Sterling Autosport

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Constance Harrison
a week ago
The service is great! and Sharon is the best love her

  Willie Johnson
a year ago
Battery wouldnt maintain a charge. Could find the problem and still i was charged $400.00 for the the diagnostic. Poor customer service (wife and daughter) rude with no customer relations skills. When I inquired about repairs the manager Scott became rude and told be to take my car some place else. I was very disappointed because the way he talked me was in and aggressive tone and I feared for my safety. I do not recommend anyone to go to this place for repairs. I felt racism.

  Ion Alexandru (miniion26)
9 months ago
Tony, Chris and George run a very efficient and friendly business. The only place I take my European cars. Very happy with the results.

  Tyler Kusicki
3 years ago
I'm not one to give bad reviews to a local business, but they kept spamming me with messages to leave a review so here we go. I used to take my car there to fix many things, but my last experience wasn't the greatest. I had my exhaust manifold replaced by the mechanic, and everything seemed fine until I started to hear the exhaust leak again. I took it back and they said the part was bad, so they would have to order a new one and charge me again for the labor. I would think it would be done right the first time with a good part, but this was not the case. I feel I shouldn't have to pay twice for labor just because they ordered a bad part.Services: Exhaust, General repairs & maintenance

  Dean Cerny
4 years ago
I have been bringing my Range Rover here since I acquired the vehicle 2 years ago and needed service on it. Brought it in this week for front brakes and the turn around was quicker than I expected. I really appreciate the customer lounge which allows me to work remotely, if I need to wait. Great staff, knowledgeable. Very fair pricing.

  Todd Hilton
5 years ago
Sterling has worked on several of my cars for years. Dealership quality without the dealership price. They never do any repairs I don't need or try to sell me services I don't need. They are very professional and honest, highly recommended!

  A F
4 years ago
The Sterling Staff is always so helpful and knowledgeable. They always try to get my car in the same day of the next day. They are very honest and tell us to repair only what is needed and explain to us what was repair and why also let us know what can go longer and why. They Prices are fair.

  Rob Pierce
9 years ago
My previous VW service shop closed so I tried out Sterling. My experience with them was exceptional and they have won a return customer.I am certainty surprised by some of the negative reviews on Google and Yelp as my experience was the complete opposite. They seemed respectful, knowledgeable and price conscious. They were open to perform my requested aftermarket add-on for a reasonable cost. I will suggest my other friends with Euro cars to try them out.

  Ron Burke
10 years ago
I have been doing business with Sterling Autosport since we moved to California. Scott has always taken good care of our Jaguars whether for general service or repairs.His staff is always friendly and I always enjoy being greeted by his receptionist, Mary.For 13 years I can honestly say I have never had a bad experience.

  Jimmie Sierra (Jimmie)
3 years ago
I just had my car in for a pre-purchase inspection and they were professional, timely and fairly priced. They also have great communication habits with customers. Anytime I called or emailed, they responded back in a timely manner. Thank you Sterling Autosport!

  Andrew Rampenthal
8 years ago
This is the best auto repair shop I've ever been to. They treat you extremely well and the mechanic shows you what's wrong with the car and explains everything prior to working on the car. They have a very comfortable and clean waiting room. The service is amazing. I brought my 2003 bmw 325i here and repaired the problems in an hour and the price was very reasonable.

  Staci Mack
3 years ago
Took vehicle in for a 30k check up and they were very professional and efficient with my service. This is the second vehicle I have taken to sterling and I and very happy. The staff is Very helpful, honest, no overselling.. Taking all my vehicles to them now!Service: Auto engine diagnosticService: Auto engine diagnostic

  Becky Jenner
8 years ago
Sterling is the best! Trustworthy, reliable service and work performance. My car gets completely fixed and they have fair prices. The customer service is off the hook!! I won't trust my car repairs with anyone else.

  Kelvin Hay
8 months ago
Thieving Scamming dishonest business. Will not take responsibility to put things right, deliberate theft.Purchase was done though ebay , of course you know who I am .

  Terrie Rogers
10 years ago
We started bringing our older Jag and Porsche to Sterling about 5 years ago. From Mary at the front desk, to Scott the owner, and all the mechanics, we have always been treated like valued friends instead of a dollar sign. Not only has the customer service, but also the mechanical service, been top notch. Time has always been spent to make sure we understood our options; what was critical and needed to be done now, and what could wait.We have referred several of our co-workers and friends to Sterling, and they have been just as pleased with the service as we are.So, if you want great work done at a reasonable price, Sterling should be your first choice!!

  Michael Allen
2 years ago
After explaining to one of the employees (Angela) over the phone about my situation.� That I am currently overseas, and I wanted to check their availability to see my vehicle if I have it towed in with my fianc�e in tow. After some small talk about her appreciation for my military service and that she was a part of the military as well, Angela stated they would be able to see my vehicle today with a $124.00 diagnosis fee which was fine and the locate standard. With everything prepared my fianc�e and had my vehicle towed to the auto shop and explained to them some of the issues we were experiences, check engine light, oil leak, and rough start. They attempted to charge her$124.00per issues she stated. My fianc�e is not an auto technician and could not possibly know what was related to what as it pertains to the issues. Diagnostic fee totaling 375.75. To inspect and verify prior to any work. After my fianc�e left, she called me to asked why it was expensive, I promptly call the auto shop and asked for a detailed explanation as to why the diagnostic fee for charged 3x. The employee attempted to explain to me this is standard to protect the technicians . I explained to her this was unacceptable, and she placed me on hold to speak with Angela. After a few moments, she came back on the phone and said she could remove 1 of the 3 diagnostic fees placing the new total to $250.00 which is higher than luxury vehicle dealerships. �I did not agree with this and I told Angela that I did not want to move forward and halt all actions for my vehicle. I had explained to Angela that we would get the vehicle towed to a different location and she agreed. My fianc�e went back to pick up the car and she reiterated we were taking it to another shop. The front desk employee then proceeded to explain how ALL shops charge this way and we would not be able to find a better deal. My fianc�e politely told them multiple times that we were just going to take it elsewhere. When the tow arrived, the employee spoke to the tow truckdriver before my fianc�e was present and told them they "had worked on the car with 3 hours of labor and it had a huge oil leak and shouldn't be towed." Which was a complete lie. We reiterated that we never did business with this auto shop, they had not looked at the car yet, and my fianc�e had to reiterate we are going to tow it to another shop. This was unacceptable, unbelievable, and completely unprofessional conduct. The tow truck driver said that this was ridiculous, and he does not know why they were doing this to us. Take caution! This establishment's actions display poor business practices in attempts to take advantage of its customers. We are reporting them to the better business bureau as well.Service: Auto engine diagnostic

  Dr. Mary Chesonis
7 years ago
Took my Volvo in for service and front office and mechanic service was AWESOME! The mechanic reviewed documents from my previous service from the dealership and only provided service that was "needed" just an oil change! Thank you for your "Honest Professionalism and Expertise"!!! Great Service!!!! I will be returning in the near future with any auto service and/or repairs! Thank You!

  j g
6 years ago
I paid over 1,200 dollars for something that they couldn't even fix they told me ok now we have to try to fix this and see if it fixes your problem. So they were just guessing to see what was wrong I thought the diagnosis was supposed to tell you what is wrong apparently not with this shop they charged me all that money to tell me oh it didn't fix the problem so now we have to connect it to our computer and fix this thing to see if it fixes your problem. They told me they couldn't tell me why my range rover was turning off when I would come to a stop. I took it to another Shop in town and he said these range rovers have a common problem with the throttle body getting dirty easy and making your range rover stall so he quickly took it apart and sprayed it clean it put it back together and what do you know it never stalled on me. Sterling Autosport is a joke they ripped me off plus they didn't even solve the problem don't waste your time and money at that place complete garbage.

  Brandon Roe
3 years ago
Very honest and great value, the whole team is involved in making your time comfortable and smooth. Mechanic is very knowledgeable! I don t live close but would consider pulling my vehicle to them just for the service and pricing!

  simon tab
a year ago
Took my Maserati here because I was not about to drive over an hour to get my car worked on at the stealership and I was extremely impressed with the work that was done (front brakes and rotors) if you don t want the bs of dealing with the dealership this is the place for youService: Auto brake repairService: Auto brake repair

  jennifer Zepeda
5 years ago
I have been bringing my BMW to Sterling for years. They are always very honest and when they promise a time frame they keep their word! Customer service is great when I call with questions they always get answered!

  Christopher Millington
9 years ago
I will never bring one of my cars to Sterling again. petty thing from them and we are treated like dirt! We even asked them to at least look at it,.nope they just said after 1,000 miles the warranty is bye bye.Again it was a petty thing but they would not even look at it.after spending a bunch of money with them. they blew it with me! I'm no longer a customer of Sterling!

  Stephen Oh
3 years ago
Honest folks w/a great deal of knowledge of how to fix German cars. Unlike many dealerships or autoshops, they will not find problems that are not really there. Their inspections are reliable and trustworthy.

  Jackie Scott
3 years ago
Sterling Autosport has been providing professional service for our two BMWs 5 years! Excellent service at a great price. Staff is always polite and courteous.

  Judy Quigley
3 years ago
This place was an amazing find! They are extremely competent with all kinds of vehicles, so professional. They have such a positive can do attitude and their communication is outstanding. They are fair with their costs, plus they have a dog in the office! Best place!

  Jim Macnab
7 years ago
I have been having my 2002 Landrover serviced at Sterling since moving to Temecula past 5 yrs. They are number 1 on my list for auto repair. Mary does a fantastic job on setting up my appointments for me and Jesse does a great job on knowing what it takes to get my landrover back on the road and you can't beat the prices. Keep up the good work.

  William Stanton
3 years ago
Diagnostic work was unsatisfactory code errors were not cleared car will not start absolutely nothing was resolved! Expensive way to have someone else tell you exactly what you told them? Ten days in the shop and never entered the service bay.Service: Auto engine diagnosticService: Auto engine diagnostic

  Dawn McLaughlin
4 years ago
very pleasant and polite..only reason for a 4 star it seems always a 2 day process. feel they are very competent and in fact ended up doing my neighbors car which is American made, which she was very pleased with.

  Scott Dienhart
4 years ago
European cars are expensive to maintain. This shop has excellent customer service and after many years of taking my Range Rover, 2 BMWs and a Mercedes there, I have found them to be honest and reliable.

  Darrick Williams
3 years ago
Sterling Autosport is my Auto Repair Facility. I have used them for the past 7 years, on numerous cars Maserati, Porsche, BMW, Jaguar, and even my Fisker Karma. Scott, Angelo, and Mario, are true professionals in diagnosing and recommending repair for my cars.Service: BrakesService: Brakes