O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Henry Wong
2 months ago
Friendly and helpful staff! Come to buy tyre chains for driving up to Yosemite during snowy time, staff there were very helpful.Ended up didn't need them and got refunded, no questions asked!

  Allen
5 months ago
The customer service is on par with any automotive shop. A lot of the employees already have quite a bit of car knowledge, and sometimes they go above and beyond for customer service. A few years back, I had trouble replacing my engine air filter. One employee stayed overtime until he got that cover back on correctly. Conveniently, they are walking distance from my regular job. I don't ever recall having a sour taste in my mouth or a chip on my shoulder after going here.

  Jay Dub
6 months ago
Paul and John working on Sunday! Got us the parts we needed and went out of their way to get us going. Paul called one of the only guys in town (on a Sunday)to do auto repair! Thank U very much!

  Aaron Abbott
3 months ago
Great customer service quick and ease of getting what you need.

  Daniel Dick
11 months ago
Greeted with a friendly, "May I help you?" the moment I entered the door. I think his name started with a C. I needed phone chargers for our phones as the ones we had seemed to fail. They had the cheap chargers and cables but he showed us the good ones and it made a huge difference.

  Julia Cruz
a year ago
I was a little disappointed in the customer service. I really hate when my wife goes to these places and these "male sales rep" treats her disrespectful. She says what she needs and then let's argue with her that she is wrong. Really. My wife does have a clue about mechanics. If she needs advice give the advice. Don't talked down to her. Very disappointed.

  Dawgie
3 years ago
Been going to kragen and now O'Reilly's for years. They lend out tools and throw your car on the meter make it easy to diagnose your problem so you can fix it yourself.

  Rod Ray
a year ago
You wanted $178+ $40 core charge for a starter on my '04 Jeep Wrangler and I had one here in two days for $46.90 on eBay? You should be ashamed of yourselves.

  D B
5 years ago
Samuel was absolutely AMAZING. We went in for an emergent tire issue with all other tire shops closed at the time, Samuel was asked for any help and let's say he went above and beyond. We were not lucky but blessed to get our almost flat tire issue resolved. He surely gave a good impression for this town. Thank you so much.

  Makenzie Robinson
a year ago
Sold us tire chains and they took them back since we didn t use them, didn t open them, and they went untouched.They had the tire chains we needed in stock and were kind to my husband!

  Cherie Huhges
a year ago
Great staff at this location. Everyone who works there is beyond helpful and always have great tips..

  Donna Wilson
2 years ago
Best auto place I've been to in a while. Manager went out of his way to help check the fuse under the hood. Explained everything and got us on our way. Thanks from 5 ladies from Wisconsin.

  Rene Marchand
a year ago
Purchased tire chains from them to go to Yosemite . We purchased in the morning got up about half way and the both broke . I own many chains in my company for snow removal so I definitely know how to put them on . So I decided to take them back and the person that I perched them from said no warranty not even an exchange .

  Diana Nuttall
4 years ago
Went here to get rear mirror adhesive. It wasn't very busy. The employee asked if he could help me & pointed me right to the aisle where it was. I grabbed both the adhesive(which was just $3) and the whole kit. I didn't want to take a chance that I would be missing something. He asked if I have to repair the whole mirror or just remount it. When I told him I was just remounting it he stopped me from buying the whole kit and sold me just the adhesive. He said he would gladly take my money for the whole kit if that's what I wanted but that I really just need adhesive. I appreciate when employees are honest like that.

  sheyla filmeridis
4 years ago
Samuel who was on duty this evening before closing is a most polite and kind individual!! He offered to assist me in replacing the headlight bulb & in doing so also got rid of the rat s nest on the battery (he first went to get gloves). This is the sort of individual one is happy to come across in life, notwithstanding great customer service. O Reilly s is lucky to have him work there !!

  Wade Boswell
3 years ago
Bought a cherry picker from my local O'Reilly auto parts in Oakhurst.After getting it home I noticed that the wheels on the extention legs were welded on..this makes it very hard to maneuver with an engine attached. I have been a loyal customer for years at this store.It also seemed to leak down slowly making it dangerous to use.When I tried to return it the manager PAUL acted like I was try to pull one over on him..He acted like I was just trying to get money back.I will never shop there again..

  Christopher Latter
2 years ago
Staff is really knowledgeable helpfully .had everything I was looking for. But I do not recommend yosimite smog and electric inc I fix my own stuff now after they stole my car

  jose Cervantes
a year ago
These people just want to make their sales don t care if they give you the Right part or not

  David Cerra
4 years ago
Stopped here for chains, they had what I needed and were friendly and helpful. Gave me a quick demo on how to install them, explained the diff in prices between options.

  Caroline Hubsch
5 years ago
We happened to be in Oakhurst the one day you couldn't reach the Yosemitee Park without snow chains. Coming from Europe (where we use winter tires instead of snow chains/cables) and driving around with a rental car, we had no idea on what to buy.The employee was very knowledgeable and friendly, took a quick look at our car and sold us the right snow cables for 40$, mentionning that we could return them in case we decided to not use them. He also quickly explained how to put them on and how to remove them. Since we did put them on, we didn't come back, but we were very happy to get the help we needed from O'Reilly Auto Parts.

  Kymberly Malnik
2 years ago
This is the best auto supply store in these mountain areas. All the salespeople are quick and helpful. Quality and friendly!

  Cameron Andreasen
a year ago
They closed 2 minutes early. And wouldn't sell me a headlight. I will not shop here any. 8 will go to Autozone

  Jess Rollins
11 years ago
We went in to buy tire chains and were given a strong upsell to the $100 chains when the $40 were what we wanted. The associate didn't even mention the $40 ones until asked and he said that the $40 chains were not safe (which is a bunch of boloney!).

  Ted Brick
2 years ago
Very helpful and friendly staff. Help me with a battery check.I really appreciate their help and service.

  J & L Gruenewald
5 years ago
Great service ...the guys are always willing to help even go outside and check stuff for you put your new windshield wipers on ...all sorts of stuff that they do!! fabulous place

  Richard Carpenter
3 years ago
Very friendly, helpful, and found what I needed. They went out of their way to make sure that I got the right one .

  Bass Lake Handyman
a year ago
Always helpful, and have always had the parts I needed.

  Jayson Prentice
6 years ago
Good selection of sooo many parts. And the stuff they don't carry they can get usually the next day. Friendly service with an average wait time.

  Joshua
7 years ago
They have great customer service. I would recommend knowing exactly what you need due to the fact that they will make a ton of offers (which is completely understandable).

  Brandon Robinson
a year ago
Michael helped me find the parts I needed fast. He was polite and knowledgeable.