Honor Buick GMC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marnee Keaton
5 days ago
My experience with Honor Buick was outstanding., they made buying a new car easy! The entire staff was courteous and helpful! Love mu Buick!

  Adam Rocklin (Rock)
4 weeks ago
I had a great experience! I was met out in the parking lot by my sales person Jose, real nice guy. We walked around and looked at vehicles and then we decided on a different model. Nothing was a hassle for Jose. He had to go to a different lot and came back quickly With the truck he recommended which we absolutely fell in love with and eventually bought. I'm a strong negotiator and I don't like to go back-and-forth. Jose was willing to listen to my every word and followed through until we came to a mutually agreed-upon deal within 10 minutes. From that point on, you could see that Jose wanted to take care of every single thing making that transaction as easy as possible. He introduced me to the sales manager, the service writers and the paperwork/title guy. I've bought a lot of cars throughout my life and that was probably the easiest and most respectful purchase I've had. Kudos to Jose and your team!!

  dbbriseno1
3 months ago
Had a great experience here with our purchase ! Our Sales guy- Chris Gonzalez provided us with excellent service and made sure our everything went smooth and quick ! He went above and beyond to make sure we had a smooth transaction, explained all the features of the new truck and answered all our question . Glad we went here to Honor GMC

  Gail Marshall
a week ago
Professional, trustworthy, friendly. The process was easy. Nick our salesman was great! He managed to hold the car for me. Great attitude and not pushy at all. A real pleasure. Honor Buick GMC is very fortunate to have Nick on their team.

  ty silva
2 months ago
I recently had the pleasure of purchasing a vehicle from Honor Buick GMC, and I must say, it was an outstanding experience from start to finish. From the moment I walked into the dealership, I was greeted warmly by their friendly staff who were eager to assist me.The sales team at Honor Buick GMC is incredibly knowledgeable and attentive. They took the time to understand my needs and preferences, guiding me through their extensive inventory to find the perfect vehicle for me. Their professionalism and expertise made the entire process seamless and stress-free.Not only did I receive exceptional service during the purchase, but the after-sales support has been equally impressive. The staff went above and beyond to ensure that I was satisfied with my purchase and addressed any concerns I had promptly.The dealership itself is clean, modern, and well-maintained, creating a welcoming atmosphere for customers. Additionally, their commitment to transparency and honesty in all aspects of the transaction instilled a sense of trust and confidence in me as a customer.Overall, I couldn't be happier with my experience at Honor Buick GMC. If you're in the market for a new or used vehicle and want top-notch service and expertise, I highly recommend paying them a visit. They truly set the standard for excellence in the automotive industry.

  Shelly Stewart
a month ago
Thank You Daniel! Easy great experience buying a car! Honest and honored a deal over the phone. Would buy from them again.

  Swoop 248
5 months ago
Brought car in for an oil change & tire rotation. Over 3 hours with an appointment to complete. No updates provided, after two hour mark, asked service department for an update, was told they had it and should be about an hour, asked again an hour later was told hopefully in the next hour or two.Supposedly under new ownership, maybe theyll get better, but seems the transition from South County to Honor was rough(Or maybe just a name change)Signs posted no car washes, or shuttle /Lyft. (Use to offer Lyft to bring you back and forth when you had service done amd complimentary car washes)Maybe they will get better with time, but overall not impressed. Gonna try a different dealership next time. Maybe think twice, going here till things improve unless you have 4 hours to spare for an oil change and tire rotation.

  Benjamin Soto
3 weeks ago
Dropped off my truck for an oil change and tire rotation. It was done in a timely manner and picked it up after work. Had a few questions about accessories and installation. Chris answered all my questions and also verified with a tech who gave some other recommendations. Keep up the great work!

  Janet Cruz
2 months ago
Joe was very helpful and had a lot of patience with us during our decision making (we had lots of questions and were indecisive). He offered different alternatives which ultimately lead to our purchase. He made sure we were content with our decision. We received excellent customer service from all of the staff. We are very happy with our purchase and will definitely recommend our friends/family to your dealership.

  Don Fryer
a month ago
Rudy was very helpful and knowledgeable in making sure I got the right work van for my business. He truly cared about making the deal go through smoothly. Highly recommend him!

  arthur james
a month ago
Nick and Rick got me into the Truck I was looking for at a good price. These are the go too guys at Honor GMC/Buick.

  Carmen
2 weeks ago
Danny and Hien are awesome!! They helped me to lease a vehicle at the best customer service ever. I d definitely come back for another purchase/lease. Thank you Honor Buick GMC.

  Gerfe Graison
2 months ago
Chris was great. Very knowledgeable and took his time to help us. Excellent in all aspect. Got our new car. Also Daniela from the Finance help us too, and she did an amazing job too.

  JESUS VELASQUEZ
4 months ago
Great customer service all around. Chris is the sales person that assisted me and I really appreciate his help and care for quality in his work. He made me feel comfortable as if I was selling the car to myself because of his personality, kindness and the quality he puts out.

  Bryan Green
2 months ago
The entire Service Team was very accommodating, Chris and Luis coordinated my assessment and repair Flawlessly. The repair Technicians had my vehicle repaired and ready well within the estimated time, which was perfect for the very busy schedule I had that day.Thanks.

  Corey Murn
4 months ago
Absolutely amazing service through and through. Worked with two sales agents Chris and Joe and they were awesome. Great communication with everyone and they really did a lot for me. Also worked with Daniel in finance and he did everything he possibly could to make sure that I was taken care of. Great team, great experience!

  Pumo Reza -Ramos
6 days ago
I had a great experience dealing with Jose, help me out getting financed for a used 2018 Denali. Everybody at Honor Buick are great!

  Deborah Raglin
3 months ago
Emily Oliver was very helpful and friendly with my service appointment. She explained that I have a few things to take care of on my next appointment. Especially since the time of the year, I felt comfortable in dealing with them later.

  Nathaniel Liodas
3 months ago
I am shocked at the level unprofessionalism this dealership has demonstrated. I first contacted Bailey, a sales representative who sent me a video of the truck advertised online and answered many questions I had regarding the next steps for purchase. Very great to work with in the beginning. However, there turned out to be a bit of bait and switch with their advertised price vs. what they then said the price was once I was ready to make the purchase. I actually walked away from the truck over this issue, only to have the dealership contact me again soon after saying they would honor their advertised price. Then I was introduced to the GM, Daniel via email with the understanding that he and my lender could finalize the purchase. Correspondence continued with Bailey hammering out some other details about transport to a shop in Prescott, AZ where I needed to do some modifications to the truck. We had even gotten to the point where we discussed how the transport would work, take place and at what cost. A few days went by and I hadn t heard from anyone so I reached out to confirm that we were good to go no response via text and when I tried calling back I was forwarded to the GSM, Thomas, who he said he d look into it and call me right back. No response all day. During this time, my lender had also been calling and trying to reach anyone at all, again with no response. I tried after the weekend when Garan, the owner would be in, and I couldn t get through. There was never any altercation - just astonishment that I was being ghosted while trying to spend money at their dealership. I am just still blown away by the incredibly poor customer service - I have purchased many cars and trucks in my lifetime and never experienced anything like it. Honor GMC is anything but honorable . If you choose to do business with them beware they will apparently leave well-qualified customers in a lurch if not financed in a way that allows them not only to profit off the sale of the vehicle, but off your financing too.

  John Fordley
2 weeks ago
I have been crying to call and every time I call Buick GMC and national city has ignored me or refused to return my call. They put me on a runaround and have discriminated against me. I have continuously called for four months. I have purchased many vehicles from them and they have refused to answer or do anything about my issue. I will be filing court action against honor, GMC.

  Karim Alakkad
a month ago
This dealership buying experience is horrible they don t honor their proposals and their name is honor . Drove over 4 hours each way to keep changing things . I don t recommend dealing with a manager called Moises he is disrespectful and doesn t honor his deals and he thinks he owns the dealership and doesn t report to anyone. They have a good variety of choices and trucks and the truck I wanted was there so that s all I wanted.Joe Mares was very helpful in the process and straight forward he was the only helpful one and straight forward. If you were to buy there see Joe mares.I would never go back there again. I would definitely have GMC look into this new ownership franchise in its staffing model and client buying experience.They are also marking up their vehicles and false advertising .

  Ryan Smith
4 months ago
It was the best experience I have ever had while shopping for a car! I came in just to look at a Canyon but walked over to look at the 1500 Sierra. the Sales Associate (David Gavaldo) approached my wife and I and was very friendly from the start. He proceeded to tell us about the truck and invited us to just test it out. I fell in love with the truck on the test drive. The whole team was super nice and friendly along the way. they worked with me to get the best price and rate I could get without being pushy. I felt at home while I was there, and I will recommend them to anyone!

  Ty Vidal
4 months ago
This was my first time trading in my vehicle and also financing a vehicle and it was the smoothest process ever. I never imagined it could be this easy but they do a great job. Cortney and Joe are top notch at what they do. Thanks again!

  Gustavo hernandez
a month ago
Have the best customer service with joe maresHe was really helpful, and very active to get the approval on my truck. He really take care of my car to get it done. Im so happy and grateful with the all team. Get the best car purchase experience with joe mares

  Latifah Compton
3 months ago
10/10 recommend! Chris was AMAZING! He helped me get into the exact vehicle that fits my needs. I am excited about my purchase! Thank you Honor Buick!!

  Fernando Romero
4 months ago
My recent experience at Honor GMC exceeded all expectations and previous dealership hassles. Working with Jose Diaz was a pleasure as he is a true professional. Polite, courteous, honest and direct are just a few words to describe his person and service. I definitely recommend anyone looking to buy to shop at Honor GMC and work with Jose. Also, the manager Moises was extremely helpful and made the deal possible to close. A win win for everyone. Thank you to the entire team at Honor.

  Margarita Guerra
3 months ago
Rudy did an amazing job of working with us from beginning to end. We were very specific in what we wanted and he made sure he got us the deal best for us. Also, Moses made the deal work for us. Thank you team for making this deal happen!

  Lindsey Medina
3 months ago
Bailey was so helpful and patient in answering all of my questions. He went above and beyond to help me get a good deal, and I'm grateful to have worked with him on purchasing my first car!

  Miguel Cerros
2 weeks ago
Writing review for my Spanish speaking uncle. Negotiated numbers with sales person named Jose. They mentioned his vehicle has being paid off in full. Also mentioned the car came with 3 year warranty. When going into finance he asked for contracts in Spanish so he could understand them and he never received them. Signed everything and came home. I noticed they added $12K yes, $12k of optional protection packages and $6k of negative equity.Went back the next day and told them to make it right. I mentioned contracts were not given in Spanish and that all the optional extras were not offered just slammed into his contract. They mentioned the trade negative equity was a mistake and offered to unwide the SUV, of course we returned it.Point is if you don't know English or are elderly they will try to scam you. What they did is fraud. They knew they scammed the wrong person when we showed up the next day. Even the finance lady said she knew we would return.STAY AWATY FROM THIS DEALER AT ALL COST !

  Reno Colburn
3 months ago
Great no hassle dealer experience. I went to several dealers in the greater SD area and this was by far the best. I worked with Bailey and Garan and they explained how the dealership is under new ownership and I have to say I was impressed!