Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marquet B
2 months ago
Had a dent and scratches to my fender as well as a hole in my rear bumper due to an accident. Jose and team did an amazing job and quick! They completed the job within two days! The dealership (and others) quoted me $15k- $18k to fix, and Jose and team completed for $1800. Everything is the same color and my car looks good as new!
Lydia You
2 months ago
They are the best! Thank you so much VIP Auto. Needed some urgent work done to fix a dent in a hard to reach area and these guys gave me the fairest price by far, and even touched up the rest of the car. Super communicative and friendly - Charlie is truly stellar at customer service, he d keep me updated and was super flexible about payment options. Would 100% recommend to a friend.
Patrice Johnson
9 months ago
Don t usually post reviews, but this small business deserves visibility and accolades! I accidentally hit my beautiful Tesla on a cement wall in a parking garage resulting in a horrible, huge dent. I was miserable AND moving cross-country in 1.5 weeks. I certainly wanted it fixed before I moved, but I didn t have much time. After some searching around, I found this gem of a business and I couldn t have been more satisfied. They worked very quickly and I received my car back within two days! When I picked up my car it looked brand new & they even detailed it! The price was super fair and the team was extremely communicative and friendly. I couldn t have been happier with my service. Thank you VIP Auto!Service: Body & Trim
Ocean Robertson
2 months ago
Great work by the guys here. They were vigilant in trying to get in touch with insurance companies after I was hit. They were honest, and accountable and they got the job done quickly once we worked everything out. Grateful to have been directed to VIP and would recommend highly.
Austin Cheney
3 years ago
Honestly the best experience I've had with any sort of auto maintenance place. My driver side door, window and headlight were smashed and I was paying out of pocket, and it was my first time having to get body work done on a car. I had a terrible experience at the first place I went to for an estimate, so I'm very glad I ended up at VIP. Linda and the VIP team took such great care of me and my car, and really went above and beyond. I could not possibly recommend this place more highly.
shanta weeks
10 months ago
Really nice guys, that are honest and do good work. Being a woman and needing repairs done can be nerve wrecking because most places just want to take advantage, but I got honest good pricing based on the work that needed to be done. Nothing else. I will bring any of my cars here if I ever need more work done, and would happily refer them to anyone in need of body work. Keep up the honest business practices VIP auto collision, you guys will continue to prosper doing business this way. Thank you!Services: Painting, Body & Trim
Florpaname,a nicy car
a month ago
Being in wrecks was a thing of the past, but the work performed was excellent. I still send my friends there if they have a collision and they've always been satisfied
James Chungman Lee
a year ago
This shop gave me a reasonable estimate for fixing a deep dent (through the paint) for my truck. They completed the job within the estimated time they gave me. They fixed the dent and repainted the area to look as good as new. Overall had a good experience with this shop with no surprises in cost and good workmanship.Services: Painting, Body & TrimServices: Painting, Body & Trim
Naomi Batzer
a year ago
Jose at VIP Auto has the best customer service! I had some problems with my insurance and he handled everything professionally and communicated every step of the way. They did a great job repairing my car after a major accident and even covered the deposit because the repair took some time due to parts shortages. Would 10/10 recommend!
Alicia Pender
a year ago
Armando and his staff were very gracious and kind in helping me maintain my car. He offers very reasonable prices and quality service. I would recommend his business to anyone in the community. I plan to be a long term customer.Services: Painting, Body & TrimServices: Painting, Body & Trim
Deanna Ewers
4 years ago
I have to say from start to finish my experience with VIP was excellent. I got a quick and reasonable quote. Setting up an appointment was easy. The office manager was super communicative and nice. And the repair work was flawless. Someone dented our car and did not leave a note but I have to say dealing with VIP took some of the sting out of it just by being friendly and efficient. Based on my experience I fully recommend them.
Jocelyn Ashford
2 years ago
The professionalism, attention to detail, customer service, and enthusiasm was 5-star. I highly recommend VIP Auto Collision Repair for auto body work. The scheduling was easy, service was wi the communicated time, and everyone w whom I interacted seemed to like working at the shop.The service provided was a small one (replacing vehicle logos), but the shop treated me like I was the most important customer. I will definitely visit this shop in the future if/when I need auto body work and highly recommend them.
Omar Garcia
3 years ago
They did a really great job. I recently got into a car accident and the car itself looks a total mess. I brought it here and they helped me with dealing with insurance as well as the adjuster. I highly recommend coming here to get any and all body work done. Linda, Armando, Joseph, and Christian are the best . Thank you so much again!
Gabriella Rhone
a year ago
Such nice people! Did a great job fixing my car and at a reasonable price. Will definitely be my go-to place for any collision repair.
MAF
4 years ago
VIP Auto Collision Repair was recommended by a friend and they exceeded my expectations. I had shopped around and their price was the best. They provided great service and quality results. I even went back a few days after completion of the service and they immediately helped me with another matter. Thank you Joseph and team for taking care of me.
Gurinder Singh Wadhwa
4 years ago
The whole team was really attentive to my needs, did a good job on both my cars, and were really helpful. In a world where trust is hard to find, these folks have proven to me they are trustworthy. They also worked with me to get the best deals and never have upsold me. They have a customer for life.
Christina Heidt
4 years ago
They did great work, quickly when repairing the front of my car after a collision, but in doing so got oil stains all over my seats. Also, they didn't wire things up correctly which lead to a $200 bill for a faulty headlight.
Scott McD
4 years ago
Seemed great when they agreed to a repair/restoration project following a minor front-end collision. They kept my car for over a year, became unresponsive, didn't complete the repair, and returned it to me incomplete and with additional damages. I recommend seeking another repair shop. Unfortunately, zero or negative stars are not an option.
Jessica Gordon
5 years ago
Joseph and VIP Auto get five stars!I struck two raccoons on the freeway while traveling down in California. I had to return home for work in just two short days and my car was badly damaged from the impact. I was tasked with finding an OPEN auto shop on a Sunday of a holiday weekend.I got lucky when I called VIP Auto. For starters, Joseph came in to the shop on a Sunday (when they were closed!) just to look at my car. That kind of personal service is hard to find. Joseph was at the shop before I even arrived and he promptly assessed the damage to my car. He thoroughly inspected the car and showed me the damage so that I understood it. He then provided me with two itemized estimates (one estimate for a full repair, and another estimate for repairs just to make the car drive-away safe because time was of the essence for me I had to get home).Joseph and Arturo at VIP Auto were phenomenal every step of the way. Joseph went out of his way to make a tough situation easier for me. I was forced to wait until Tuesday (two days) for my insurance company to open (because apparently nobody ever crashes their car on a weekend or a legal holiday!) and Joseph was kind enough not to charge me a storage fee when many other places in town would have!VIP Auto communicated with me about my car MORE than my own insurance company! I found out important things about my car (e.g., the car was totaled, the car was being repaired, etc.) from VIP Auto BEFORE I ever learned them from my own insurance company! VIP Auto worked incredibly quickly with the insurance company. VIP Auto speedily took photos of my car and submitted them to my insurance company so that it could do a photo appraisal to approve the repairs. VIP Auto was constantly in contact with me, and always available when I called them. Joseph always answered the phone when I called. He was always positive, professional, reassuring, and was always on top of it!My car was (finally!) approved by insurance for repairs on Thursday and Joseph and the crew at VIP Auto had my car FULLY repaired by Saturday afternoon! Joseph worked after closing, just to get the job finished for me. The car was repaired beautifully, cleaned until it shone, and was even scented inside. You couldn t even tell that it had been in a wreck (except that the repaired side now looked BETTER than the rest of the car?!).VIP Auto provided one of the best auto repair experiences that I ve ever had. I d recommend them to anyone. Wishing you continued success, Joseph! Thank you again for getting me home!
ann McCarty
6 years ago
I worked with Arturo to repair my Juke...service was SO FAST and the result was amazing!! I got my car back in only 3 days!! Geico said it might take 9!!I would recommend this shop to anyone!!
Scott Nope
a month ago
Add 2 months to the time they give you. Get another estimate.
Letrisha S.
2 years ago
My husband and I have been pleased with the body repairs on our cars. Traffic has increased, which means more accidents. This is the place to get your car repaired right!
Patti Jo Peters
5 years ago
They are very flexible regarding hours. Plus they are so polite, and they simply work with your needs. They also do great work. I would recommend them to anyone.
Tari Electric Inc
4 years ago
Best auto body shop where you have to bring your car not matter how big is your scrash Jose will turn it in to a new lookVIP Auto collection repair it s 100 % recommendable very professional
Alison Lambert
4 years ago
So friendly, sweet, fast, efficient and great price! Need I say more? Def would recommend VIP!
Qaid Aqeel
2 years ago
I've been coming here since 2000. Professional absolutely amazing .
Patricia Levy-Phillips
5 years ago
Very accurate service. Love them.
Alesia Webster
6 years ago
Excellent! Very professional, friendly, and timely!
S Crawford
3 years ago
Professional, direct and transparent.
James Johnson
2 years ago
Amazing Shop