Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Laurie Ann Hennessy
a week ago
Robertson Automotive is the best automotive repair shop I have had the please to use. They are family run, honest, trustworthy and off the vast customer service. I have referred many of my friends and they agree. They are the best.
Max
4 years ago
This shop truely deserves 5 stars. Very friendly and knowledgeable.Originally came in for oil change /filter. She came out with the recommendations. I usually buy my own engine and cabin air filter on Amazon to do myself because Honda dealership charges an insane amount for a simple part and 1 minute install. I let them do it instead of doing it myself (to save $) because I needed it and they charged a great price. They did the entire thing (part/labor) cheaper than the cost of the Amazon unit, awesome!Honda had a 5 day appointment time just for an oil change.. I was here less then 1 hour. The full synthetic oil change + filter was a great price too. I am bringing all my business here, telling my friends and you.Great people, prices, while you wait and locally owned.
S K
6 months ago
Absolutely the best! Honest, competent and reliable! I won t take our family vehicles (Toyota 4-Runners, Cadillac Escalade, VW Passat, Dodge diesel truck) to anyone else. We have used Robertson Automotive for years and I have never had any kind of overcharging or incorrect repairs but they have saved me money many times. Mary, Dan and Jonathan are personable and this is a family run business that you can trust.Services: Electrical repair, Air & cabin filter replacement, Auto battery replacement, Auto engine diagnostic, Auto tire replacement, Auto glass replacement, Auto brake replacement
Doleen Powell
6 days ago
We'll be bringing our cars to Robertson Auto from now on. Great prices and great customer service
Yen Hope
10 months ago
Great value and service! Robertson's was very responsive when we called to get a diagnostic and quote on fixing our old Honda Civic, which had started making an odd noise (turned out to be an air compressor problem). We shopped around after getting the quote and they had the best prices. They were able to see us immediately (both for the original quote and for the repair). The job was done on quickly and on time. The front staff and mechanics were all very nice and professional. Highly recommend them!Service: Air conditioning
Kenneth Yas
2 months ago
I ve had an assortment of screwy experiences with repair shops in the Conejo Valley, including the service departments of several dealerships. The repair work has been generally competent.Customer service has often been cold as ice. When I bring work to a mechanic, I expect to be treated as a customer, not a nuisance or an annoyance. I know car repair is a tough occupation, but it s important that the mechanic offers the client a bit of a comfort level given the stress level associated with car repairs.Robertson provides exceptional service, no attitude and fair pricing. So they check all the boxes for what I look for in an auto repair shop. If you give them an opportunity to service your vehicle, you will not be disappointed.01/25/2024: The team @ Robertson is as good as it gets in this Valley. Let me reiterate what I have said several times before here and on other platforms, these mechanics are experts. They diagnose accurately, fix problems correctly and charge a fair price.
B S
5 months ago
Extremely accommodating, good people. Did quality work and went out of their way to find the best prices on parts. They were cheaper than every other place by hundreds of dollars
Julie Tannos
3 years ago
HONEST, FAIR, THOROUGH. I can only trust my rare '85 RX7 with Dan. Mary is exceptionally professional and patient. Their son and other family are all great. WELL DESERVING of your business!!! Easy and neighborly location, and they always stop to answer any question. Just great folks.Services: Carburetor cleaning, General repairs & maintenance, Auto engine tuningServices: Carburetor cleaning, General repairs & maintenance, Auto engine tuning
A Armas
7 months ago
Expertly and expeditiously fixed my breaks for a very reasonable price. Fully synthetic oil change for less than half of the price a drive through facilities. No appointment necessary.Service: Auto brake replacementService: Auto brake replacement
Arnold Carrillo
8 months ago
Robertson Automotive took care of an oil change for me today. They are professional and provide value with their work, big or small. I trust Dan and Mary with all my vehicles.Services: Tire rotations, Auto maintenance, Oil changeServices: Tire rotations, Auto maintenance, Oil change
A. G. (Addy)
a year ago
Robertson Automotive inspected my car right away. Within an hour my car was repaired for a good price.I appreciate their quick service and good price. They definitely live up to Honest Quality Service!Services: Air & cabin filter replacement, Tires, Auto engine diagnostic
Brad Low
10 months ago
Everything you re looking for in an automobile service facility- fair and honest service.Referred here from a local auto parts store. Been going for two years with great service every time. Reasonable oil changes and they never try to sell you anything you don t need.
Mark Zimmerman
4 months ago
Great service and honest work. I've been working with them for years. Thank you and God bless!
Sarah Seeger
a year ago
Had my sons car towed there because car wouldn t start after replacing battery. Thought starter or alternator. They checked it out for free and found it was a security issue that needed to be reset. They did it fast and for free as well! Never tried to up sell anything! Such an honest shop. Will be taking our cars here from now on and telling all our friends and family! Thank you Robertson Automotive
Nancy Quach
a year ago
I took in my 19 year old Toyota Corolla because it was shaking while idle.Robertson Automotive inspected my car right away. Within an hour my car was repaired for a good price.I appreciate their quick service and good price. They definitely live up to Honest Quality Service!
RB H
2 years ago
Always nervous about trying a new car repair place, but I couldn t have been more pleased. They were friendly, professional and FAST. I got a call within two hours telling me what would need to be fixed, and the work was done in 36 hours. Very fair pricing. Would highly recommend.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Madison Keefe
3 years ago
This place is amazing! Oil plug popped out and we lost all of our oil during a 6 hour drive. Came to Robertson s and they helped us immediately. We were in and out within 20 minutes! Excellent service, they instantly found the issue and didn t charge us anything! Turns out when we got our oil changed at another place they didn t tighten it properly. Robertson s even wrote up the issue so we could go back to the oil place and get our money back. If you are in need of any car help this is the place to go! Wish I could give them 6 starsService: General repairs & maintenance
Lissa Walker
a year ago
Paid for a service that was not done properly and I had to bring my car back. Took months of being given the run around before finally having to tow my car elsewhere. Promised a refund and it was not given. Promised to pay for repair at another shop and it was not given. The Bureau of Automotive Repair had to get involved because they were operating without a license and legally not able to accept money for services rendered. Very disappointed in my experience with Dan and Mary.
Harvey Strong
7 months ago
Fast fair and professional service. Great local business that strives to meet your needs. What I have seen no job is too big or too small.Services: Auto battery replacement, General repairs & maintenanceServices: Auto battery replacement, General repairs & maintenance
M Dowis
4 years ago
Robertson Automotive took our emergency situation and worked tirelessly to fix our commercial diesel truck and get us back on the road and back in business. They went above and beyond; are honest, extremely knowledgeable, and genuinely friendly, caring people. Dan and Mary run a business everyone can trust. We finally have our forever mechanic and happily give the highest recommendation.
Kat Seiple
3 years ago
I called re grinding sound in front brakes. They took it in and fixed it that day as I was going out of town in a couple of days and did not want to drive unsafe. They were reasonably priced and Mary showed me how the front disc brakes work and what part was making the sound. The best customer service for my car I have had since I bought it in 2000.Service: Brakes
Vincent Irizarry
a year ago
They were wonderful! Fast, efficient a D reasonable priced. Definitely servicing my car there again...Services: Electrical repair, Auto side window replacementServices: Electrical repair, Auto side window replacement
Martin G
a year ago
Brought my impala here a while back.. had some work done under valve covers. This car is my weekend car only brought out during summer. Went to check oil. Valve covers were not tightened. Bolt was sticking out 1/8 inch.They couldn t figure out why my car was not running smooth.
Elisha Schaefer
2 years ago
Robertson Automotive looked over a used vehicle I was planning to purchase. They were thorough, kind, and provided great service. Wouldn't hesitate to use them again for any auto service needs.
Teju Owoye
5 years ago
The team at Robertson is just beyond amazing. There are no words actually; I've never encountered such an amazing shop. They are friendly, helpful, knowledgeable. They helped me a ton with my car! If you need anything, they are they place to go to. They go above and beyond, explain everything, and they are honest and caring. If I could rate them 10 stars, I would! Thanks a ton for everything, Robertson Automotive Team!!
Heap of Solutions
4 years ago
After having issues with the local Jeep dealership, I went back to your shop and was charged HALF what the dealer was going to charge me for two new tires and an alignment. AND was in and out in an hour on a Saturday. Thank you so much! I have already recommended you to a lot of my friends and will continue to do so.
Darren M
3 years ago
Mary and Dan are honest. Family-run business. My first interaction with Dan was when I had to change a bulb on my old Mazda3. I didn't know it was just a bulb and had purchased the entire headlight assembly off eBay to have Dan install.He took a look at the issue and told me I didn't need the assembly and he'd put the bulb in free of labor, just charging me for the cost of the bulb itself.That experience left a lasting impact on me and I've taken my new Mustang to them since that time for repairs, upgrades, and other issues.
barry busch
2 years ago
Ive had 3 cars and Ive taken every one of them there. They're honest and reliable, these are 2 great qualities for Automotive repair Plus I"m not related to them Just try them, you won't be disappointedServices: Air & cabin filter replacement, Auto engine diagnostic, Engine repair, Air conditioningServices: Air & cabin filter replacement, Auto engine diagnostic, Engine repair, Air conditioning
Jake Milnes
2 years ago
I had a difficult time deciding how to rate. It was two weeks to get parts and another week to get in for service. The service was first rate and the staff is very friendly. After my service, we had an issue with the vehicle which subsided in a day.
Thomas A O Kelly
a year ago
Fraud. I asked for a 'free ' diagnostic 'for a parking brake problem. They did nothing but lie about the problem, saying i needed to replace the entire assembly. I took the vehicle elsewhere.Nothing needed to be replaced, only untangle the cable.