Sullivan's Tire Pros & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  travis moir
2 days ago
I have previously given a good review about this place, even recommended it to people, but this time I'm not at all pleased.I had a simple mount and balance with 2 new wheels and tires I purchased online. 18x10.5 c5 wheels. We unloaded the wheels and tires and the tire tech was ready to start when who appeared to be the manager walks over and tells him they cant do the wheels because they are too big! They told me to go somewhere else!I have 6 years if tire installation experience and know the equipment they are using and know that was not correct. Basically they lied to me thinking I wouldn't know the difference! Well I do.I wonder the real reason they denied service. It was a B.S. excuse and I dont like to be treated that way.I will be informing my friends and family of their dishonesty and no longer recommending them.

  Scott IN SIERRAS
a month ago
I have very recently had a lot of service for multiple truck issues for normal wear and tear. Each time I was extremely satisfied with the scheduling and great customer service. The technicians they have seem to me to be quality techs, obviously with years of experience doing it right the first time. The service advisor were also very helpful and knowledgeable and accurate promise of completion. I would highly recommend and I don t say that lightly if it wasn t true. I will be a repeat customer as needed! 6 stars!

  Kevin Rose
a month ago
I have had my 07 mustang serviced and minor preventive repairs for the last 10 years. Awesome customer service, certified techs, and very resonable prices for today's world. I know drive from Fresno to have my vehicle serviced, as they have the best prices, and worth the drive.

  Lora Spielman
3 months ago
When I first bought my car, I was hesitant to take it anywhere other than a dealership until I realized how awesome Sullivans is. They re honest, fairly priced, and do their work with so much integrity and care. I really appreciate how they always prioritize safety with everything they do. 12/10 recommend this place!

  PDunford Dunford
a week ago
We had great service AGAIN. We always feel confident that all the guys at Sullivan's will go above and beyond to make sure our Jeep is well taken care of.

  Teresa Gross
5 months ago
I will never take my car anywhere else! Everyone there went above and beyond for me to make sure I left in a safe car, something my last mechanic didn t do and put me in the position I was in when I went to Sullivans. The staff is friendly, caring, and willing to spend the time to explain and educate you on your car. I went in for a tune-up & oil change, and left with a car running great. I also got 4 new tires which gave me such peace of mind.Services: Tires, General repairs & maintenance, Auto engine tuning, Vehicle Inspection, General repairs, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil change

  Jeannie Bernier
5 months ago
Sullivan's Tire Pros is a fabulous shop! We were heading down the mountain from Yosemite in September and had some tire trouble. They were swamped and couldn't get us in until late afternoon, or the next day. Brian called every other shop in the area to get us immediate help, since we had a 9 hour drive ahead of us. THANK YOU BRIAN. Oakhurst is lucky to have a shop with amazing customer service!

  EM
2 years ago
Had the most positive experience I've ever had dealing with a auto repair shop. Showed up with a flat on a rental and Shawn (one of the techs) immediately stopped what he was doing to add some air. Bryan (one of the owners) spent at least 20-30 minutes trying to help us find the specific tire we needed for our vehicle and trying to get us the best deal. Jim and Sandy were also very friendly and helpful. In the end we had to tow to another location to get what we needed, and we weren't charged for anything, despite all the time they took to help us and the time the tire repair person had to take to remove our tire and reapply it before we left. GREAT people and I wish I lived in the area, because this would be my new repair place.

  Katie Duvall
5 months ago
Terrible. In every way. I thought it was weird when I got tires put on a couple years ago for my sensors to be broken after! Super unprofessional at the counters (Jim). I thought I d give them another shot so I took a vehicle there for inspection only and after 5.5 hours I decided to call to check in because it was supposed to take 3 hrs. They Removed the weights from the tires on a vehicle they were only inspecting and never said a word?! But if they deny their actions they aren t accountable right? So as I expected they said we didn t do that Unfortunate but we learned to NEVER go here again. Be mindful your vehicle will come out with something broken or missing off of it.Service: Vehicle Inspection

  Judy Johnson
4 months ago
I prefer Sullivan's for their great service. Kind, efficient, and knowledgeable staff make all the difference when time and money are both tight. I am confident that my tires and mechanical systems are in good hands there.Services: Air & cabin filter replacement, Tires, Auto battery replacement, General repairs & maintenance, Auto maintenance, BatteryServices: Air & cabin filter replacement, Tires, Auto battery replacement, General repairs & maintenance, Auto maintenance, Battery

  victor sweida
4 months ago
Another good experience with Sullivan's. Just a minor hiccup with technician forgetting to install a license plate bulb, but my service rep got it handled at check out quickly. I've been a customer for 5 years now.Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change

  Gay Abarbanell
2 months ago
They are the most honest service ever and very thoughtful and considerate as well as knowledgeable and efficient. THE BEST!

  Jessica J
8 months ago
I was visiting Yosemite for a few days and using the brakes downhill caused vibrations felt around the steering wheel. The next day, my son and I needed to travel home (3-4 hours away). The two gentleman at the front counter who check in customers were very very pleasant and helpful. They had the car inspected in order to give me peace of mind before driving back home. There s we re so many people waiting but they really took the time with me to explain what was happening and how I should proceed with my #1 safety concern. I can t thank them enough for making a visit to their shop worthwhile! Thank you very much! I wish their shop was close to the Bay Area.Services: Brakes, A/C installation & repair, Vehicle safety inspection

  Teresa Johnson
6 days ago
The staff worked steadily to find the issue with my truck. The price quote was more than fair. I will always take my vehicles to this business.Service: Steering & suspension repairService: Steering & suspension repair

  M. Jawaid
5 months ago
Ss my front left tire burst due to something on the road, the tire was unrepairable, the car was towed to Sullivan's tire place. Found out that they are closed for the weekend. The person was nice to call a road service to service.

  Blake Ruble
3 months ago
Alignment was reasonably priced with a coupon. They were fast and polite. Would recommend

  Deanna Tavis
4 months ago
My husband and I have been using Sullivan s Tire Pro for years. The professionalism and friendliness of the owners and staff can be compared to none. It is nice to have complete trust in a company. That is our feeling towards Sullivan s. Thank you all for the constant excellent care.11/2023. Just an update on recent service of brakes and new tires. I completely stand by our above review!Services: Tire rotations, Brake service & repair, Oil change

  jesse garcia
11 months ago
We were on vacation when we got a flat tire, cut in the sidewall so no hope of patching. Brian answered my call and was very helpful and reassuring on the phone. when I got to the shop all the desk staff were extremely nice and recommended some places we could go within walking distance while we waited for our new tires to be mounted. I don't live in this area so most likely I'll never be able to go back to Sullivan's but I'll never forget how good their service was.

  James P
4 years ago
After sliding around in the mud and bottoming out several times on an unexpectedly washed out road, our car noticeably shook if we drove over 40mph. We took our car to Sullivan's first thing in the morning and even though they were fully booked they managed to find time to inspect the car, determine there was no structural damage (we just had so much mud caked onto the wheels that they were out of balance), got our wheels back in balance and we were on our way to Yosemite in less than an hour...at no charge!Fantastic customer service all around, thank you!

  Yilin T
7 months ago
Excellent and fuss free service. We encountered a flat tire (puncture too large to patch) enroute to Yosemite near Oakhurst and chose Sullivan s for our tire replacement as they were highly reviewed. It didn t take too long and was done after lunch. Happy with their service.

  Beth Straube
7 months ago
My worst nightmare... Sullivan s serviced my Toyota. After the technician checked the transfer case transmission fluid level, he added a washer to the plug (which is incorrect) and then severely overtightened it. This cracked the aluminum transfer case, and created metal shavings around the plug threads that made their way into the transmission fluid. Sullivan s has not made this right. I will never let their untrained techs touch my vehicle again.

  Cathal
10 months ago
We were visiting Yosemite and had car trouble on the day we were leaving. Jim managed to squeeze us in to first diagnose and then replace the sensor that had failed. The service was brilliant, professional and fast and we are so grateful to the guys here getting us back on the road

  Manuel Hernandez (Manny)
5 years ago
We stopped by on Labor Day, on the recommendation of a nearby gas station after getting a flat, to see if we'd be in luck. Although it was closed for the holiday, Mr. Sullivan himself stopped by and gave us a hand. We are very thankful for him going out of his way to assist us on his day off.

  Eric Ek
6 months ago
Thank you so much for helping me complete my trip safely.I had a hard time with my tire exploding during the trip, but they even inspected my tire for free.Also, you helped me find a place where the tires were, so I returned home safely.

  K Dowell
3 weeks ago
Always courteous and efficient. These guys (and gals) are great!

  Kevin Rose
2 months ago
Awesome service, great mechanics, solid work, at a low price!

  Joshua Van Etten
8 months ago
Sullivans is a great place to take care of most your vehicle servicing needs. They were fast and efficient. The team at Sullivans has always communicated very well with me and kept me up to date on my vehicle. They have gone above and beyond standard procedure. Thank You, to the Sullivans team.

  Joshua
7 years ago
These guys are excellent! They knew exactly what I needed and didn't try to over sell me. I will definitely continue to bring my car here.

  emma Emma, Surrey Surrey
8 months ago
Jim & the team were our heroes today! Visiting Yosemite from U.K. and en route to Monterey, we got a flat and were without 'phone or internet signal and very far from home. Jim found us a specialist tyre, fitted and got us underway quickly, even printing out directions for our onward journey. Without their help we would have been stranded for at least a day, (without a place to stay) and missed our hotel booking in Monterey. So wonderful to have professional, efficient and kind people come to our rescue. THANK YOU TO ALL!! Emma& RosaService: Tires

  rockum sockum
2 years ago
Went in to Sullivan's Tire in Oakhurst for a simple oil change 06/03/21 , get to work oil and smoke pouring out from under hood ! Called Brian the co-owner and they come out and tow it , Turns out there mistake Destroyed my engine...I have been going round and round with them ever since ! They refuse to stand by there work. Your safety and your Family's safety rides on your tires !...They did'nt tighten one bolt on my car you cant expext them to tighten 5 wheel bolts...You have been warned.Service: Oil change