Razzari Nissan Parts & Service Center
4 (45)
1675 Auto Center Dr, Merced, CA 95340
(209) 354-2400
razzarinissan.com
Claimed
From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
efrem guajardo
6 years ago
Highly recommend Razzari Nissan. These guys really deal they are very professional and courteous. A great experience, Phillip the sales manager was great. My sales person Erik was great too. Ask for him you'll see what a nice guy he is.
Jess
10 months ago
Sister asked me to take her car in for an oil change. I was told wait should only be an hour to 1:30 was there over 2 hours I had to ask them to pull car to the back because they had service vehicles that came after me. I didn't understand what was the wait no other customers were there after everyone had left. No one came to update the service and no one seemed apologetic for even taking as long as they took. Customer service is horrible wouldnt advice bringing vehicle to this place. Would suggest to drive out for a better service . The arrogance is real here and very condescending response when you question the time and serviceService: Oil change
David aa
2 years ago
Great staff and great managerMy new Titan needed a new battery that they didn't have in stock so the manager took the battery off a new truck from their lot to replace mine.
Laurie Rice
a year ago
My worker was fantastic I just feel the mechanic failed to do his job causing my vehicle to have further damage than it should have I believe when someone brings their vehicle to a service center and you tell him hey my car broke can you tell me what's wrong with it and in the same sentence they tell you well if there's no lights on we could put the machine on it but you're not going to find out what's wrong with it so they discourage you from letting them test five tests later and now my car's 2000 something dollars to fix and all the mechanic had to do with service the battery or tell me hey your battery needs to be serviced so where does The Fault start or what is it in and who has to pay the customer but overall my customer service from Max was wonderful he never disrespected me he listened to me he understood or didn't but he listened and he was very sincere that he understood how I was feeling service was amazing by Max so thank you but I wouldn't take my car there again
Marie Wilson
a year ago
I recommend this center for Nissan vehicle repairs. The Service Manager Jason Roth and the Service Advisor Max Terriberry are informative, courteous, and care that things are done right. I m definitely continuing to bring my vehicle for service there.
dwight sharpe
3 years ago
Service is immediate soon as I arrived. I believe it was Steve. He's the person that always approaches as soon as I pull into his station. Always has a smiling and helps immediately. Knows the job makes commutation easy. I even find the mechanics quite helpful when needed.
Joanna Wunker
7 years ago
Had my car towed to Razzari Nissan over a week ago. They still haven't even looked at my car. I have to call repeatedly, leaving messages before I could even get anyone to call me back to let me know they hadn't even looked at my car yet. However, they now want me to bring them money because they say there isn't any gas in the car for them to run tests. Funny how there was plenty of gas when it was towed in and it's just sat there all this time. I cannot believe the level of incompetency I have experienced. I have requested to have someone in management contact me regarding this last magical disappearance of gas. However, no one has contacted me.
Scott Gibson
6 years ago
my exerperience was very unsatisfying. although eric was cool, dont let these cons lie to you and convince you to purchase anything other than what you're willing to. be a little more informed and research what is in your best interest..because these people will only do what puts money in their pockets and(like a pick-pocket does) thats trying to rip you off. you might purchase a car and think you've got the better end of a one sided deal,but dont be too sure. trust this comment, i'm not the only bad review they've got under their belts. i caught them in a lie when i had to listen a testimonial from a finance manager about burning out a fuel pump after running out of gas. a tactic used to persuade you into purchasing some exteneded warranty razzari offers. well, the clown across the street at ford used the exact same story with another customer not even one hour later. they will lie to your face so imagine how they lie about the deal and the warranties they recommend. Listen, you've seen car sales-people on TV and how they are weasels.. well you're not on television but will see it in real life. Dont believe me? go see for yourself, you wont see any cameras but smile...
Juan Ramos
2 years ago
Great customer service employees were super nice and got my oil change with no problem
Deserri F.
5 years ago
Really sick of this place. There's a rubber gasket under the front end of my car. It keeps coming off. It's been like this since I got the car. I've had it fixed several times. The clerk implied it was my fault. He kept referring to me as darlin.
D K
3 years ago
Destroyed the bottom plastic on my car and when I asked to talk to the manger the manger refused to come outside and talk to me I thought bringing my car to dealer I wouldn t have to deal with this type of service I get better service at a 10 min lube and oil for service this place is a complete joke never again would rather recommend going to Walmart for service than this place
Benito Zamaripa
a year ago
It was good they got right to the point and even gave me a ride home.
Linda Poe
5 years ago
Take all my car's to get service there. Dan the service Mgr goes out of his way to always to make sure everything is done right. Great mgr.
Yvonne Vieira
2 years ago
They really take care of you there, l will always take my car back.
Derpatina S
2 years ago
Very courteous and professional, it was a pleasure doing business with them.
Salvador Millan
a year ago
Great assistance team available here for your vehicles service
Demonitized Boi (Demonitized)
5 years ago
Answered my questions I had on a vechile in the past. Helpped me make the correct decision.
monica murillo
a year ago
I like the place very nice people work there
MR. GONZO
3 years ago
Don't recommend. Mr.Razzari has a mark up on all vehicles. Keep looking..
Jose martinez
3 years ago
The office is very small. Car prices are cheap. But the cars are rentals, they have some scratches and dents.
Wendell Parks
3 years ago
Very good service , ordered parts came on time
Krissi R
3 years ago
Very responsive to an urgent situation. Thank you.
Douglas White
3 years ago
Razzari Nissan provided me with outstanding service.
Alfonse Peterson
a year ago
Easy to do business with.
Danny Corella
4 years ago
Costumer service is great.
Maria Ochoa
3 years ago
Good customer service
Danny Vigil
4 years ago
Very helpful and informative
The Tigress
2 years ago
Nice people.
Dinarosa
4 years ago
Good service