Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Wadsworth
11 months ago
I needed a passenger lock cover for my 2000bmw 323i wagon. And David took care of it. He beyond what was expected. David went to the bmw dealership to place an order for the part in person. Also took the time to see if they had matching touch up paint that I could purchase. But instead of just notifying me that they had the paint available for me to purchase there, he went the extra nine yards and picked it for me. He also went out of his way to bring the lock cover to my car at a job I was working at to check that it fit. That's customer service you will not find anywhere else. They take care of you at G&M automotive. I'm taking the that employee to lunch 3 times his choice when and where. I'm doing this because he went well beyond what a business should do. I'm have an airport shuttle service and I want my vehicle to look it's best for the client I'm shuttling. And having that lock cover missing just looked embarrassingly terrible. So he went the whole nine yards for me because I was doing a job on strict deadline, I'm doing a nice thing in return times 3 to show my appreciation for making my car presentable for my clients that ride in my car.
Renee Herrera
11 months ago
I got a radiator and a thermostat, I was very happy with their service. Robert takes his time and explain things to you generally cares about you and your vehicle and Dave. Honest and straightforward. I will be going back again. Thank you.
Ranny Day
a year ago
These guys are the best. My car runs absolutely amazing. Timing chain, oil pan and a few other things. My car runs so WELLLLL. They are very reasonable and above all fair.I will definitely take my BMW there again for any more repairs.Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenance
Delia Salas
11 months ago
I have only good experiences with G & M Automotive, their knowledge superseded my expectations. They are honest and extremely helpful in finding a solution for my vehicle. Thank you for all your help.Service: General repairs & maintenanceService: General repairs & maintenance
Dawn Baldock
a year ago
My daughter has been coming to G & M Auto for ever. When I got divorced, I moved in with my daughter. I value her opinion and decided to bring my auto to G & M auto. I am thankful I did.The staff are very helpful and very knowledgable about about your concern. I am thankful, I came to G & M.
Karl Jarrett
2 years ago
Took my car in for a timing chain and head gasket. Staff is friendly and seem to be knowledgeable. Well, my car was a different story. Took almost 3 months (I didn't bug too much because I had a child on the way and I didn't 'need' the car). Get the car back and it feels peppy. Drive the car and check engine light comes on and I go back and get it cleared. Tech tells me that maybe a sensor is going bad, come back if it does. Well, light comes back on and I park the car for a few days. Unrelated maybe related, the radiator goes bad. This time I take it to the dealer and they tell me the wrong hardware and cross threaded fasteners were found on the front clip as well as the timing was advanced. Now I paid over $4000 for this repair and it wasn't done right. So I'm taking it upon myself to do the job right and I am finding wrong and missing hardware, loose bolts or bolts wound down with an impact. Whats a torque wrench?? I will not be going back to get any work done in the future. I am quite disappointed and will not let them touch the car. I dont trust the workmanship of whoever worked on the car. I suspect multiple people and that's why quality is an issue. I guess live and learn.
Lilia Byrnes
a year ago
If your car needs fixing, this is the place to go. I ve had to take my poor little car here a good handful of times and have never had a bad experience! They are always so friendly and want to make sure that they get it done right.
Bruce Pla
3 years ago
Take your car here! A review from an ex mechanic.I'm not one to write reviews, but I'm a strong believer in giving credit when credit is due. Typically I work on my own vehicle because I've found that the service and quality of work from so called "specialist" is usually no where close to the amount of $$ I fork up. Needless to say, I was a little hesitant to take my unique 99 Eurovan camper to G&M when I started to experiencing catastrophic axle failure on way home from Big Bear to Oakland. To make matters worst I already knew that this axle is no longer supported (VW doesn't even have a part number for it!). Knowing this was going to be a monumental task I started to call around to see if I could find someone that even remotely knew what I was talking about. Thankfully G&M came to my rescue! It was clear they knew exactly the dilemma I was in without needing to explain it to them.The quality of service from the moment I they picked up the phone to the moment I left was TOP NOTCH! They went out of their way to make sure I was taken care of during every step of the process. From arranging a rental car, rides, to recommendations, these guys did everything without asking. Oh and did I mention they located a part that would work to get me home and got it their the same day! These guy's crushed it! If I ever move to So-Cal I will definitely be taking my vehicles here! Thanks again G&M team!Service: Transmission
Linda C
5 years ago
Amazing customer service!My New Beetle is now out of warranty, so when I experienced a problem I called G&M as my first stop for repairs. I have been a happy customer for more than 20 years. I trust Robert and the shop employees; they are honest and have fair prices.
Bryan Leslie
5 years ago
When my wife and I moved to Monrovia, we were in search of a trustworthy mechanic to keep our 1981 Mercedes diesel in good working order. Robert and his team have met that need and then some. The whole crew is very conscientious of our repair needs and budget. Joe is a master at tuning our diesel. G & M has made some pretty amazing improvements to our car over the past two years.I would strongly recommend G & M.
Danuta Cloes
8 years ago
I've only had good experiences with the service at G&M. They've been fair and professional. Oftentimes as a female I feel taken advantage of when getting my car fixed. But at G&M they are always fair and take the time to make sure I understand what is wrong with my car and what needs to be done for repairs. I highly recommend their service.
Gordon Gibb
4 years ago
I have taken my VW Jetta to G&M for a number of years. The quality of service is seamless, from the front desk to the technicians in the garage. Their diagnostic findings are shared in "customer-speak" and they clearly explain your options - what needs to be attended now and why and what, if anything could wait and for how long if budget restraints prevent doing the entire job then. Thank you, G&M.
Bob Gollihugh
10 months ago
They found a loose spark plug and now it sure runs smother. I took it in at 9:00 and it was ready at 2:00. Thanks for the friendly service.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Roland Keyes
4 years ago
Bad service, bad advice and shady moves. Google removed my last post because the owner is claiming "they didn't have any service records with my name on it." Look for "Luis Estrada" in your service records. Remember me? I'm the guy with the white Scion TC. First you let Nancy drive around with bad brakes. Every other mechanic checks their customers brakes. Then you advised against fixing a check engine light. Then I brought my car in and my gas cap was replaced with an old one. Windshield wipers also swapped out. My automatic windows stopped rolling down and the whole car started shaking really badly. It was just an oil change guys. What happened? Glad we moved on found better prices and honest people.Highly recommend against this establishment.
Nancy Gutierrez
4 years ago
I can confirm everything Balam said about this place. This place was good at first until they became shady. Robert advised against fixing my check engine light. He said, "it's too expensive and not necessary as long as you do regular maintenance." That couldn't be further from the truth. When I needed to know my car was having a real problem there was no way of knowing because the light was constantly on. That caused the head to be blown. They did some work for $2000 but still didn't fix my car. They wanted $5000 to fix the problem that they pretty much caused. Then Balam (formerly Luis Estrada check your records) brought his car and they caused many problems to his car. Our new mechanic fixed all your mess for half the price. Bottom line is stay away from here.
Roy Walsh
4 years ago
Been using services for over 15 years for some of my cars as old as 35 years. Always had excellent work and advice. Would recommend without any reservations whatsoever. Particularly enjoy talking automotive with Joe.Note: I m owner of Alfa.
Javier Alvarez
4 years ago
My sons car died broke down across the street from the shop. It was on a Saturday and they we closed but I saw David and told him about my situation. David took the car and diagnosed it on Monday when they opened. Turns out it needed a new key and fob and gave me some recommendations on some other work. He ended taking care of me and the shop was in constant communication with me throughout the whole process. This was my first time trying their service and am very pleased
Sharon Thorne-Poch
a year ago
Robert and his crew are great. Second time here and they are always attentive, knowledgeable, and great at trouble shooting. Quality work and pleasure to deal with.Services: Transmission, Transmission repairServices: Transmission, Transmission repair
Jessica Taylor
3 years ago
Will always go back here. Had a flat tire and the owner said their machine was broken. He didn t want me driving on it so he sent out two guys to help me. (Taylor and Noah). Took amazing care of me. Sweetest company ever. Highly recommend.
Kowsigan Majuran
8 years ago
There are only a few people I trust to work on my Porsches, my dad and the folks here at G&M Automotive Import Service! Joe, installed the clutch and during the installation he torqued every bolt in the rear end to factory specs, something the dealer doesn't even do! These guys are beyond talented and they blow my mind in how much attention they spent on detail and on their knowledge in European cars! If you own a German car, they are the people to goto! Now that my baby is fixed, road trip to San Diego!
Elke Major
4 years ago
They are always willing to help and they show me the work they need to do or worn out parts that were removed. They have always come in cheaper then others when I call around and the bill usually is less expensive then what they quoted me. I have recommended this shop to my family and friends numerous times and they have thanked me afterwards.
Sebati Mafate
11 months ago
I've always taken my vehicle to G & M and I've been treated like family, something that has never happened before at any other place.Service: Electrical repairService: Electrical repair
Prince Somorin Osifeso, Snr.
7 years ago
I called to have OEM Bosch spark plugs and coil packs installed in my vehicle but they won't do it. I can only assume that the inability to rip me off from padded parts price is why. But they have the right to refuse service. Though I try to support local business but this is one business that I will not support anymore.
Joan Daniels
7 years ago
Rip off! Spent $5200 for a rebuilt engine. Idiot lights still on and this establishment is unable to diagnose the problem. In the meantime, the car sits because It won't pass a smog inspection. These people won't even answer my calls. If you're looking for integrity, go elsewhere!! These people are scumbags!!!
Grizzy Lu
11 months ago
I love this business they do fast great work. I trust them 100% to preform only work that my cars need.Services: Steering & suspension repair, Auto engine diagnostic, Engine repair, Vehicle Inspection, Wheel alignmentServices: Steering & suspension repair, Auto engine diagnostic, Engine repair, Vehicle Inspection, Wheel alignment
Igos Info
2 years ago
David is professional and he knows how to do business. He helped me out with Honda CRV and provided all the options by his honest opinion based on great experience. Thank you
edrick guerrero
a year ago
One of the more honest places to take your car to be fixed. Please go here, they are great.
Rob Jauregui
10 months ago
G & M is always reliable when it comes to our car.Services: Body & Trim, Engine repair, Vehicle safety inspectionServices: Body & Trim, Engine repair, Vehicle safety inspection
Monika Artimescu
a year ago
They were prompt, knowledgeable, informative and did a very good job!Services: Brakes, Oil changeServices: Brakes, Oil change
James Howard
9 months ago
David was great and very quick turnaround.Service: General repairs & maintenanceService: General repairs & maintenance