Valley Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kristy Gordon
4 years ago
Oscar and his shop used to be good, so when one of my guys wanted to take the car here, because he had a family connection to the the shop manager Chris that could save him money for the repairs, I didn't hesitate. Oscar's shop does good work, so no problem. Unfortunately, when the vehicle was returned, the bumper did not match the fender. When this was pointed out, we were told that it was not possible to match paint between a plastic and metal finish, that NO SHOP could do so. Huh?!? I have 3 vehicles (including this one repaired/replaced previously), all the same red color, that have been done by Mike at Advanced Auto Body, that beg to differ. They all match, or matched, perfectly.When it was pointed out to Oscar that many shops, including his in the past, were able to match plastic and metal paint, he did offer to attempt to remediate the issue, but with the caveat that he "couldn't guarantee that it wouldn't look worse." Ya, that's what I want, someone to make it look worse than it does, so that it costs me even more to have someone competent repair the damage he's done. The next day, after making this statement, the first review in 3 years they receive is about how great they did a color match. By someone that created their Yelp that day, with no friends, or other reviews. Just goes to show how little effort Yelp puts into screening reviews.Needless to say, I will now be paying Advanced Auto Body to correct this "repair." And as the majority of the expense is prepping and paint, cost almost what was paid to Oscar in the first place. As I know he does know how to do it properly, I've seen it in the past, I can't help but wonder, did he order an after-market, pre-painted bumper and never even tried to match it, or if he cut corners to cut costs, and didn't prep the bumper properly for paint?One thing is clear, this is no longer the shop it once was. Oscar's "explanation" shows that he is no longer an honest businessman. His offer to potentially make it worse, is downright shady. Too bad too, we were really hoping to have him do our daughter's 65 Mustang Fastback, now that his brand new facility is operational. After this experience, I wouldn't trust them to paint anything.

  Beth Rypins
a year ago
I am very impressed with this business! They do a great job in a timely fashion. They are well organized and good communicators. Plus, my car looks great! I recommend them highly.

  Patricia Higgins
a year ago
Very professional. They repaired by dent perfectly within 24 hours and even cleaned my car!Highly recommendService: Body & TrimService: Body & Trim

  JUAN SALAZAR
a year ago
Great clean place! Friendly service and effective on their time! They will work with you to help serve better!

  Gabriel T
12 years ago
GREAT SERVICE ! - had a dent on my car. took it to Valley auto body in Napa after my mechanic recommended the place to be the best value for the money. I was quoted half the amount other locations in Napa quoted me, and the work was GREAT! looks like NEW!! highly recommended!

  Javier Calderon
6 years ago
Great costumer services, Oscar and Chris made the proces less streasful and seamlessThey are very helpful to send stimates for the Insurrance so I could have my car fix right away and get me back on bussines, car looks better than before, highly recommend Valley Auto Body.

  Justin Timm
10 years ago
Great service!! They got the job done on time. No hidden cost!! And more important my truck looked like new :)

  Hugo Espinoza
6 years ago
Good fast repairs on multiple vehicles. Hopefully won't have to but if I do I'll be coming back

  Peter George
2 years ago
Absolutely the best body shop in the area!!! Great people.

  Ruth Dennis
10 months ago
Was recommended and got a great quote.

  Hannas Q
6 years ago
Good service . Friendly . Good prices.

  Lawrence Mikal Herrera
4 years ago
Scum of the earth.... Con artist

  Brenda Camarillo
2 years ago
Excelent Service!!