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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Guy Harel
3 weeks ago
Really the best place for the money you re gonna pay in and out friendly and very detailing job they have like four or five guys working on your car. Do an amazing job price. It s about 45 to 60 bucks. Include Flontat car wash and drying great job.
Davis Nguyen
5 months ago
This place not only provide machine car wash, but car wash done by hand. The detailing services requires additional time. I brought both my Tesla model 3 and y here for their car detailing and included the 5 year ceramic coating. I would recommend dropping off your vehicle for this type of service since it requires a lot of time.I was taken care of by Kevin and Anthony. The process took over 3 hours with detailing and ceramic coating. I was lucky I only worked about a mile away. I just caught a quick Uber ride to work. By the time my cars were complete, I was already done with work. The ceramic coat works wonders just in time for the rainy seasons.Great overall service and professionalism. A++ I definitely recommend this place. Cars came out looking fresh.Services: Scratch removal, Clay bar treatment, Polishing, Auto detailing, Vacuuming, Auto interior vacuuming, Car waxing, Oil change
A.I.M
8 months ago
One of the best and fastest car wash with oil change they said in 8 minutes when they not busy but most of the time you may wait longer. They have great lobby for customer to be relaxed till they getting the car wash or oil change. Going there from long time meet nice people every time visiting. I think they are price is kind of higher. They need to have kind of deal for the customers who visiting always mast have a free car wash who changes oil in this location 2 to 4 time. I think it be fair!!!!
Tee Breana
3 weeks ago
This place is amazing! Had a few coworkers recommend this place since it s not too far from my work. I dropped my car off before work and once I got off it was done. I had bought this car off a friend and the entire interior needed a deep clean and I didn t even recognize the car when I picked it up. It was so clean and pristine. I had the pleasure of meeting Kevin and he greeted me with a smile and a handshake. Will definitely be coming back to this place.
Magda Gregorska
a month ago
I bought the synthetic oil change groupon and had excellent service all around, no appointment necessary, just show up, pull your car over to a line. I was second in line so it took no time. They changed the oil, checked my tie pressure and filled wipers fluid as well. Paid extra $8 for oil disposal. Professional and super quick.CC accepted.
JoAnn SkyWatcher
a year ago
It was kinda funny because when I drove up to the front of the line, a tech (he was wearing a uniform like the other workers there) greeted me with my first name. I guess they had my card on file from the other time I got my oil changed there.This was my second time going there. The worst part about going there, for me, is the location. It is in a bad neighborhood--just a block away from a homeless encampment. I loved that there was only one car ahead of me, and I was able to stay in my car the whole time.The people who waited on me were friendly. The person who was physically doing the oil change couldn't speak English--there were others that answered my questions. There was someone else checking the pressure on my tires. Someone else supporviising them. Some else who asked for my credit card.It was a way different experience than many decades ago with just one person doing everything.
Am Ga
a month ago
If you want to do a shampoo for your car, they will charge you $250, but the seat and carpets will not be removed. Cleaning will be manual. They do not have a car drying machine. The car will be wet. I do not recommend this if you are looking for a deep clean
danielle cortez
3 months ago
I Came Here and Received Horrible Service from Anthony, an associate that works here. He Mishandled my Vehicle and was very Rude.. If I could Give 0 Stars, I Would! Please do not waste your time coming here, spend your money elsewhere!!
Alexis Atlani
3 months ago
Very bad experience the mostly clean the outside but the inside very poorlyNever coming back
Karon Richards
3 months ago
If I could rate lower I WOULD, they break the seat adjuster to my car. After waiting 2+ hrs after hearing we ll fix it no one kept me updated. Employee Anthony was the person taking care of situation that still isn t resolved. Thank you please be smart. Go a couple miles to the next .
Lynette Parker
9 months ago
I would never recommend my worst enemy go here. I have been going to the High Street Carwash for years. I paid them $45.00 and a tip to have them steal from me.I went to the carwash, and as I was getting out, I saw my $325 Chloe shades in the case. I said to myself, Let me grab those, and started grabbing my phone, water bottle, and some papers with identifying information and completely forgot.I then tipped the Man for providing a service and drove off. I went to grab my sunglasses case, and it WAS GONE! I called, and the Supervisor who went on to say he has worked there for 11 years and never had an allegation of theft! Red flag number one! I then reminded him that when I was paying for the wash, someone called saying their passport that was under the floorboard was gone! He said everyone blames the car wash but he would get back to me in a few days. I then drove back there and demanded to see the video, which is dark and does not keep a continuous recording of the vehicles.I am livid; I wore those glasses almost every day. On my phone alone, I have over 50 pictures of me wearing those glasses, and for them to tell me they were not in my car when I wear them every day was so insulting. For me to pay for a service and then get my property stolen was so disturbing and disrespectful.I will never go there again, and I say, GO AT YOUR OWN RISK!! To me, IT IS NOT WORTH it! I am making it my mission to tell anyone who will listen. It is not right to steal!Services: Auto detailing, Vacuuming, Auto interior vacuuming
Randy Powers
2 years ago
This place may not have the pretty exterior of some car washes, but they are outstanding!Staff was friendly, crews were very detailed (inside and out of my car), and my cars looked nice! I live in Emeryville and drove both of my Tesla s to this area just to get them washed.
Alexis Gatlin
3 months ago
Do Not go here!! Terrible customer service from Supervisor Anthony! He is supposed to fix my car seat adjuster piece that THEIR STAFF broke while vacuuming my car. its been a month and he s avoiding me, saying he s not there on the phone when i already know his voice and not providing owner contact information. This is a safety hazard for me to drive it s unsafe and i shouldn t have to wait this long for my car to be fixed!!!!
K
5 months ago
I'm pretty sure they did not give me a full oil change. My car gave me the low oil alarm at only 5,500 miles after my fully synthetic oil change. After I had fully pulled in they told me I had to pay an extra $18.52 for VW cover at the bottom of my vehicle, which is kinda annoying given I couldn't really get away at that point.They usually have a Groupon so if you're okay with more frequent oil changes then maybe this is for you.
Kianna Lankford
3 months ago
The staff and the supervisors are liars. They damage your car due to negligence while being serviced and don't repair it. The employees lie for the supervisors and vice versa. Anthony is a complete liar and a supervisor. Good luck. I highly do not recommend.
alexis gatlin
3 months ago
A NIGHTMARE RUN AWAY. i came here for an oil change and added the car wash for the package deal. my car was i. working condition when i arrived. When i got in my car to leave i noticed my seat wouldn t move properly so i could reach the gas & brake pedals. i informed supervisor Anthony that the staff broke my car seat adjustment and he attempted to fix it for 2 hours. i mentioned multiple times that i had a migraine already promised he would contact the dealership and get this fixed, this happened November 25th and he has still not fixed the issue despite this being a safety issue and me mentioning i almost got in an accident because of this!!! i asked for owner contact information and he lies about not having any contact information, just All lies & terrible service! Do yourself a favor and STAY AWAY
Loren O
5 days ago
They did a fantastic job. Car looked brand new after they detailed it.
Rolanda Morris
3 months ago
I had a horrible experience here! The staff and supervisors are liars !! They break things in people s cars and refuses to fix it. ANTHONY specifically is a liar and has horrible customer service! It s not a safe place to take your car! I will never return or refer anyone to go here.
REYMOND MV
3 years ago
Opted for $35 wash with $70 Carpet wash at High Street Car Wash. Very satisfied on the over all car wash. A few spot missed like corners of wheel where road, and break dust accumulated. Some dirt still on car seat seams. The employees seemed to really pay attention to their task at hand. Unlike Shoreline car wash. Lots of missed and overlooked areas while washing my car a month ago.
Donna Herzing
7 months ago
I've gone here a few times and had a good experience, but today I had a bad experience. I went there for a hand wash and lined up where I was supposed to but was told to drive around near the kiosk. I pulled up there and then I was told to move to where the line was to go through the machine car wash. I was very confused as I wanted a hand car wash and kept trying to clarify why I was being sent there. I said, "I don't want to go through the car wash. Is this a new process? Why do I have to go here?" and was told, "It's just for the vacuuming." So, I gave them my keys and went inside. It turns out that I received the machine car wash. There is only one price posted so it seems to be the same for the hand wash and the machine. I don't know why it would be worth it to trick me into this since it seems the price is the same, except that probably most people want the hand wash so they can do more volume by forcing people into the machine wash. I might have chalked this up to an innocent misunderstanding except that the exact same thing was happening to another woman as I walked up to the kiosk to get my car. Needless to say, my car was not nearly as clean as it would if they had hand washed it and I am not happy. So, if you are going to use them, be very clear you are demanding the hand wash and don't let them bamboozle you and then pretend it was just a misunderstanding.
Tiffany D
3 years ago
They did a really decent job. There was still brake dust in the corners of my wheels. However, they're working really hard in smokey conditions due to the wild fires. I didn't complain, and just thanked them for their time.
Mike Lee
3 months ago
I love getting an oil change in a timely manner and also getting a free car wash included for the oil change. Greats service and work
Pai Benjamin
3 months ago
Be AWARE of these Liars and no good workers!!The workers and supervisors are liars !! they break people cars and don't fix what they break! Anthony is a liar!!! its Not safe how they break things and don't fix it.
Brandon Braegelmann
a year ago
This place is one of the few errands in the Bay Area that is painless. I've gotten my oil changed here a few times now and I've been able to get out in about 10 minutes for an oil change. Staff is super friendly and organized. I haven't run into a long wait of people ahead of me yet. I so appreciate a place that is organized and efficient!
Kamisha Collins
3 months ago
DO NOT COME HERE FOR SERVICE!!! The employees break car parts and don t fix it anything!!!! Very rude and unprofessional..
Pamela A Goodwin
2 years ago
After my family and I went camping at Lake Comanche, my Kia Sorento was filthy on the outside and the inside. The car was dirty, Dusty, pieces of mud and all types of grass and gravel was inside the truck. I thought I was going to have to have the seat steam cleaned. I took it to High Street Car Wash because I've been there before and knew what to expect. I felt I had a brand new truck when they were done cleaning out the inside and washing the outside. And it smells so fresh. They completely wiped and shined everything down on the inside. Even a whole month later, my dashboard is still Shining
Tanya Gatlin
3 months ago
They have terrible customer service! don't go here!! Anthony is a liar and your car will come out worse than how it came in.
R O
5 years ago
I been coming here for years I have always be treated good and most of the employees here remember when I come but this new kid they have working taking the payments has bad customer service, needs to stop trying to inconvenience the customers time here. And always forgets to offer me the air fresheners. (I had to go back ) Training, training, training.
Jose B
a year ago
Asked my partner to get an oil and filter change so we try this place out for the first time. They gave the car back to her telling her they decided that no filter was needed despite her asking for the filter. I now have to either pay someone to do this again or I have to do it myself just because they decided not to listen to what a woman asked for. The car has ran damn near half it s mileage with the same oil filter at 110k miles. I can t believe they really just ignored what she asked for. Waste of time and money. Will not return.Edited to respond: she knows what an oil filter is. Your tech told her that they didn t do what she asked because it didn t need it. I m kind of impressed that y all doubled down on her being ignorant on the response too.
Takiah Stroman
a year ago
Friendly staff and they work quick and fast. I been coming here for many years for car wash, but the last 3yrs I have only came for my annual oil change using a Groupon without issues. My only complaint is, if your using a Groupon there is a extra $13 charge on top of the cost you paid for your Groupon. Not sure what that charge is actually for, and why the Groupon price doesn't include all fees. Unsure the actual price for High Street oil change without Groupon, and whether or not it s a better deal using Groupon plus $13 added fee. Over all I'm satisfied, and happy with service, and never had to second guess if they actually changed my oil filter or not. Highly recommend.