Gold Flat Express Lube & Car Wash
4.4 (101)
421 Hollow Way, Nevada City, CA 95959
(530) 478-1955
goldflatexpresslube.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Gold Flat Express Lube & Car Wash provides oil change services along with a convenient location for a quick car wash, gas fill-up, and delicious sandwiches at Port of Subs. The staff is known for their efficiency and friendliness, making it a popular choice for car maintenance in Nevada City, CA.
Services offered: Oil change, car wash, gas station, convenience store, sandwich shop.
Gold Flat Express Lube & Car Wash Reviews Summary
Pros
- Efficient and fast oil change service
- Friendly and helpful staff
- Convenient location with additional services like car wash and sandwich shop
- Transparent and informative about additional services needed
- Good customer service and willingness to address issues
Cons
- Issues with credit card transactions and security measures
- Unclear pricing leading to unexpected costs
- Inconsistencies in service quality and attention to detail
- Limited payment options and lack of support for secure transaction methods
Suggestion
Improve transparency in pricing to avoid unexpected costs for customers. Enhance security measures and payment options for a more secure transaction experience.
Positive Words
friendly, efficient, helpful, convenient, clean
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Mulqueen-Tramel
a month ago
Get an oil change, a sub sandwich, or other road trip snacks...great section sandwiches are great.
Howard West (West)
11 months ago
All my cards kept declining at the gas station. They don't support tap and pay or chip insertion. All of my cards ended up flagging this place as a suspicious transaction. They said they don't support certain banks. They definitely need to support more secure transactions like tap and pay or chip insertion. Now I'm worried all my credit card numbers have been compromised.
Breezy Dizzle
6 years ago
They're always helpful and straight forward... best price around here I've found for an oil change with synthetic oil which I need for my diesel...oh and usually no wait too!
Ken Anderson
a year ago
Gold Flat Express is a quick in and out. Plenty of pumps. Be careful at the pump, asks if you want a carwash after fillup. I hit "yes" thinking it was for a receipt. The extra 12 bucks showed on my card; two days later, I went back and they Gladly and Apologetically refunded the 12!!! I see this as fantastic customer service
Vilina Hutter
2 years ago
It's a good place, been going there for years. But I almost stopped going because it's always so much more costly than anticipated. But I had synthetic oil explained to me, and now I get it.Nonetheless, the advertised price of $50 is far from the $80 that I paid. The web site does say that synthetic oil is more, but doesn't say nearly double, and doesn't say most newer cars.It would be better for their reputation, and easier on their staff, if they were more upfront about pricing.But still, no appointments needed, friendly staff, clean and bright waiting room... All good.They don't require masks even indoors, so be prepared. Nobody gave me a hard time about wearing mine though.I'll definitely go back, but this time I'll know what to expect price wise.
Wylie Fleeman
2 years ago
Went to Gold Flat express for an emergency car wash. I must admit, if the rollers on your automatic car wash are worn slap out, the solution of a person hand washing your vehicle works! Good attitude. Like the sub shop, there. Do not have any use for their "lube shop" as my vehicles are serviced by real mechanics, not untrained lube techs trying to up-sell anything they can. Not a bad service station in our little community.
Kayli Jordan
4 years ago
I came in for an oil change and recieved great service, they let me know my transmission fluid wad bad and needed a flush and showed me my air filter needed to be replaced; but didn't press me to do any extra services. They also gave me $5 off because one of the guys was in training and it took about 35 minutes to change the oil and air filter. I'm really glad I decided to come here to service my car and I'll definitely be back!
Sherri Ramsey
a year ago
I did not make those purchases someone hacked our card and overdrafted as for almost $500. June 16th this year 11 Vehicles came through and filled up their tanks with $125 a piece and I'm still trying to get my money back from the bank and you guys totally need to find out who did what they did we would sure appreciate it and would love to know how they were able to do it. I have a chip in our card and we live in Illinois my husband has cancer and we are in a position where we need that money now is prolong Gaston Medical. Thank you Sherri Ramsey
Carol Kinyon
10 months ago
My 2003 VW had a hose break. So I had to wait for a tow. They let me park out of the way for a couple of hours. The Port
Jim Moncrieff
2 years ago
Always a pleasure doing business with this place, from fuel to a carwash to a sandwich to today's oil change, they make it easy to support local. Staff are always friendly and go above and beyond to take care of the customer. Well done!
candicelk
2 years ago
Cory and Zach are the most trust worthy and helpful when it comes to oil changes and not up sell anything to me on things I don t need immediately. It s hard being a lady and getting someone to work on my truck that I trust. I trust those two and the car washes are great, especially when blasting workin at the car wash .Service: Oil changeService: Oil change
Maxx Hudec
5 years ago
Stop in for an oil change and they will come running! Fast service from helpful staff has you in and out in a hurry most days. Everyone gets busy sometimes... Good group of guys in the oil change side always have my Toyota topped off and ready for the next adventure. Been going for years and I don't plan on switching anytime soon. Right off the freeway with a convenient Port o Subs sandwich shop in the gas station connected to the lube shop. Grab a bite and a brownie while you wait!
Shelly H
2 years ago
I never have to wait to fill up. I alway use Gold Flat Express to change my oil and tyranny fluid. There is a Subway Sandwich inside to eat at while you wait. There is also a car wash. They have a separate little station outside for airing up tires and water for any purpose.The place is clean and well manned. I wouldn't consider going anywhere else for an oil change.
john bradley
a year ago
Cheapest fuel in the county. Friendly and efficient staff. I go here often.
Bobby Baggins
3 years ago
Super professional, super fast, couldn't ask for a better Express lube. On a personal note for the owners, and I'd like to say that that blonde-haired helper you have there literally the most polite front of house of any auto mechanic or oil change place I've ever been to, that kid just kept making me smile he was so polite and friendly you should keep him. Thanks for the Lucas stop leak, y'all try to stay cool in there
Sarah Mason
3 years ago
Super disappointed. I have taken my cars here for years and the last time, my husband and I drove in together and apparently the guy who has always flirted with me didn t like seeing him with me because SOMEHOW the coolant line clamp was recently moved down about two inches and caused antifreeze to spray all over his engine. We had no problems with this truck until that day when we got it home. Since, the truck is not running and has cost us a lot of money replacing the secondary air intake valve and the computer that have been damaged due to the moisture. We will NOT be returning. Absolutely TerribleService: Oil change
Daniel Trautman
3 years ago
They left the plug out of my front differential and oil leaked all over as well as water in the differential well. Luckily I brought it to the Dealership and they found the problem. I do not usually leave negative comments but this is totally unacceptable. Could have caused major expenditure and damage. Never again. Dont go here for an oil change.Service: Oil change
Gabrielle Massey
4 years ago
The guys in the oil change department were very compitent and friendly and fast! They took the extra time to track down the leak I had and showed me exactly what was going on with my truck. I will never go anywhere else!
Reginald Armond
2 years ago
I had my oil changed there, I think the mechanics were good and knew their work, told me what they saw, fair pricing.
Benjamen Elliott
2 years ago
The gas station is a normal fill up station. The Port of Subs inside ia what seperates this station from the rest. Friendly staff makes getting what you need easy.
Ryan McCullough
2 years ago
Great service, friendly, timely and price competitive. I ll never take my car to another place for an oil change. Ty guys!Service: Oil changeService: Oil change
Jason Williams
2 years ago
overpriced and not very clean and organized. constant turnover and untrained employees working here. EXTREMELY OVERPRICED CIGARETTES DO NOT BUY THEM HERE.. JUST LESS THAN A MILE UP 49 is a chevron charging 20 to 25% LESS for cigs.
Nathaniel Nunez de Arco
6 years ago
Favorite gas station in town! Great service from the technicians also...
Mz Jen
2 years ago
Great place to get your car maintained!! Fast and friendly service!! The convenience store and sub shop are great and the Subs are delicious!!!
DavidS
2 years ago
Clean, nice store. Offers fuel, lube services and car wash. Also has Port of Subs inside store. Friendly staff. Pleasant experience.
Michael Sanchez
4 years ago
So what it's a little bat tracking everything is great there I pulled up to get air I didn't even have to go inside and ask him to turn it on or wait you know in line it's great man if you need air or anything from there you go get it
M Henderson
5 years ago
Prompt service on Saturday mornings with a great in-house sub shop. They push premium services, but don't get huffy if you decline.
Ben Derr
4 years ago
All in one stop I got gas, oil changed, a car wash and a delicious sammitch. Great service as well!
Adrienne Lincoln
4 years ago
Been getting gas here for years, price is a little high. Car wash could improve!
Chris Argento
2 years ago
Excellent service. Affordable prices. Even vacuumed out the floor boards