Monterey Park Auto Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Diane Tran
a year ago
I m so glad I went with MPAC for the repairs to my car.I was involved in a minor accident a few weeks ago. First time someone hit me. I called and spoke to Annie and she was so helpful, patient and understanding. She even offered to provide 2 preliminary estimates from photos of the damage and my VIN via email. Annie was honest and transparent about the whole process.I brought my car in to determine if the impact bar also needed to be replaced and the owner - Ray - checked underneath my car himself. Ray was also very helpful and understanding. This is a small family owned business and they re so nice!In the end the bumper and impact bar needed to be replaced. Honda didn t have the parts in stock and there was no ETA on their arrival so we went with aftermarket parts. Annie and Ray assured me that that quality would be the same.The repair took just a few hours and they even washed my car. Totally unexpected but so appreciated. The repair looks great!I m so grateful I found this place and will recommend to anyone and everyone. Thank you!

  Yolanda Canales
a year ago
Jose is the most honest and kind person, I trust him. His work never fails. I have gone to him for years. His prices are beyond fair. Unbelievable and generous. There's no doubt on me recommending him!!!Services: Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil changeServices: Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil change

  Allen Tang
4 years ago
They work well with your insurance company and will help coordinate things with the car rental. Their communication skills are good as you can ask questions and they will get back to you if they don't have an answer right away. As for body work, it's great. Keep in mind they will fix according to what the insurance pays and covers on your vehicle. Lastly, it's a crowded lot with other car places, but don't let that scare you.

  Orson Cheong
7 years ago
Michael and the staff here are very client focused. This includes being attentive, explanation of the work, and details of parts and cost information. I feel like they are willing to listen to get the job done right--this includes hashing out grey areas and showing patience for details for a comprehensive job.Check them out first if you need work on a vehicle! You won't regret it.

  chris tucker
6 years ago
If their repairs are anything like their customer service, they suck. Don't return calls. Don't follow up. Don't care for your satisfaction or business. Promise to provide parts estimates and don't get back to you. When they finally call you after a week, they say they need to see the car. This is after I provided a VIN # at their request for "accurate pricing." Too busy to care.

  Zombie B�lverkr
7 years ago
Jose is a great mechanic that I truly trust I've known him for a while and I never feel like he has betrayed any of my trust. Is truly an honest mechanic that I recommend to all of my friends.

  A. S
2 years ago
Best auto collision repair shop anyone can go to, great customer care, the service was excellent and the work was amazing, I got my vehicle looking like new...

  Ethan McMurray
a year ago
The staff was very friendly and responsive. Very quick to help and efficient!

  Patrick
8 months ago
Do not waste ur money and time. Messed up my car.

  Greg Ponce
7 years ago
Great service and turn around time. Ray was very helpful and knowledgeable.

  Mel Rocha Jr
5 years ago
Jose is a Great Mechanic and his prices are great.

  Jose Andrade
2 years ago
Excellent service great body shop

  Fernando G
5 years ago
Best auto collision spot

  Xing Fang
2 years ago
Great service