Valvoline Instant Oil Change
4.2 (37)
1033 Arnold Dr, Martinez, CA 94553
(925) 229-0200
store.vioc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tareq Marar
3 months ago
Costumer for 3+ years had many issues with them every time I come they have either new employees or new manger and NON was helping even though I still have the receipt for their mistake of leaving skid plate without put back 2 times until it was lost! Now more than 6 months and guess what still waiting for the order to arrive! Honestly this is the worst service I ve experienced and waited all this time in order not to leave a bad review cuz I barely do but they deserve it! It s sucks and disappointing!
Lindsay
10 months ago
Stopped in a little before closing on a whim, first time customer. The guys working here are great. Super kind and I had an oil change in started and finished in about 20min. They had clear pricing before they started and made sure that everything else (fluids and such) were up to par. I felt secure when I drove away. The pricing was pretty standard but the customer service was excellent. Highly recommend for your next oil change.
Thomas O'Toole
3 months ago
This place is terrible. Do not get your vehicle serviced here. They know nothing about cars. You may as well have a neighborhood kid who knows nothing about cars watch a youtube video and do it. You'll have better luck...
Patrick Tyson
a month ago
Always quick, efficient and friendly. I love that I don't even have to get out of my truck.
B W
11 months ago
Edit 5/10/23: Not only do i still get unsolicited emails despite attempting to unsubscribe, I now get unsolicited mailings. What a waste of time and resources. Not cool, Valvoline!I'd been here previously when it was the former business but I couldn't make it to my usual mechanic so I gave this place a try. The service was fine and the staff were friendly so I can't complain about that. My beef is that they take your email address to supposedly send your receipt, but while I have yet to receive the receipt I'm getting a bunch of unsolicited emails that I explicitly did not ask for. Maybe it's petty but that's one of the fastest ways to lose my business. Bye bye, Valvoline.Service: Oil change
G Baker
a year ago
Amazing customer service! Very quick oil change. I spent a few minutes longer than 15 because of my rear taillight needing to be replaced. Price comparable to my mechanic efficiency comparable to none! So great! Thank you Service: Oil changeService: Oil change
Shane Ross
5 months ago
I have a newer BMW and I watched them suck out all the contaminated oil left in the oil filter housing. That's service above and beyond.Service: Oil changeService: Oil change
David McFarland
8 months ago
They're very inconsistent. Due to the high mileage I drive I have to get my oil changed once a month. It seems there's always different people there. And some of these people will not honor veteran discounts. I had one tell me that they no longer do it and then the following month the new crew said that was a lie that they do give veteran discounts
Yanira Lopez
6 months ago
The tech that initially spoke to me was uninterested in my questions, was a bit standofish, a second young man who helped me was really helpful, answered my questions and honored my coupon , when I asked the 1st guy about it he had said they have no coupons with a sour face, I have been a customer at this location for many yrs , before it turned to Valvoline and now with Valvoline, I might try Jiffy Lube next, I didn't like the attitude of 1st guy even though the second kid was nice, 1st impressions are important.
Marco Mazzetta
a year ago
Fast and friendly service got my oil / rear differential fluid changed out. This is probably one of the most convenient locations in the country if you have some errands to run there is Walmart, Home Depot, haircut shop & food in same plaza.
Lee Kaufmann
2 years ago
Valvoline just bought the old Oil Express at this location. Friendly staff but beware of pricing and tactics. I did a synthetic oil change where manufacturer recommended next oil change is every 5k miles. Oil express put this on their sticker. Valvoline put every 3k on their sticker. They said it because they want to ensure it is ahead of need but that feels disengenous. The cost of service is a bit more than oil express as well.Service: Oil change
Joe Dallmann
2 years ago
This is my normal oil change place however they were just taken over by Valvoline. Everyone was so professional and informative. Tijuan the manager had a great personality and you can tell everyone takes pride in their work. Great job all around.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Jennie Faatoafe
4 months ago
Professional, friendly, and fast. Seemed like good place to work, nice teamwork.
Brandon Dugan
2 years ago
I own a 2013 F250 6.7 diesel and brought my own motor raft oil filter. They did a good job in changing the oil and were very knowledgeable of what else I needed to change. Highly recommend them, fast and professional.Service: Oil changeService: Oil change
Svetlana Skripchenko-Chyette
a year ago
I ve been going here for about 6 months, the people are friendly, I am confident they do a good job, lots of transparency in the service costs, not pushy about unnecessary services, quick and good deal if you find coupons.
Robert F. Sanders
8 months ago
Quick and did good work. Good communication from staff. While they do up-sell services, they don't overdo it.
Golden Bird
a year ago
Best oil change experience I ever received!They are great!Service: Oil changeService: Oil change
Rene Guzman
2 years ago
Got an oil change. They left oil all over it looks all messy. I asked them to to check the tire pressure and all of my tires are different And also they did not reset the oil from the dash board they did everything too fast and not well service I do not recommend!
Lilah k
8 months ago
Best place they always do an excellent job. Daniel, Xavier and team were friendly and professional .
Amaro Ruiz
7 months ago
Quick, honest and affordable oil change
Joseph Bourque
4 months ago
Friendly and thorough. I will visit again.
Felix Rodriguez
3 months ago
Very quick and professional
EricG NIS
3 months ago
the folks are awesome
MARITZA Soto Benavides
10 months ago
Excellent and very professional service .
Robot Tom
10 months ago
Good costomer serviceService: Oil changeService: Oil change
JohnJohn71
a year ago
Decent