendly. They also offer a military discount. It was a good trip to Autozone.

  Brain W
8 months ago
Just got off the phone with Craig. He went above and beyond with his customer service. I called asking about shocks for my truck and unfortunately the parts were not available at this store. He called another location nearby and was able to verify they had everything and had them put it on hold for me. Super helpful and and big timesaver and helping me save on gas! Big shout out to Craig!

  Bryan Tipton
a year ago
I am more than happy to write a glowing customer review for Brian M. I recently had the pleasure of working with him when my car battery died and I needed it replaced urgently. Brian went above and beyond in providing excellent customer service, and his kindness and support during a stressful time were greatly appreciated.

  Amber Rodges
a year ago
Merrick, the manager, is amazing and so helpful! We were in a tough situation and were told by different people that our car had a much worse issue than a simple dead battery. Merrick was quick to resolve the issue and even took out and replaced our difficult-to-access battery. He's definitely very knowledgeable and deserves a big raise. We can't thank Merrick enough!PS. If you've been to this location before, Merrick just started managing here in the past week and has already made such a positive difference. The store is much cleaner and the staff was all so friendly and helpful.

  danielle cook
a year ago
Noah is an excellent person who went out of his way to help me change a tire in the rain. He and me trick both provided their own tools to put my spare on. Best customer service. Thank you boys.

  Buck Rodges
a year ago
The store itself looked amazing! The cleanest and most organized AutoZone I have seen to date. The staff seemed excited to be there and eager to lend a helping hand. Merrick, the new manager is absolutely amazing! We were having issues with our car not starting and didn t know why and Merrick was able to diagnose the issue and provide a solution quickly. He went above and beyond expectations and took out our battery and replaced it himself. He definitely stood out as a true leader and we will be back to this location specifically with any car troubles in the future. We need more people like Merrick!

  CandaceMae Gruber
5 months ago
Kraig W., Service Parts Manager is extremely personable, and helpful.Great experience.

  Scott Rovin
2 years ago
Keoni The new store manager was extremely helpful. I assisted me in identifying potential issue with my truck, even came outside looked under the hood and help me check some fluid levels. Excellent customer service, and all-around excellent experience. I will definitely come back to the store even though it is a little bit further from other auto stores

  Sabrina Goodman
a year ago
Merrick went out of his way to find my receipt on the computer so I could return lightbulbs I didn t need. It was only around 8 dollars, but times are tough. He was so patient and helpful without judgment

  ASHANTI
6 months ago
Great had what I wanted did not pay to much attention to the customer service I was having fun .it was a great day

  James Erickson
5 months ago
Terrible customer service. Worst experience at an auto parts store I've had.

  Rhonda R Barber
a year ago
Very helpful staff here! Greeted me as soon as I walked in and directed me to the area I needed to go. I didn t get the young man s name but he also informed me of my Auto Zone Reward points which I had no idea I had! Check them out!

  Jose Jesus Escobedo
8 months ago
Shout out to Brian!!!!!!!!!!!!! For putting my the battery on my car. I ve never encountered an autozone employee so patient understanding, insightful and going above and beyond his call of duty! Thank you

  Justin Cal
8 months ago
Was helped by Brian, he greeted me when I arrived and determined it was a crank problem with my battery. Can t thank him enough for being so helpful.

  Andrew Durkiewicz
8 months ago
This is the best autozone out there. They were okay with me working out front and the manager is amazing. really great employees!

  Paul Barsch
a year ago
John was super helpful with a tricky wiper install. Edwin came out and helped too. I appreciate their time and expertise in going above and beyond!