Lou's Mobile Automasters - Former Glenn Logan
3.6 (22)
6200 Shattuck Ave., Oakland, CA 94609
(510) 654-6614
Claimed
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Emily Fox
6 years ago
The new owner of Automasters is great and the customer service was excellent. He was very communicative while he had my truck, calling several times to update me. And he delivered my truck to my house (I live close) when he learned I had small children and picking up was going to be difficult (carseats can't go in a truck). I don't know anything about cars, but the truck wouldn't run and the cab smelled like gas when he took it. He replaced the fuel pump and it's been running fine since then.
Daia Michaels
5 years ago
This place is the Worst, Unprofessional, Lairs! Paul claims that they're the best mechanics in the business, that is just a lie. The place was recommended because of Glenn but since now it is under new management. Had my breaks done there and brake still squealing when stopping. Spoke with Paul when he was there told me to come back. Call the next day no answer, went back to the shop and the gate was closed. I kept calling now the voice messaging is completely full for three, DO NOT WASTE YOUR MONEY or YOUR TIME!!!
Anne W Robertson
5 years ago
Excellent and dedicated service! Paul was super helpful in picking up parts for me, even though I came in very late in the day. They showed me what they were doing and did a great job for a pretty reasonable price. Very happy with them, would go back again.
Alfonzo Moret
5 years ago
These guys are a waste of Time, I've been a customer with this shop for since 2001, when the owner Glenn was alive he went out of his way to help me with my car. I'm very disappointed with the service his Brother Louie, he did help get me a rebuilt starter and battery, to try and fix the problem. Then after so many trys to get my car working, I had no choice but to have it towed to the shop. I explained that my tags were expired and it can't be ticketed because it could be towed. He said "Don't Worry we Move cars around all the time" So after many calls asking about the car, they call me asking "Where Is Your car?" I was shocked they had allowed it to be ticketed and towed. After realizing my car was gone, and I didn't have the money to get it back, So I asked them what they were going to do to get my car back, they said "We Don't Owe You Anything" So now I'm taking them to court over this Lose. I would tell anyone "Don't Waste Your Time Or Money Here" A disappointed Former Customer.
Stephen H
6 years ago
5 months later my car is still in the shop. This shop mechanic says he's is closing and it has no more money to pay his mistakes.
Karinanl7 Vasqueznnlp
5 years ago
My starter went out on me today and these guys helped put my anxiety at ease. Called them about 1030am and needed car fixed to pick up my 5 year old from school at 1pm. I got my car fixed in less than an hour by the wonderful Tyler. As a single struggling mom I don't have time to put up with bs and deffinitly cant just be wasting money. Thank you so much Paul and Tyler for the great customer serive and help
Asaf Ophir
6 years ago
These guys are INCREDIBLE!!! They're so super honest. Gustav made me feel like he had all the time in the world, answered all my questions and discussed all my options with me. These guys believe in karma and I only hope I can pass it on. Give them a call!
I M
6 years ago
Excellent service at a reasonable price; very knowledgeable and I feel that I can trust them; the mechanics Glen (initially) & Tras (now) have always been going the extra mile to get the job done, and kept me in the loop during the repair work. I highly recommend them. Thank you Automasters!
Brittany Stone
5 years ago
Lou is a phenomenal guy. I can't say that about the rest. Great dogs.
Aaman
a month ago
Ghosted after telling him my problem.
Natasha Hazer
6 years ago
These guys rock! Gustav was wonderful and patient with me and my baby - Honda. Thank you!!!!!
Liz DeCou
6 years ago
Excellent service with integrity and good communication!I will go back when my car needs service or repair!
Jackie A
7 years ago
These guys are the best! They are very accommodating to their customers and will always get the job done.
ashley adams
6 years ago
Good work, honest mechanics. Took a little longer than expected but jobs were done well.
Dylan Fabris
a year ago
incorrect hours. showed up and the place was long closed
Vashawn Williams
6 years ago
My car runs alot better because these guys tha ls gustav!
Tamila Carnelias
6 years ago
Got my car back up and running when i thought i killed :)
DeCarlo Wilson
5 years ago
Trustworthy and honest