Chuck's Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul Nelson
2 months ago
I had a rough 2023 and my girlfriend and I needed the assistance of AAA probably a dozen times, each time it was Chucks Towing. Dead batteries, unlocks, flats, tows everything. Every time, every operator was not only kind, courteous, and professional but very good at their job. My finale for the year was a 30 day impound at Chucks. I don t wanna go into detail, but the owner Chris has been beyond generous and accommodating as I navigate through this hard time in my life. I ve been dealing with tow companies for nearly 30 years in 4 different states and can t remember a good experience. Chucks entire company operates with integrity and skill, and they have reminded me that there are still decent people out there.

  Natalie Stoppani
a year ago
Whichever guys were disbatched to the ding dong who lost her Volvo keys on the Morro Bay Dog beach (me) were fantastic. Hopefully, I will never need your services again, but if I do I will be calling Chuck s. Wonderful customer service. The guys were awesome (I didn t catch their names unfortunately) and turned a pretty harrowing experience into a somewhat pleasant one. Thank you so much!!!Services: Car lockouts, Car towing

  Maria moreno
5 months ago
Title: Unreliable and Unprofessional: Joe from Chuck's Towing CompanyI recently had the unfortunate experience of dealing with Joe. To put it simply my encounter with Joe was nothing short of a nightmare. From his lack of professionalism to his utter incompetence Joe left a lasting negative impression.First and foremost Joe's tardiness and lack of punctuality were truly disappointing. I had called for a tow truck to assist me with a flat tire emergency and was informed that Joe would arrive within 30 minutes. However I ended up waiting for over 3 hours only to receive a curt apology upon his arrival. His blatant disregard for my time was unacceptable leaving me frustrated and stranded for far longer than necessary.Furthermore Joe's complete lack of knowledge and expertise was evident throughout the entire process. From the moment he arrived Joe seemed clueless about how to properly handle the situation. His incompetence was painfully apparent as he struggled to hook up my vehicle correctly resulting in further delays and unnecessary damage to my car. It was clear that he lacked the necessary skills and training to perform his job efficiently.In addition to his lack of professionalism Joe exhibited a dismissive and unhelpful attitude. Instead of offering any sort of empathy or reassurance during a stressful situation he was constantly impatient and seemed disinterested in providing the assistance I needed. His lack of customer service skills was astonishing as he failed to offer any explanations or answers to the questions I had about the towing process.To make matters worse the interaction with Joe was marred by his unprofessional behavior. Throughout the ordeal he made derogatory remarks and used offensive language. It was truly disheartening to be treated so disrespectfully adding insult to injury during an already stressful situation.As a result of Joe's unprofessionalism and incompetence I would strongly advise against using Chuck's Towing Company in Morro Bay. The experience I had with Joe left me feeling frustrated mistreated and highly dissatisfied. It is important to choose a towing company that values their customers and provides reliable and competent service which was certainly not the case with Joe and Chuck's Towing Company.

  Gabrielle Clifford
10 months ago
HEROES!!! These folks were amazing from start to finish in an otherwise stressful situation. Highly recommend!! Corey came out (sent by Triple A) to pull a camper van out of a sandy spot at 10pm and he was so pleasant, kind, and courteous - It felt more like running into a friendly neighbor than a tow company. He was efficient, quickly extracted the vehicle, and made sure I was totally squared away before leaving. Thank you so much, Corey!!!

  Gina P
6 months ago
I wanted to give a shout out to Joe with Chuck s Towing. He helped tow my car from MB to Osos while also training. Very helpful; polite and excellent customer service. Very much appreciate the rescue today Service: Car towingService: Car towing

  Mark Rosinski
3 months ago
My truck broke down in the pouring rain. Chucks came right out and saved the day. They are awesome

  Jaime Salone
2 months ago
Excellent service and experience very reasonable tow rate

  2much
5 months ago
"Absolutely furious with Joe, the most unprofessional tow truck driver ever! His service was beyond terrible, leaving me stranded for hours. Can't believe he gets away with treating customers like this. #BadService #Unprofessional"

  DaDa Loves Shannon
4 months ago
These Guys Are Amazing...Great Help With AAA Service

  Suhani Patel
2 years ago
GREAT HELP! We were stuck because of a puncture near morrow bay and were trying to get to LA. We contacted many other towing companies because we were visitors and renting a car but all of them were taking around 45 min - 1 hour to get here but Joe came really fast to help out and fixed it really quickly! Joe definitely knew what he was doing, 100% recommend!

  Electric Fire
a year ago
Straight Up Honest Pricing, Very Responsive, polite, and always understanding of the situation and will never take advantage of someone's ignorance, unlike someone tried to do to me in LosOsos when they were based in LosOsos.

  Rob Marlett
a year ago
Had an BMW I3 battery go out with the alarm going off uncontrollably and was unable to get the car back up even when charged. They came out and solved it and saved me a great deal of money not having to be towed or taken to the BMW dealer.Services: Car lockouts, BatteryServices: Car lockouts, Battery

  Jamie Arevalo
2 years ago
I had a flat tire and Jesse came out quickly, patched it up and followed me to the tire shop. I couldn t have asked for a more pleasant experience in an otherwise unpleasant situation. He was friendly and professional! Thank you so much for your help today. I highly recommend their services!

  Claire Brooks
a year ago
AAA breakdown service arrived within 10 minutes and the guy was very knowledgeable and pleasant. I was on my way within 20 minutes of calling. Thank you!Service: Battery serviceService: Battery service

  Joseph Gore
a year ago
Had a lockout on a older ford. Ended up being difficult and the driver still had a great attitude and handled his job professionally. It was a 93 f150.Services: Car lockouts, Fuel deliveryServices: Car lockouts, Fuel delivery

  Charles
8 months ago
Tows are expensive, however Chuck's Towing went over and above during my service call. Exceptional service.Service: Car towingService: Car towing

  Alexandra B
a year ago
I was having problems with my battery and AAA sent out Daryn from Chuck s Towing to help me out. He was super helpful, professional and friendly.Service: Battery serviceService: Battery service

  Ron Boone
a year ago
It was a 2 hour wait. The shop is 10 min from my house.

  Sandy Antista
a year ago
Always courteous, fast, professional service! Highly recommend!

  Bruce Martin
a year ago
Joe was very helpful today. FIVE STAR SERVICE thank you!

  John Reeves
2 years ago
Great people. A responsible and safe towing company. Timely and polite.

  Leonard Barger
2 years ago
Excellent service and timely response earns the five star review!

  Richard Carroll
a year ago
Amazing service, Joe was awesome

  Ethan Lundberg
3 years ago
Helped us out through AAA at 3am so props to them.Service: BatteryService: Battery

  Tom Pleasants
a year ago
On time, very courteous & knowledgeable.

  Mel Sayler
2 years ago
Fast, efficient and really nice guys.

  Samantha Travis
2 years ago
Best people, best prices, best service.

  Rory Kremer
2 years ago
Chris and his guys are great!

  Jason Nelson
a year ago
Fast and professional service

  Lynda Torres
2 years ago
Best tow service ever