Razzari Auto Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  marcus vasquez
2 weeks ago
worst customer service i guess these workers are busy 24/7 they are un reliable and would never do business there again. I've been waiting 3 moths to get a hold of a manager and there is always some type of run around and never get back to you..

  Richard Valencia
6 years ago
Razzari dodge has been one of the best dealerships I have been to when it comes to costumer service. Before buying my Dodge Challenger, my mother had purchased a Dodge Charger. From the beginning Razzari gave her a more than fair price to win over her business. A week later I returned to trade my vehicle and I can honestly say that they gave me an amazing price on my vehicle. This was easily the most convenient purchase i have made with the fastest process. Special thank you to Larry, Juan-Carlos (JC), Aaron and Anthony for making this buying experience one to remember. I will definitely be recommending them to any family member or friend.

  Brayan Mercado
2 months ago
Went to parches a vehicle but before everything I specifically mentioned my current situation they insisted they were the best and they would get me a car I filled out all paper work they handshak my hand said congratulations and 20 min later they came back saying it wasn't possible very unprofessional very unhelpful and terrible communication

  Edgar Villegas
9 months ago
Nate has the best integrity I have ever dealt with. I came in wanting to sell my vehicle and he was quick to help with what I needed. Not to mention he quickly understood my standing point on why I was selling and he showed me around a really nice gmc which he took me on a test drive in.

  Ari Hicks
a year ago
Received my car within less than 2 1/2 hours with Donte being my auto rep. His customer service is excellent. He was very informative along with Randy. I recently totaled my car which was heartbreaking, but a blessing in disguise! I now have a lower interest rate, and lower car payment!!! Also, the car was 5 years newer! Im so happy and thankful that I chose Rizzari.

  Angela Sanchez
a year ago
Something very unexpected happened this week, one of my car s transmissions went out and put us in the car market unexpectedly. Ivan & Mark at The Razzari Auto Centers were SO informative, kind and worked hard to get me in this car! All bad things end with something good and after 9 years and 3 attempts to get this car I am now driving a fully loaded, brand new Version! I couldn t be more thankful and if anyone one is in the car market make merced razzari be your 1st stop & make sure to ask for Ivan or mark!

  Sabrina Rodriquez
11 months ago
William Ayala Helped me and my husband out so much and was so patient and really worked with us to find the car that was just right and we love it!!! We will definitely come back in the future!!

  Efferus Animus
3 years ago
Not good experience, left work early became i was told over the phone they could get me a car, I went to the dealership with the car I wanted already picked out, after 2 1/2hours of waiting they said I could only get the car by putting a high down payment and high monthly payments but for sure could get the car I wanted with this deal, I said I couldn't afford that deal and left, after thinking it over and being in a tight situation I returned to the dealership a few minutes later eager to make the deal, after waiting another 40 minutes I was told I couldn't get the car I wanted and they would have to find me a car with lower mileage (so its worth more to re sell if repossessed). It was late and they were closing but assured me they would contact me after getting a deal settled with the loan agency the next day, its been two days and I haven't heard anything from them. I highly recommend not wasting your time here and find a dealership that won't keep pulling you along and only willing to satisfy their needs without any concern to yours.

  Ethan Terrel
8 months ago
I am super satisfied with the sale process Nate went above and beyond to make sure we went home with the vehicle of choice my friend wanted from the get go I appreciate everyone here at Razarri will be coming back in the future and highly recommend

  Lindsey Diele
4 years ago
Went last week to Honda and the workers all had terrible customer service. I even went to a couple other places and browsed online which was making me sad and stressed about the whole car buying hassle. Then, I went to Razzari Ford and Matt G. greeted me and my mother with amazing customer service by far. He was knowledgeable, and understanding of what I was looking for and was able to help me with all my questions. Not only that but he made the paper work time go by so fast! He was amazing! I will definitely be recommending him to my family and friends! Thank you, Matt!

  Daniel Schloesser
5 years ago
I came into this dealership nervous to be car shopping for the first time, and feeling apprehensive about the entire buying process. Their sales staff are knowledgeable, kind and comforting. Especially Sam, he broke down the process and helped me understand each piece of the car buying process.I left knowing that I had made an amazing choice and would have a solid car to last me years to come. Thank you Razzari for helping a first time buyer find the perfect car!

  Tami Martin
3 years ago
Eric and Fred have the most integrity out of any salepersons I have ever dealt with. We came in with an expectation on what we wanted for down and monthly payment and were completely OK if that was not going to be possible. Our concerns were heard completely and they conducted themselves professionally and authentically. Highly recommend Razzari, specifically Eric and Fred. We absolutely will buy a 2nd vehicle from them and will tell everyone about the experience as well. TOP NOTCH service!

  victor rodriguez
4 years ago
Just wanted to say thanks to all the staff at Razzari Ford for the great experience I had with my new vehicle purchase. Being super friendly and no pressure is always good when your shopping for a new vehicle. Thanks Courtland for all your help and an awesome deal we got. I would definitely come back and recommend anyone to Razzari Ford.

  Brian Choyce
5 years ago
Just recently had a visit to Razzari Nissan here in Merced,CA and was pleasantly surprised by the great customer service I received. The sales associate Marty made me feel welcome and like a genuine friend and not like he was just trying to sell me something. I also received great service from Mark, who went above and beyond in helping me get approved for the loan for the car. This was by far the most painless car purchase I've ever had and I want to thank the team here at Razzari for setting me up with my 2015 Chrysler 200 Limited! I love it, and I am grateful to have come by and seen you guys!

  Cindy Valle
6 years ago
I highly recommend Shawn Songu! He was extremely helpful. The process was fast, and easy. After shopping around this was the best place to purchase my car. The finance person was friendly and fast and covered everything I needed to know. I got the exact car I wanted which is a huge plus because my credit isn't good! I am extremely satisfied with my experience and will be referring all my friends and family! Thanks Shawn!

  Lucasta Snowball
a year ago
One month ago my wife & I purchased a 2022 Toyota Rav4 which was replacing a Jeep Compass that was totaled a few weeks prior. If I remember correctly we worked with Dante and Brandon. While both were extremely courteous & helpful they have yet to fullfill their after sale commitments. One being asisting my wife in clearing the previous vehicle owner with Toyota from the Toyota app so she could register the car there in her name in order to use the remote connect feature. She never received the promised call for their assistance and ultimately completed this on her own. The second commitment being provided a second vehicle key. Technically our purchase was a used car purchase and they either lost the second key or the vehicle didn't come with one. Regardless again she was told that she'd recieve a call from them in regards to a second vehicle key. It's exactly one month later and STILL NO CALL regarding these comitments. Hence a two star review even though they had specifically requested a five star review.

  Lucy Jaramillo
6 years ago
Very very good place to go! We initially went to trade in our used car and while we waited for the process Erik Ayala came and sat with us and conversated with us great hospitality they got us approved for the vehicle we wanted prior to getting denied at 4 other dealerships due to credit score! With my credit score being so low Eric managed to still get us approved with great APR!! highly recommend this dealership they are about their customers in every way!

  Lisa Lewis
2 years ago
We had the BEST experience with our sales person Dante!! My husband found a rare, new Jeep Wrangler with a Hemi engine. The only dealer that had it was Razzari so we trekked from Pleasanton with a trade in. The service was great and they did everything to expedite the transaction. Dante was so polite and courteous, he was so knowledgeable about the car. We felt like we got a very fair deal for both the new car and the trade in without endless haggling. Best of all - Dante drove us all the way back to Pleasanton during rush hour! Overall a very nice experience in car buying.

  Tom Howe
2 years ago
Avoid their service. I went in with the ODB scan code. (I have 2 pro scanners and knew where the issue was). Service writer told me he couldn't put the code in the ticket. That was so they could charge $180 diagnostic fee so my low pressure fuel sensor replacement install that is $285 ended up $487. My dealer near the Illinois house knows the common issues and would not have pulled this. Heritage in Modesto is not that far a drive and didn't pull these stunts.

  Martha Rodarte
6 years ago
Jose Robles was the best! As a first time buyer I was second guessing myself but he reassured me I was making a good decision. He was attentive and kind not only with me but with my family as well. Not once did I feel pressured. He made my car purchase a lot easier and smoother. Im completely happy with my vehicle choice.I highly recommend Jose Robles Thanks again Jose!

  Joyce Hall
4 years ago
Service was good. I was seen immediately and I appreciated the texts ahead of time reminding me of my appointment. However, the shuttle service needs to be reworked. I waited over an hour and could've walked to work if I had known the wait would be so long.

  Brianda Hernandez
5 years ago
Amazing customer service everyone is so nice, helpful and friendly so glad me and my husband chose Razzari Nissan for our car. Our sales person Brandon was amazing supper patient with us and gave us all the info we needed to make our decision will definetly recommend for everyone to go here, They make you feel just like Family :)

  Kaya Machale
6 years ago
Purchased a Ford Expedition from Mark. There was some issues with the vehicle , thanks to Mark Mendez he took care of what needed to be done. The man is very knowledgeable , hard working . Most of all I value his honesty and leadership. I would do business again with Mark any time!

  Danny
3 years ago
Was able to recover my additional key for my chevy cruze that i was promised back in February. However the manager was not there for scheduled appointment and it involved about an hour and a half of back n forth with the sales people as to why they need to hold up to their word, and multiple phone calls to the higher up, then the higher higher up, which led to a salesperson driving MY PERSONAL car to a different location then where I had parked it without my knowledge or consent. When questioned as to why they moved my car they said it was standard procedure...TO MOVE MY PERSONAL VEHICLE WITHOUT KNOWLEDGE OR CONSENT? Apparently breaking the law is standard procedure around here... As is poor customer service... in the end i got my key (9 months late), also got a headache and a sour taste in my mouth from these "businessmen" WOULD NOT RECOMMEND

  rgreenman
7 years ago
Razzari literally screws up your car when you're not looking just so they can force you to buy a new one. Last time I took my Ford it was slamming the brakes hard after I got it back. Took it to a friend near me, turns out a wire was detached on purpose. Never gonna buy from this place again. I would rate it 0 stars but unfortunately, I can't. Oh, and next time, don't delete the reviews.

  Samantha LaCava
6 years ago
I would highly recommend buying a car from Rizzari. Customer service was awesome!! Barbara was very helpful in helping me find my new car! I like how they are more interested in helping you find the car you want and like, rather than just being more interested in selling a car.

  Johnnie Lia Yang
6 years ago
Worst and slowest workers. Didn't even notify me what was going on with my car. Even worst tear your interior car like there animal and can't even put it back properly without damaging it (including taken it off carefully). Affortunately you will come home with missing bolts because there to lazy to get your car fix and done properly. Took 3 day to diagnose and find what was wrong with my car like really? Yet, they said it'll take a half a day or a day to diagnose it but really they took 3 day. Not just that but 10 hours to install all the interior in the back seats together when clearly my g35 coupe barely has anything. After giving them 3 days and almost 4 i told them to have my car done at 5pm im picking it up no later than that and suddenly they got it on time but with the shittiest work ever. Now the worst part, will charge me 2k plus to just get my driver side motor replace and along changing both my window switcher and fixing my trunk and you can do this in less than $300. Would highly not recommend this place to get your car fix.

  JustDunkIt24
5 years ago
BRANDON REYES at Nissan was awesome! I walked in and he was so nice and was very helpful with my credit application! And we went out to the lot and I picked out the car of my dreams! He s definitely the guy to go to at razzari merced over at Nissan!!

  O. J.
2 years ago
I do recommend the service center they replace my son s mustang stereo. They did a good job!Oil change are good as well! Took a little time to get fixed but a happy ending. Thank you guys!

  Ana Ceja
5 years ago
Great place! After shopping around we were able to find the perfect car for our family.. Jason mad us feel welcomed.. He also helped us through out the process with the help of other staff.. Jason and the staff worked together as one..