Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Karter Rasmussen
a month ago
I came to get a fuel filter for my truck here, I ve used Napa filters before and the quality is good. However this time I came in to get one and the worker is telling me the only one they have is a Napa Gold for $75. I tell him I wanted a basic Napa as I ve gotten before from them, which is only $30. There s really no big difference. I ask about said $30 filter and the worker is repeatedly insisting that they do not offer a base Napa filter for my truck. It was only when I looked up the part number on the website and showed it to him that he reluctantly said that they have one in stock.
Michael Johnson
11 months ago
Always super knowledgeable staff available to answer your questions. Prices are great, and they always seem to have the part I need. They even had an oil filter for my outboard boat motor
Sheri Watson
a year ago
I just want to say that I came in to the store this afternoon and I needed coolant for my expedition. Eddie went out of his way to find what I needed, even when it was not on the shelf. He was able to provide me with two containers which was amazing, considering my vehicle is just running through it like crazy. Not only that, when he saw me starting to open the hood of my vehicle, he came out and took over. Thank you so much Eddie
Matt Ball
6 months ago
Great selection, knowledgeable staff, and superior customer service
cheryl daniel
a year ago
Out of 4 places they were the only ones to have my battery! And they spent a 1/2 hour putting it in. They also installed my new wiper blades! Very nice guys there. Check this place for you auto needs
Don Temple
9 months ago
Awesome service and polite workers. Took a battery back without a Receipt, and they still honored the warranty and gave me another battery.
Helen Scurzi
2 years ago
This store is convenient to drive to and has a very large accomodating parking lot. Customer service is excellent! Example- Jon,an employee there called other store and asked them to hold item up front for me to come and pick up since this item was out of stock. I highly recommend going to this storelocation since lot is spacious and employees are professional and treat customers with respect and are extremely helpful. Thank you,, Jon!
Travis Hester
2 years ago
Love that the back-counter guys are seasoned car guys because I'm one of those that ask plenty. And I like to test the no question is too stupid theory, because I ask some dumb question. Lol.. some of the best prices. They carry the best brands. Call around to find the cheapest price and take that to them to price match.
Michael Howard
3 years ago
The customer service was phenomenal and straight to the point. The parts clerk/cashier provided information that made my core exchange easy to understand and set my expectations as to when I'll receive my refund. Highly recommend to anyone, novice to veteran mechanics
Joseph Cazzuto
a year ago
I'd give them 5 stars but the customer service is hit or miss. Some of their employees are rude and ignore you. One time I called in a part and I was told it would be ready the next day and they never ordered it so I went elsewhere and saved money. Parts are more expensive but if you get the right employee they might even give you some great advice on the repair you're doing.
Daniel I French
9 months ago
We're a good customer service charlie and there are no his s***
Joe Young
3 years ago
Triple AAA left me hanging. After waiting almost 2 hours on them a gentleman offered me a jump and I was able to drive over to Napa and pick up a new battery. I didn't have all the tools but they let me borrow what I needed. Great customer service.
Bob Aubry
a year ago
Always have what you need at a good price. Staff is very helpful.
William Moseman
2 years ago
I have been going to this store for 20 plus years . Anybody with any knowledge is gone . Do not waste your time with this store . Nice guys just no knowledge or experience .
Tara Woodson
2 years ago
Seems to be the only place that has the parts that I need even though it says Auto and truck it also does hydraulics stuff too for the tractor my husband sends me there all the time if they don't have it they can order it and they'll get it to you the next day thanks guys I appreciate y'all
Karen Mullin
4 years ago
The clerk cost me an extra hour on my trip to town. Went to pick up parts for son in law, grandson went in the store to pay for and pickup the parts he was told the parts weren't there yet come back in the morning. We left and headed to our next stop we were 30 mins away and son in law called and said parts were there. Got back to the store and they said oh we had them but weren't sure about letting you pick them up waited for us to leave and then contacted son in law to see if it was ok for us to pick them up. So we were almost to Oroville in bumper to bumper traffic and had to turn around and go back! Because of traffic we spent an extra hour driving. COULD HAVE CALLED son in law while we were there and saved us time and gas! Very ride and annoying!!
roy daugherty
11 months ago
Well organized very helpful I always leave happy
Countree T
3 years ago
I can seem to find any OEM part I need for any truck I've had I just recently lost a Dodge d100 and I can find parts there for that thing that I couldn't find anywhere else I'll give them five stars
Simple Guy
8 years ago
Service was slow and not helpful. Prices are high. Walked away without buying part I needed. I ordered online from Amazon for a cheaper price.
Cory Dean
3 years ago
Very clean store,and very helpful staff, a lot of products to upgrade your ride, more than other places I thought
Tyler Ann Sands aka Sister Gramps
5 years ago
Nice to have variety of auto parts, you can also special order items, parking lot and friendly and knowledgeable staff.
Kyle Howard
3 years ago
The guys here are absolutely fantastic! Always helpful and quickly answer questions or offer solutions!
Kenny Mitchell
5 years ago
Ok, could have been better. I had to come back because they were out if stick as usual. They are located in a crappy city.
Greg Forest
4 years ago
Amazing service! Super helpful employee 242 went the extra mile with a stubborn corroded battery terminal. THANKS BRO!!
Niles J St. John
4 years ago
I know them well n they always get me the oarts that I need as well as always kind n helpful.
BYRON Johnson
6 years ago
Great group of people that work there. Very willing to help in any way they can.
Tony Lathum
3 years ago
I asked him what brands of oil filters he has. He responded with, "I have cheaper ones if that's what you want." with an attitude.Why don't you change your attitude to a customer.
Myron Gibson
2 years ago
Always have good service but pricing is a little bit high.
Jeff Matson
2 years ago
A great staff ,always the best OEM parts.
Monica Bernal
5 years ago
I went in today not sure of what I needed. Charles came out figured out what I needed, then help me put it in. I really appreciated his help.