Mcauley Motors Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adhir Singh
a month ago
Excellent service department! Took my Black Label Navigator L for 1st time service and was treated better than I had been by any dealership in years! Susie was the best! Had loaner ready and the team went above expectations in all aspects.

  Marilee Muncey
2 days ago
From first to last there is no better dealership in Merced! They truly care about their customers and their well-being. I have never had any reason to have my car serviced anywhere else and never will.

  Brienne Migliazzo
5 months ago
McAuley Motors is the simply best! Their customer service is excellent! Susie and her team go above and beyond in the service department. We are always in great hands with them!

  Linda Demro
4 days ago
Such a great small Ford service company but with a ma and pa feel to it!

  Steve Kearney
5 years ago
After my sunroof randomly exploded on my Subaru I was given 2 choices for warranty work and I'm glad I chose Mcauley Motors, they were quick professional and did an excellent job! I found all the glass had been cleaned up, surfaces around the affected area cleaned and was taken care of promptly. Will look for other work to have done here in the future.

  Rita Lauritson
7 months ago
McAuley Lincoln Motors and their service department offer top notch superior customer service. They always handle themselves in a professional manner, willing to listen and find a solution. Thank you for making it so easy for your customers.If you are looking for a new vehicle I highly recommend McAuley Lincoln Motors. Thank you Susie and the service staff.Rita Lauritson

  Heidi H
7 months ago
I have been taking my Lincoln MKZ Hybrid here for the past 2 years. They are very nice and respectful. Always keeping my car up to date on anything it needs to be done.

  Daniel Flores
2 months ago
Person on the phone was rude and was not helpful at all. She instead asked me to call somewhere else because they are 3 weeks out. If you need immediate assistance dont call this place.

  Irene Parga
9 months ago
McAuley Motors continues to provide exceptional service. Susan Weston and her team are consistent in the quality of vehicle service/maintenance they have always provided and continue to provide. I am confident and trust their recommendations when it comes to any service needs my Ford Escape may ever require. Their shop is always clean, safe, and is always accommodating whether shuttle service is needed, or whether a wait in their waiting area is required. I continue to highly recommend McAuley Motors to family, friends, co-workers and residents of Merced, California. Thank You McAuley Motors.

  Kathleen Shamp
9 months ago
After having complete disastrous service in Fresno and Madera I was able to find McAuley Moters. They were a like a breath of fresh air. Answered the phone, kept updated information on repairs, diagnosed the problem and had parts on hand!!! None of these were available in Fresno!! The drive was worth it and I can't recommend this service department high enough!!!! Thank you Jim.

  Kaaren Morgner
5 months ago
Service is always as promised. Communication is excellent. Always satisfied with outcome of a needed service appointment.

  Shari Prine
9 months ago
They are always straight forward and give us the best option for what needs to be done. They don't put what money they can make first. It's always the customer. I won't go anywhere else. I just wish I would've started going to them sooner for my car service and maintenance.

  Kevin Bernstein
11 months ago
I can't say enough good things about the sales & service team at McAuley Motors. Matt McAuley is amazing in sales. Everybody in service is very friendly, knowledgeable, and professional.I have had Lexus, Land Rover, and Genesis vehicles. McAuley Motors is the best service experience out of all of those brands.I highly recommend McAuley!

  anthony martinez
5 months ago
Great friendly dealership and the Service Dept is TOPS. Honest and never an up sell, service staff and Techs are top notch and professional

  JULIE ALLES
11 months ago
The service department is top notch! Susie is very knowledgeable and does what she says she ll do. We drive an hour to go here over other Lincoln dealers.

  Jean Obad
a year ago
Every time my husband or I take our vehicles to McCauley Motors, the service department exceeds our expectations. The service master will take extra time to try to solve the most minor requests. I highly recommend McCauley Service Department.

  Pat Ferrigno
11 months ago
McAuley Motors is the benchmark by which other dealers should be measured. If I could give Susie a 10, instead of a 5, I would. This is a great team.

  Leslie Rohrback
2 years ago
Dropped my car off for its 30,000 services. Great experience. The staff was friendly and courteous and the car was ready when promised. They communicated regarding an issue and when the car was ready. I would highly recommend this dealership and service department.

  Andrea M
a year ago
Very impressed with the service department. Susie went above and beyond to make sure I understood what was going on with my car, and what needed to be done. Her calm demeanor, wealth of knowledge and professionalism set their service department apart from many others I ve used in the past! Thank you!

  nouthoj
6 years ago
One of the best car shop experience ever! Jose was very helpful. One of the coolest salesman! He was very helpful and made us feel very welcome. We appreciate all that you do. Plus we are absolutely enjoying our new ride! Overall, this place certainly have great pricing and service if you are going to buy a car. Surely recommended!

  Michael Webb
4 years ago
These guys are great! Honest, friendly, helpful, competent and efficient. And willing to negotiate. They made my car buying experience the easiest ever. A bit out of the way for a Sacramento resident but well worth the drive.So far, I don't have any reservations or regrets.I highly recommend these guys if you are looking for a good buy in a new or used car.

  Richard Escola
3 years ago
As usual. Mcauley Motors did a very good job on my MKZ. We were given a good welcome when we brought the car. in for repairing the air conditioner. a time to pick it up and the cost. As it was a replacement. the unit had to be shipped in, and I was notifided when it would arrive and when it would be done. A leek was found in the radiator. so I was advised it would take another day and I would be called when it would be done. It was done right on the estimated hour. and I was well pleased with the entire prosses. Mcauley Motors always give me the best servise that I have ever received. and will recommend them to anyone who asks,Rjchard Escola, Atwater, Ca

  Robert Dylina
a year ago
Susie and the team at McAuley have always treated me and my vehicles very well. I am thankful for their service.

  Crash3013
2 years ago
The best place hands down to have any service done in the STATE of California. My family has been coming here since I was in elementary school. They treat me like family and always have the greatest intentions offering the best experience and service. There is no better place!

  Nathan Delaney
5 years ago
This is the 2nd time the McAuley had the Lincoln vehicle we were looking for in the specs we wanted. They seem to focus on the more high end optioned cars, which is great. I was sick of seeing primarily base models in the Bay Area, so I'm glad we discovered them.I worked with Andy over e-mail and the phone since they are about 200 miles from my location and he was very easy to talk to and work with. Upon making the trip to their dealership he and Matt made the purchase experience quick and painless even with my trade in. All said and done I was in and out in less time than I had expected. These guys have a high standard of customer service and it shows.The vehicle I purchased was a CPO car and I was concerned about a potential recall issue and whether it had been addressed or not. Their technician overheard us talking and came up to take care of it immediately. Andy gave me a great recommendation on a place to stop for lunch on my way home too. If you are in the market for a nice Lincoln, definitely come here even if you have to drive 3 hours to do so, I did and I am glad I did.

  Gail Gilsdorf
7 years ago
The service department at McAuley Motors is excellent. Not only did I get my oil change at a good price, included was a multi point inspection of my Mustang and tire rotation. They also got my recalled air bag installed and paired my new phone to my Microsoft Sync. Suzy and Mark really know how to help their customers any way they can with friendly and courteous customer service. I was really surprised when I received an E-mail that they activated my Siriusxm radio for free for 2 months.

  Ben French
5 years ago
The McAuley Motors service team did a great job repairing our 2007 Ford Focus. I highly recommend them if you're looking to get your car serviced or repaired. Sue the service manager informed me that one of the parts I needed was still under warranty and wouldn't cost me anything. This was great because if I would have gone to a non-Ford related dealer, I would have had to pay for the part. Thanks Sue!

  John Bodo
a year ago
This is the easiest lincoln dealer in California. I tried fancy black label dealers etc and their sales reps are scatterbrained and do nto have time for you. At Mcauley you go there you answer the questions and an actual Mcauley prints you a standard CA contract without much fuss. No one has stock right now. Mcauley is a Great place to order or Buy a Lincoln!!

  Steve Freitas
3 years ago
MCauley Motors has always been professional and taken good care of our fleet of sales and service trucks. Staff keeps us up to date on recalls and current maintenance requirements to keep our vehicles rolling and not stranded.

  Eunice Johnson
3 years ago
I was pleasantly engaged in the entire process of the service department. The appointment was made quickly,a courtesy car was easily available and the driver was courteous,he kept socially distanced and he wore a mask,which gave me respect and consideration. I am happy that my car will be serviced with McAuley. Blue ribbon care,Indeed!Eunice JohnsonTurlock,Ca.