AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  S F
a week ago
I love you AutoZone in Martinez California.... I give you a five star because you guys are so accurate so so sweet and fair and you get the job done every time..

  marco flores
7 months ago
If your ever in a pinch or need hands on help with excellent knowledge Colby is your go to worker. Dude really went above and beyond to help us and find the problem with the car. He did everything he could to find the most affordable way to solve the problem, not just trying to up sell on stuff, but genuinely wanted to help get us running again, not many people like that anymore, glad this Autozone had a worker like that. He saved the day. Thank you Colby you definitely deserve a raise for today man.

  Joseph
8 months ago
Needed a windshield whipper and stopped in this morning. Young man greeted me and helped me find what i needed. Even walked me to it and helped me get right one. Have not had that service in a long time. Great job! Wish I had gotten him name.

  Nicky Perez
6 months ago
Colby was so helpful and knowledgeable. He performed the check engine light diagnostic and thoroughly explained the resultsto me.

  Neftali Ramirez
11 months ago
When I called to inquire about a part, Nick not only provided information about the part being in stock, he pulled the part from the shelf and ensured it was the correct one. This is where Nick went above and beyond. I asked if by chance they delivered (obviously my car was broken down so I couldn t pick it up). Nick offered to drive the part using his own vehicle to my home. Nick is an amazing person and employee at Autozone! I can t say how much I appreciated his help!! Thank you Nick!!!!

  Leigh Shears
a year ago
Here's a awesome story. So Friday night I was driving with my 3 month old son on highway 4 coming from Hercules to Martinez and got a blown out tire right after the port costa exit. I was getting ready to call AAA and some green suv pulled behind me and asked if I needed help and so I told him the situation and he told me he can have it done within 10 min and no need to call AAA and wait forever. HI offered to give him $100 and he refused it and said no thank you and for me to have a blessed day and that if I ever needed anything to come to Autozone on Alhambra Ave and that his Name is Nick. He's a awesome human bring and very kind hearted. I will definitely be going to autozone for all my car needs ...Thank you Nick

  Brandie Marie
3 years ago
Issac and Chad are phenomenal employees. I am new to working in the automotive industry and they have made my transition that much easier. Anytime I call for parts, prices, or questions they are always ontop of it and have my parts to me within 15 minutes. They've been truly a blessing for me personally and the new company I work for. It's an absolute pleasure to be working hand and hand with these men.

  Jo Mercurio
11 months ago
Sales associates knowledgeable and helpful. All are competent , personable. They are also rather attractive people, just saying

  Lucky Charm
4 years ago
Very poor customer service. The worker "Day-Day" was not keen on performing his actual job duties. I understand it can be a long day, as I work as well, but suck it up. Your store closes at 9pm, be sure to remember not to stop working before the store closes.

  Michael Glaub
a year ago
Nick, at the Martinez Autozone, was very friendly, knowledgeable and helpful. The gang there makes one feel comfortable when helping with something that (maybe) I should know how to do. Thank you.

  Luis Do
3 years ago
I've been here a couple of times and in both occasion I received great customer service. Today my truck stall in the middle of the road, right before the entrance to the AutoZone parking lot (due to a faulty battery) as soon as I enter the store and explained my problem, Joseph, from AutoZone, offered to help me push my truck into the parking lot to replace my battery in a safe place; he even let me borrow the tools I needed. Thank you so much guys!!

  Melissa M
2 years ago
I came over here on 4/17/2021 at 4pm after my check engine light suddenly came on and after a very unsuccessful, and eye rolling experience at Meineke. As soon as I came in, this fantastic woman, who was amazing at muti-tasking, asked what I needed and promptly handed me the code scanning device. She explained to me how to use it and said she would print out a code definition report for me. Sounded easy and it certainly was. I went back inside, the amazing woman, once again juggling three customers (and a business on the phone), printed out my code scan report. She told me how to fix the issue and I was on my way. Customer service at its finest and honestly, I only wish I lived in the area so I could give my business to this particular store.I wish I had gotten your name, but you know who you are. I want to say, Thank you!!Meineke, you could seriously learn a thing or two because I will NEVER be a customer of yours.

  Timothy Enke
2 years ago
Everyone I have meet at this location has been helpful and friendly! Glad to have them so close to home. Life saving products at a reasonable price!

  Steven Allen
2 years ago
My name is Carl Johnson!I had a awesome experience Yesterday at Autozone on alhambra in Martinez.I visited there at this location several times getting honest and professional help from a few Associate's there.Especially one Particular Employee name ( Shane ): He have taken the time to extend his hand and time in researching the parts I needed and his experience in cars an car parts", also sharing his experiences with other customers in resolving Particular problems an needs of what the customer wants although you may have other co-workers that are not experience nor knowledgeable about cars or takeing the time and patience in customer service.( Shane ): is your go guide in locating parts and experience. Also his personal conversations interlectually with customers to whitch I've experienced and how he treats everyone no matter what ethnicity you are is also a key to his morals and values, treating you like a human being makeing you comfortable. not just a paying customer... I think all employees there should Follow the roll that ( Shane ): leads as to leadership. ( Shane ): is very down to earth person".I will be revisiting this location again now and in the future and in hoping that I will get the same experience as I've received with ( Shane ): and in talking with him again.

  Scott Siegel
3 years ago
Went here for a battery replacement. Not only were they super friendly, but they even spent time to help me replace the batter in my own car. Highly recommend this store just because of the workers.

  Kimmy
11 months ago
These people really do care and they will help you out and I will go out to the parking lot and craps help you install it....they are very sweet

  Darlene Green Green
2 years ago
It's getting pretty bad there in Pacheco..there's one guy named Chad there....alot of the customers don't like him cuz he is an #$+@&-"$@#&...I know alot of people have quit going there because he is an +$&-/#$@!?&$ to the customers....REALLY!?

  Marilyn Brouette
4 years ago
Manager Rob Combs not only sold me a brake light, but put it in for me and would not take a tip! Want to know why Autozone in Martinez is the best....fabulous customer service!

  David West
a year ago
Love this place, always so helpful, Karen went well beyond and above (she needs a raise).

  Ben S
2 years ago
Well stocked. To me the vagrants who live around this store don't own cars. Lucky for Autozone. I bought a low beam front headlamp.

  Maclovio Millan
4 years ago
I went in and asked if someone could help me check my oil and i explained to them that my oil light was flickering then stoped.he just explained to me how and then i left bec i didnt believe that was good customer service.there was also four guys not doing anything at the time.wont shop there ever

  Jon Tranum
4 years ago
My mother and i went this location to get a head light fixed the replaced both head light bulbs i am grateful for the service the provide thank you very much for your help .

  Jeff Roubal
3 years ago
I was in and out quickly - back in the car less than 5 minutes. The staff were very helpful. Everything I needed was in stock.

  Rochelle Wilson
a year ago
Got everything to do my oil change plus air filter for a great price.

  BitchPuhLEASE Miramontes
3 years ago
They sold me the wrong p part so I have to drive back yet again. it would probably do better if they had monkeys working behind the register.

  Stella Ballard
a year ago
They didn't finish what they started and it cost me $150 dollars else where to get it fixed

  Isaul Cabrera
a year ago
Very helpful staff very friendly please support local businesses. Thank You

  Al Boyce
2 years ago
Needed a new battery in her car and they installed it for free and where very curtious and polite.

  Stan Rousseau
4 years ago
Saved me a few hundred bucks by testing my starter thanks Joey just a low battery you are all the best

  RECCA JOHNS
4 years ago
ROB & JOESPH are .... AMAZING!!!! My Chrysler needed its headlight changed and they really came through Thanks guys