Sam's Club Tire & Battery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Hardy
a week ago
Unfortunately, they stripped a bolt and have been refusing to provide any assistance. They wanted me take the vehicle to another place for repair without offering reimbursement. I tried calling to speak to management and they are never available and never returned my calls. The situation has been ongoing since February and it s a real shame.

  Theresa Morrow
8 months ago
I went in for a tire that was leaking air. An associate told me it was unfixable and that I did not have a spare. He said he was unable to put the original tire back due to policy, so my only option was to buy a new tire. So I did, I bought four.Turns out, I did have a brand new spare and Julio just lied. I wasted over four hours and $600.

  MP
5 months ago
Would be nice if they are more communicative, acknowledgeable, and can make eye contact with customers. Prefer the Moreno Valley Sam s tire center waaay over Murrieta Sam s

  Jennifer Naschke
2 years ago
I work very far from home, so I ordered my tires from the Sam's Club website which seems pretty convenient in theory. Order your tires and installment package, call the shop, schedule an appointment to have installed, then get them installed when you can come in. However, you can't just call the shop and schedule an appointment. I called every day after being notified my tires arrived (quickly!) and nobody at the tire desk ever answered, and when I got through it was because another person answered and told me they'd get my info and have them call for an appointment. That did not happen.What happened then? I went to the shop on my day off, pulled up, realized it's not like the places where you pull up, they take your keys, and you wait. So I parked. I talked to a technician who told me "You'll have to make an appointment and we're booked a week out." I was pretty annoyed to hear this and told him, "Well, if you guys would answer your phones I'd have booked an appointment last week when I ordered my tires so that doesn't work for me." Went in and at last got to talk to someone at the desk. I told him everything I've typed so far along with a "If I can't get these installed today, I'd like to cancel my order because this is not cool."Why 4 stars when it seems like I was pretty unhappy? Well, the clerk listened to me, booked me for that day, and apparently it was a good weekend because the installation was discounted, so I paid less than the online order was quoted for.Takeaway? If you buy tires at Sam's schedule in person cause it's very unlikely you'll get through to schedule an appointment in person.

  D Aasiya-Bey
5 years ago
A relaxing atmosphere with friendly and courteous customer service. I went in for a car battery replacement, which took about an hour. The wait wasn't bad at all as I was able to eat and do some shopping. Additionally, they installed the battery without the added charge for labor.

  Jeff Lopez
7 years ago
Called at 5pm, transfered to tire center to have my tire replaced. They confirmed they had the tire I was looking for and said they take the last car at 7pm. I get there at 630pm ready to get the tire. I was even going to put the wheel back on my vehicle myself when they changed to tire. They said they were not taking anymore cars. They had one car in the entire shop. I told him I need to work and I work far, I shouldn't be on a spare for many miles. Nope tire shop says sorry.Lazy, and unprofessional! Not willing to make a sale. I had even told the tire guys I was on my way to have it replaced. I wasted my time and fuel to be treated unprofessionally.

  John
2 years ago
Very helpful. Didn't have an appointment, losing air in a tire. Could not see physically what was wrong. They found a nail on the inside of the wheel and replaced it. Can't thank them enough

  Leo Murillo
5 years ago
I wouldn t recommend Sam s Club tires to anyone. It took them 4 hours to do my tires on a slow day, and I came in at 8am. The place is operated by lazy young employees who act naive torwards customers needs, and they lack in communication skills.

  Michael Fausnaugh
3 years ago
Walked in on a Sunday. Attendant said they were short handed. But still mounted 4 tires in very short time. Great service and courteous.

  Michael Allen
5 years ago
Not as inexpensive as I woulda thought. Service was okay overall. The kid who booked me was great. The guy who handled my appointment and tire change meh.

  Robert Gonzalez
2 years ago
Great prices on tires. If you make your appointment they can install the tires with in an hour

  Luis Morones
2 years ago
Buy your tires elsewhere ,these people don't want to work ,it appears they hate to perform tire installations , and they will try to put it off the longest they can

  Kitty Matson
3 years ago
Fully stocked, low prices and has a pharmacy that will mail your prescription.

  Fuji Yang
3 years ago
Friendly service. Technician was straight to the point.

  John Barry
5 years ago
Good pricing, big parking lot, friendly people.

  Rigo Acosta
4 years ago
Always short lines and great stuff

  adonai elohei-tzva'ot
6 years ago
Sales going on especially on Saturday

 
5 years ago
Very kind and detailed information