Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ayana Liggins
2 months ago
The people are great and nice. The parking lot is hard to find but is in a bigger parking lot and charges by the hour for your car to be towed here. Wanted to provide anyone who is having they bought here they are great just don't like paying $85 per hour while the car was here to avoid that big bill payout.
Charles A Howard
a year ago
Had very good service with Cars To Go Towing, Inc., today.I needed my car towed into my driveway because AAA would not do it, after dispatch said they would. I called Cars To Go Towing, Inc., and from the moment I called, the customer service was excellent. I was given a quote, and wanted to go ahead with it. They kept me informed of when my driver would arrive, but then they had to answer a CHP call before me, so I had to wait but they did not forget me and kept me updated. Gino (owner) arrived and did a great job. I highly recommend this company.Thank you to Gino and his wife for taking care of us on a late Saturday afternoon/early evening.Service: Car towing
Edrich Tierra
10 months ago
The team at Cars To Go Towing was not only professional but also approachable and friendly, making the entire process stress-free and, even with the terrible circumstance I found myself in, enjoyable. Their excellent communication demonstrated their commitment to customer satisfaction.I wholeheartedly recommend Cars To Go Towing to anyone in need of reliable towing services. Their exceptional handling and clear communication made me appreciate them while I was working with them. It was an absolute pleasure working with them!Service: Car towing
leandro lazzari
11 months ago
They are the best in town, they are super efficient and also have a good price.Thanks 100% recommended.Services: Special vehicle towing, Long distance haulingServices: Special vehicle towing, Long distance hauling
Maggie Trinh
a year ago
Our U-Haul broke at a terrible time -- right after we had loaded it on a hot day. Gino came at the time the dispatcher told me he would, and calmly got us on the road after jump-starting our (very dead) battery. He explained what he was doing and what to look out for as we continued driving. He also asked us to text him to let him know we got back safely so he wouldn't worry. Luckily we got back in one piece thanks to Gino. Highly recommend! :)Service: Battery
Vince Richardson
a year ago
Update: 9-12-22 Do not use this company for any services. They ripped me off for $100 (Sunday, Sept. 11, 2022) out of pocket for changing a flat tire and putting a spare tire on it. The driver told me that my insurance company did not cover my roadside issue. Geno C. who works with the company told my insurance company that the issue will be resolved be on Monday, Sept. 12, 2022, but they lied to them and me. They admitted on a recorded conversation between Mercury Insurance Customer Representative that they provided the services to me. Geno also stated that he does not know why the driver asked for $85. I also did not receive a receipt for the service rendered. They are about to be investigated. The BBB and Mercury Insurance will get involve now. No matter how long you have been in business, that behavior is unacceptable. The owner (she will not tell me her name) hung up me when I asked for my funds and lied to protect her driver. I could not post this message without selecting a star. In reality, no one should contract business with them anymore when you remained in denial over a wrongdoing by one of your employee's. It starts at the top and trickles down to the bottom. Please do not use them for any services. I do not want any more to experience that matter under any circumstances.Service: Tire change
Justin Linares
a year ago
$677.50 to get my car back being in their lot for 43 hours. Not even 2 full days time, but was charged 3 for some reason. Extortion at its finest, biggest crooks in the industry Tow Trucking. Then again, you re also not dealing with the finest people in the community. They probably need it more than me to be honest.Hope your experience is better than what I encountered. Cheers
Mane Chakarian
2 years ago
This review is specifically for Gino.I had been having issues with my Toyota for a couple days and had been jumpstarting the car every morning. Realizing that it's likely the battery giving me issues, I scheduled an appointment for a battery change. Right before taking my car in, my car wouldn't turn on (again) and, try as I might, I wasn't able to get it jumpstarted. Crestfallen, I called my insurance to get a tow truck. That's when Gino arrived.Gino came out and listened to what had been happening to my car for the past few days. Instead of immediately giving me a tow, he asked if I had a bit of time to try the battery again and see what he could do. I luckily did and was more than eager to learn about my car. He explained his whole process and used his Portable Battery Jump Starter to hook up to the battery. He was able to jumpstart it and then showed me the appropriate voltage it should be registering. He even showed me and explained why my problem was the battery and not the alternator. He went above and beyond to not only solve my battery issue, but listen and educate me on the problem. He gave me space to ask questions and never once judged my lack of car knowledge. I feel so lucky that he came out to help! I was able to drive my car to the mechanic to get the battery replaced. Gino saved the day with his professionalism, patience, and attention to detail.
Halle Barsi
2 years ago
I have never had a positive towing experience until now. Gino and the team were beyond kind to me. They went above and beyond and truly impacted me in the best way. I can t thank them enough for reminding me that there are still really good people in this world.Service: Car towingService: Car towing
Nathan McBee
2 years ago
Gino and his team are extremely professional and kind. They showed up on-time, communicated clearly their prices, and delivered my vehicle flawlessly. Everyone there is amazing, from dispatch to drivers to storage, they tow you with heart and soul. Thank you!!Services: Special vehicle towing, Car towing, Long distance haulingServices: Special vehicle towing, Car towing, Long distance hauling
Marcel Martinez
a year ago
Scammed a client receiving roadside assistance. Did a good job, but never gave the client a receipt and ended up double charging them company then wouldn't take accountability and stated the second charge was a 100 Dollar tip. Beware.
Zuhair Khalid
4 years ago
Thank you Gino for your professionalism. I'm most definitely going to continue to do business with you. I was treated with so much respect. Best towing company out there. 10/10 would recommend.
Sisen
3 years ago
Cars To Go Towing Inc. is a good car towing choice. They always give me various solutions, because my situation is special, they have to send a car twice to pick up and drop off. But still patiently solve my problem.Service: Car towingService: Car towing
Riley
5 months ago
Very respectful and helpful GREAT PRICE AND SERVICE
Xochil Varves
2 years ago
Fast and reliable, Gino's was very friendly and clear what what our options were.I would definitely use him again.Service: Car towingService: Car towing
Timothy Pristupa
a year ago
Nothing but pleasure working with Gino. Highly recommend using this tow company when in need. Awesome rates, and very efficient.
Lori-Ann Andrade
3 years ago
Great family owned business. Took care of our daughter and her car until my husband and I could travel the 3 hours to get to her. Good People
Choclit Cutey
3 years ago
Even though my situation was bad, it was very refreshing to come across someone who let me know there are still nice ppl with warm personalities in this world.
Eli H
a year ago
Gino helped me out big time, provides a great service with a friendly attitude !
T -
4 years ago
Very professional. They helped me out and treated me like FAMILY. I never write reviews but I had to for this one they were SUPER friendly.
Isaac Ismail
a year ago
Got my car towed but the bearded guy is super friendly
Jim Carr
5 months ago
Great service and very very very friendly
Anastasiya Peristaya
10 months ago
They just saved me. Thanks a lot !!! This is more than 5 stars.We stood under a bridge with a broken tire (on the side of the road on the left near the express lane), which was very dangerous. After the call, the tow truck arrived very quickly.