Monrovia Tires Co.

Reviews

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  Jason Lee [ ]
a month ago
My rear tire on the driver's side was slowly leaking. I attempted, but failed, to cure it with worm. On Monday, I came to this shop to get that fixed. I get out of the car and wait for my turn for nearly forty minutes. I received a call an hour later to say the leak had been rectified. I was told that the repair will cost $20 by the cashier woman. I paid for it and walked out. Two days later, I discovered that the slow leak was still there and was becoming worse. I thus went there today to ask for the correction.1. The owner refuted claims of inadequate work performance.What I discovered is that the owner, who is disabled, consistently asserts that worms were not used in the repair of the vehicle. I informed them that was my job and came your shop fix it correctly 3 days ago. I even informed him that the young Spanish man had worked on it when I had been here three days ago. And I had paid the cashier $20. The owner saying that I'm lying because that repairs cost is $25. He ask me to pay another $25 to fix it.2. I talked to he cashier woman. However she suggested that it could be another tire. She talks me like that I changed the tire to fix the tire leak. However, at least she didn't dispute that I wasn't there to fix the tire.3. The Spanish mechanic who serviced my tire 3 days ago was aware of this, and he and the manager spoke with one another to verify that he performed the task in Spanish. It looked like that they confirmed. However, when I tried to talk to him, they wouldn't allow me communicate with him. They told me that he doesn't speak English. Then the Spanish person told me, "No English,". That means that he understand what we are talking about. Witty and evil.I had to leave the place since everyone there was really dishonest and intimidated me with their ranting. They refused to fix the tire.

  Joel Guevara
3 weeks ago
AVOID THIS SCAM PLACE. THIS PLACE IS REALLY BAD!!! So this shop really scammed me in multiple ways. Mind you, I work in this industry, so most people would not realize they were being lied to, so here you go, read my story and make your own judgments.Here is the summary: Lied about the New tire he sold me. The so-called NEW TIRE he sold me was MADE IN 2013.... OVER 10 years old!!!! (What does rubber do over time??) Caused damage to my wheel, and would not give me a receipt AFTER I PAID HIM $150 (Mind you I asked nicely before I complained, which I thought was weird).Photos Show: Damage (see can see the paint just scraped off, so it happened recently) After I washed the wheels, Taking the wheel back to get a receipt (2nd time asking) & and when the tire was made 35 week of the year 2013, and his so called "receipt" business card, HE WROTE USED TIRE ON IT, even though it was sold as a new tire!#1. I called the place and asked for the cheapest USED tire they had available in the size I needed to replace 1 tire that got nail/road damage. After about 10 min. On hold, the lady said NO USED TIRE. However, they had a NEW one they would give me a deal on, $150 INSTALLED/BALANCED. So I said OKAY and went to the shop.#2 Now mind you this was NOT the best deal, I researched the tires and these BRAND NEW GO FOR ABOUT $130, then add install/balance so I was saving like $10 in the end. Lie number #1#3 Drop off the wheel, they said to come back with CASH. Now I usually appreciate this, but this is where the issue began.#4. I went and picked up my wheel and noticed some marks on it, at first I figured it was the tire lube you have to use. Kinda sloppy, but not uncommon. THEN I ASKED FOR A RECEIPT, THE OWNER SAID, "YOU DON'T NEED ONE" then wrote something on his card and then said that this was my receipt.#5 I went home and washed my wheels and realized they put a 12 inch deep scratch in one. I LOAD IT BACK UP AND DRIVE TO THE SHOP ASAP! I got there and let the owner know that they damaged my wheel and HE WOULD NOT TAKE ACCOUNTABILITY! !!! (Lie #2)#6 Now I'm kinda mad. The owner also said it was okay because the wheel was already marked up. While it does have some minor damage from over the years, because of THAT HE FELT IT WAS OKAY TO ADD MORE DAMAGE??? WWWOOOOWWWW!!!#7 (Lie #3) He then showed me a tire machine they had which had a bunch of tires on it and said this machine can't cause damage, IF they were using that machine, why did it have tires as a means of storage space?? (Obviously this is my professional judgment). NOTE THE PICTURES, YOU CAN TELL WHEN NEW RECENT DAMAGE OCCURS AND YOU BE THE JUDGE, THE DAMAGE WAS NEW. Again, the owner said they did not do the damage but again, I work in this field, he would have done this to anyone, He intimidates to avoid accountability.#8 So I then said, FORGET THE DAMAGE, WE ARE GOOD, JUST GIVE ME A RECEIPT (my work said they would cover this cost, just bring a receipt, so this was especially important to me) THE OWNER SAID NO! All the owner had to do was acknowledge on paper that I paid for a service, forget about the damage, and we are good and the owner said NO!!!(That's a best case scenario for him)#9 Owner offered to give me my money back and take his tire back. SO he wanted his tire back, re-damage my wheel, and then I just got free wheel damage, how fun. I was NOT RISKING THEM DOING ANY MORE DAMAGE!!!So in the end, I paid $150, got wheel damage, NO RECEIPT, got sold an 11 year old tire as a NEW TIRE. THAT'S A USED TIRE IN MY BOOK!! And never even got an apology.AGAIN I WOULD AVOID THIS PLACE! TAKE YOUR CAR TO A BIG BOX STORES WHERE THEY WILL COVER WHATEVER THEY DAMAGE. Not this scum bag. Think about what he had to do to make it right, just right on a piece of paper that I paid him $150 for a tire, which is what happened. Obviously he knew he messed up badly and was not willing to have it in writing but then never admitted to it. So I came here and other means to give people that dont know some insight to places like this.

  Mabel Martinez
2 weeks ago
My go to for my car! Amazing service, fast, reliable, and they re honest! If you are looking for new tires or just need air in them. Come here! They re simply amazing!I just came in for air and one tire was lower. Asked me if I had time to get it checked out and what do you know. He showed me the nail it had and quickly patched it.

  Stephen Licata
a week ago
My whole family has been coming to this place for over 15 years now. We always have received excellent service at a reasonable price.This family owned business is run by hard working and honest people.Thank you David and staff for being very professional and reliable all the time!Juliana Licata

  Nader B
6 months ago
Decent tire shop. Have a variety of tires at different price points. They have free tire rotation evey 5k miles. Just keep your receipt in your car.

  Marco Martinez
2 weeks ago
I have been going to Monrovia Tires Co. for a couple years now every time I need work done on my tires. The people who work here are always so friendly and helpful. They provide service at reasonable prices and they get the job done in a timely manner. I will continue to come to this place any time I need work done on tires.

  Torito
7 months ago
Wife went to a few tire places and the waits were 1 to 2 hours. I found this place and saw their high ratings so I suggested it. She pulled up and said an attendant came up to her and helped her out. Fixed the tire (had a nail in it) and had her on her way in less than 30 minutes. She was super happy with the service and the speed. So thank you for helping my wife out

  Basem Khalaf
a week ago
Great service. Great selection. Decent prices on used tires. Fast and friendly

  Jay Mcleod
7 months ago
Mixed feelings here. In a pinch and needed a tire for my work vehicle. I just purchased a used tire and payed $50 for it. Asked for a receipt and didn't receive one. Instead I was told that they don't do warranties on used tires. I told the man I understand that but can I still get a receipt. He tells me if I need a receipt he will have to take this tire off. I tried to explain to him I need a receipt for tax write off purpose (also in general its needed) he said it didn't matter they don't give receipts for used tires. I'm hoping for my sake this tire holds up. Oh but they were quick smh

  Super Tony
3 months ago
Honest. Professional. Thanks for patching my tire in a speedy manner!!!

  Timothy Liska
a month ago
Man they saved me for a very expensive tire replacement and was in and out with a flat tire in 20min

  Noah
5 months ago
Quick service, friendly staff and competitive prices. Would definitely recommend!

  Artin Yarijanian
5 years ago
Even though I live 13 miles from this shop now, it's the only tire shop I go to. Staff is great and so is the pricing.

  PETV PubGM
a year ago
Best place in town for a tire change new and used ! Great service and good tires

  Annie-YF LI
4 months ago
Just told me to replace new tire, but another dealer told no need to replace tire.

  Cindy Ranger
8 months ago
Very helpful and friendly. Could have sold me a new tire, but told me he could patch it and it would be great!

  Linsdey Mackey
9 months ago
Amazing service. Fair, hardworking guy that is a straight shooter. Don t go to any other tire shop.

  carl gabe
a month ago
Honest and the guy in charge stands by his work

  Evie Wallace
a year ago
David, the owner of Monrovia Tires did whatever he could, in the kindest way, to find us Canadians a winter tire after a blowout on the freeway. We needed help and he went out of his way to offer help.

  Tik Wing Mak
8 months ago
nice people, quick service. helped me find my 245/45R20 quickly. really happy with that

  Rayo_Rob_No.17
2 years ago
Been going here for years, David is always happy to help! Takes good care of us and makes sure we're happy. He's been a saint workin on my old 1940 Dodge, inner tubes are a pain! Haven't found a better tire shop , in the Gem City.

  David Woods
2 years ago
I needed 4 tires on my 19' trailer. They had to order the tires but store had me back on the road within 2 hours as estimated.I will definitely refer them to co-workers and friends as they took excellent care of what was needed.

  andrea lyn
5 years ago
I've been here numerous times over the years, usually to have a tire replaced. They have provided me with very reliable and friendly service always. Everyone here takes care of you like you are their own family member. The pricing is extremely reasonable and the quality of work is more than worth it.

  Kevin Bower
2 years ago
Had a sudden flat tire, so I pulled into the closest tire shop and I got so lucky. They took care of me right away! Super friendly and fast. I'll be getting my tires here next time. Highly recommended.

  ALEJANDRA G
5 years ago
Wow! Great customer service. They were seriously so nice, fast & efficient, even though they were busy. So glad I came here to fix a flat tire I had. They even offered for me & my baby to stay in the car while they worked on the tire, this was specially helpful since I am on a boot & crutches! They helped turn my day back around. Thank you!

  Kenny Regan
6 years ago
Nice family ran shop that went above and beyond for me when I needed help. Owner's son was kind enough to give me a ride to my vehicle with flat a couple miles away to pick up my tire and he also gave me a ride back! Happy with my tire purchase and the ride they were willing to help me out with. Sincerely thank you for that. If I lived local I wouldn't hesitate to go to this shop for my tires.

  Lena Mireles
3 years ago
Arrived about 10am on a Monday. I was greeted right away. They were able to patch my tire quickly. Only cost $25. Great customer service. Note - they're closed on Sundays.

  Omar Diaz
3 months ago
Great price, honest people

  Mary Ann Garcia
4 years ago
Very kind individuals. Had to order my tires and they were available the next day. Putting them on was quick and the cost was what they quoted, including taxes, labor etc. Will definitely go back again.

  Brian & Veronica Brzycki
7 months ago
A small family owned tire shop with excellent service and competitive prices.