Famous Folks Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael King
5 months ago
I took my car to this place and i regret it soo much i can not put it in words how much i regret it to this day. They took my car in after I had a minor accident on the freeway i talked to my insurance and at the beginning everything seemed to be going smooth, little did I know they NEVER keep contact with my insurance I waited 2 weeks, heard NOTHING from them, at the third week I contacted them asking if my car was going to be ready soon since it had been 3 weeks already. They told me on the phone that they had not even touched my car, that they were waiting for an appraiser or whatnot, excuses after excuses. Bottom line I went to the shop in person, and my car was in a horrible state. The bumber was hanging down, and nothing had been done absolutely NOTHING. I called my insurance right after, and the insurance was confused why they never started the initial repairs since they got paid the initial sum of money. They did not get anything done i got tired of the whole situation and got my car out of the shop, insurance ended paying more than 6k to get the car off their lot because of parking lot fees they said and i ended leaving the shop upset with a vehicle that was suppose to be fix. don't usually write reviews, but I make an exception in a few places. This place has gained their place on my blacklist for sure. Is too bad I can not put a negative review lower than 1 star is what they deserve honestly.PS: Please stay away from this place. Horrid customer service and management are the worst i have seen in a business. If you're taking your car here, please think twice, 3 or times is not worth headache or "parking fees on their lot". And people who have their cars already there, please follow the work very close and if it does not get done or they start give you the run around call your insurance and take it somewhere else like I did. Take it to a real professional shop. This place is NOT professional at all!!

  325hpls1
a year ago
George is amazing! Wanted to go to a place that really knows their stuff about cars and I was not disappointed. My car has fiberglass in its doors and hood, George fixed it and did it in a timely manner.

  Marlon C
3 years ago
Famous folks autobody takes pride in their work, and as a customer you want that in a company. There's a few things I seek out when looking for someone to tend to my cars. Cleanliness, quality of service, and most importantly customer service! They go above and beyond in all measures.! I strongly recommend you stop looking and let them make magic happen!Service: Body & Trim

  Brenda Romero
4 years ago
Famous Folks are truly Famous for getting you your car back to the way it was if not even better, they are Fast and Diligent and have the best people working for them. I am very happy with their customer service and estimates, they will forever fix my vehicles.Thank you,George !!!

  S. Smith
6 years ago
Expert service and great staff! They even work closely with a local car rental company to make the experience so easy for me. The bonus: I was absolutely surprised to have my car fully washed and cleaned scented when I picked it up.

  Vik Boyd
2 years ago
Great shop.. they are professional and do amazing work.. from High end cars to buckets on wheels.. they treat you with the same care and respect..

  Rick B
10 months ago
Used Famous Folks 6 times over the past several years. Always satisfied.

  G. K.
7 years ago
The best customer service and gr8 work it seems like my car never got in an accident

  Vanessa Avila
7 years ago
Very pleased, awesome customer service I'll defiantly come back.

  John Alderete
2 years ago
Friendly as alwaysThey do good work there

  Mr Green Law
4 years ago
Very professional and they do good work.

  Tiffany Stubbert
6 years ago
These guys are crooks, they'll overcharge you or try and jip you for unnecessary services. Do not go here!

  Hakop Getikian
6 years ago
Very friendly and they're purifect organized

  WTFE IDFK
9 years ago
Love this place..

  The Anti-Tutor
9 years ago
amazing service

  Memo Ortega
2 years ago
Good serviceBuen servicio