Quick Lane Tire & Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stuart Morrell
7 months ago
Just moved to California from Florida and needed to have a front license plate bracket installed. Purchased it in parts (nicely discounted!) and then the team installed it for free! They also replaced my FL plates with the California ones. I'll be back to service my car.

  Georges Mrad
6 years ago
Dropped my car off at 1:00pm for an oil change, everyone was really nice and friendly to me. I asked how long the service would take and I was told it would be at the latest a couple hours and they would call me when they're done. I ended up calling them myself at 4:30pm they said that there were still 4 cars ahead of me and they're going to try and get it done by 7:00pm. Oil changes don't take 6 hrs, I'm heading back now to cancel the service and go somewhere else.Very friendly employees but I didn't come in to make friends, I came in to get an oil change.

  Joey
3 years ago
There is nothing quick about this place! I spent more than 2 hours waiting for them to fix a nail in my tire. When I called before I came in, they said there was no wait and it should only take a few minutes. My car sat in the driveway for nearly 2 hours while all the other cars that came in behind me got serviced. They even gave me a hard time for bringing a "non-Ford car" but they didn't say anything about that on the phone, and their website doesn't say "Fords only". I asked what the delay was after the first hour and they said "Ford cars takes priority". I'm guessing this is because they are right next door to Sunrise Ford. I explained to them that I was told on the phone there would be no wait, and the second excuse I got was "It's almost lunch time, that's why it's taking a long time". I got there at 11am so they had an hour to do it before they all went to lunch. Then they tried to upcharge me for a new tire and it took them forever to finally get my invoice so I could pay. They made me several hours late for work, and I will never take my care to "Quick" Lane again!

  Eddy Lord
6 years ago
You can tell when someone loves their job. Shane went above and beyond, today.Advice from someone who knows: The way to get rid of the hard water spots is 2 pay extra when you get a detail by asking for a "clay bar" detail.Oil change, no charge with my pre paid service plan. AND got a free wash.Worked on my laptop with the free WiFi. Big unisex restroom, and drink machine available.

  Steve Toombs
3 years ago
As always, service Dept got me in & out in good time. But today, I was late getting out due to the fact that my wife came with me and left with her 3rd Mustang from this dealership. Great sales staff

  Christina Shipp
6 years ago
I don't frequently post negative reviews, however after the third time I've been delayed in this place I've finally reached the conclusion I will never visit this place again, nor could I ever recommend you go here for service. While Shane is a competent and lovely tech, the front desk staff is a nightmare of delays and misinformation.

  Mayra Arreola
6 years ago
Ernesto and Janelly have provided excellent service the last couple of times I have been at Quick Lane. They have gone out of their way to help in a timely manner. Thank you!

  jose luis ubiles936
6 years ago
The price for services the best year after year, when my car's engine mounts went bad they replaced them in half a day ! I'm so happy Thanks QLT

  Zito Desheh
6 years ago
Nothing quick about this place , bad service and bad labor !!nobody at this place know nothing . Calling over the phone to Mack oil change appointment and girl over the phone is rude and can t Mack appointment since she don t know if they can do it . I m totally unhappy and never going there again I TOTALY recommend for people do not go and waste time with quick lane !!!!

  Ed Bush (FORD MAN)
5 years ago
Every time I would bring my car for service always hit something and ends up in the body shop!!!

  Eugene Seno
a year ago
The phone number is wrong.

  michael Anderson
2 years ago
left the car 3qt low, and was told the vibration was a motor mount....silly

  J C
6 years ago
5 star only because of Diego and his quick helpfulness!

  Liza M
a year ago
It was awesome