NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luke Rosell
a year ago
They always have what I need if not the crew works over and above to get it for me in a timely fashion. Jason is they owner and he also is owner of napa in Petaluma if you need parts for your car definitely reliable and competent crew at both locations also always fair prices. Also getting the right parts the first time no wasting time buying parts from nape. Thanks Jason and the crew!!

  Raymond Staley
a year ago
Very helpful staff, great prices not like the napa of old. First place I go when needing parts for my 1994 GMC 2500 Seara

  Saul Cohen
7 years ago
This is a store that gives service the way it should be. I can't say enough about the owner and his staff going out of their way to research the best part and price for my car,truck, boat and quad (I'm not kidding). I came in with a battery that I thought needed to be replaced. They looked at it, tested it and told me it wasn't very old and should still be ok.They recommended a brand of charger and I still have the battery two years later, working fine.This is where professionals and the public should go for their vehicles needs. Far superior to the pep boys type store

  Kirk Hylan
6 years ago
An absolutely superior experience. They teach you about who is making the parts, how they work, how they apply to your issue and what options you have. They even charged a battery for me for free and offered to test my electrical charging system to see if a drain caused the battery to get drained. They simply could not have been nicer or more helpful

  JOHAN MOLINA
6 years ago
Sales associate was very helpful in finding and making sure I found the items I saw online and making sure I got the best for my money's worth. He was very knowledgeable about auto parts and gave great service. Would buy again from here.

  Carey Clutts
8 years ago
I'm no car expert. I need the basics, like wipers when the rain is coming. This shop has everything I need and they are generous with advice. They'll even help you with your wipers.Support local businesses that deserve your support.

  Joel Bailey
2 years ago
We were looking for storage to place on top of our car to drive my son to college. The website said d the item was in stock. My husband went down to Novato store . Guy behind counter , unfriendly , told my husband they didn t have it , he d have to go to San Rafael . My husband drove down to San Rafael and was told they didn t have , but they told my husband they have it in Novato , place an order on line to pick up in Novato, so he did. Oh Gee they did have it in Novato. When my husband went to pick up and pointed it out to the guy he walked away and let the female sales person deal with it. No apology , no nothing!! unbelievable!! Sales people and manager , you should be ashamed of yourselves

  Marisa HokeFazi
4 years ago
Helpful advice combined with great service by nice people. Reasonably priced merchandise, and will custom order for you if they don't have an in stock.

  William Plummer
4 years ago
Great experience every time! Always helpful with thoughtful ways to approach problematic situations above and beyond just selling car parts.

  Steve Serpa
5 years ago
Biggest jerks on the planet. I went there on 6-30-18, there were two guys working there and both of them weready totally rude. They may have good parts but bad attatudes!!!

  Ray Wood
7 years ago
Very knowledgeable and helpful staff . Quality parts and well stocked or if out stock they can have for you within 24 hours.

  Funky Monkey
a year ago
Inly place around to get parts. Napa parts are of the highest quality and the parts guys and gals know their stuff. Daniel Judd Novato fleet Supervosor

  William Steiger
2 years ago
Friendly, well stocked auto parts store. Knowledgeable staff.

  Zachary Vanderbilt
6 years ago
Very knowledgeable staff and quick turn around on ordering parts (usually within 24-36 hours). Always a good experience.

  Sir Honkalot
4 years ago
Been buying from Novato Napa Auto Parts for 30+ years. The couple young guys running this store are knowledgeable and friendly.

  Martin rivero
6 years ago
Friendly staff,very helpful and they have all the things you need for your car

  Jonathan UX C.
4 years ago
Awesome knowledgeable staff, great selection of parts & accessories. Prefer coming here over going to O'Reilly's

  Andrew Kelly
6 years ago
It's a clean and well stocked store. The staff was very helpful and got me back on the road.

  Ziyad Showket
9 years ago
Great shop that always has what I need at a fair price. Nice to have them here!

  Salvatore Cogliano
3 years ago
These guys are awesome they helped me out so much thank you very much NAPA Auto parts

  Ken Schacht
a month ago
Great service

  Jose Alfredo Magana
11 months ago
It's closer where I live and prices are affordable

  dec
3 years ago
Best auto shop ever super helpful and knowledgeable guys this is where you need to go

  Tom Brophy
5 years ago
Great auto parts store extremely friendly and helpful staff

  Daniel R
5 years ago
Great place to buy parts.very professional and know there stuff.

  Troy Taylor
5 years ago
These guys are very helpful. Always my first stop for auto parts.

  Douglas Bawden
3 years ago
Had exactly what I needed and a friendly and helpful staff.

  Alan Atha
2 years ago
They had what I wanted and a good price too! Always!

  sara marie
4 years ago
The woman was very helpful. I needed a battery and they had it

  Paul Andrakin
6 years ago
Ask for private reserve synthetic blinker fluid. Its behind the counter for those who want the best