Toscano RV Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dennis Anderson
4 months ago
2022 Lance 1575. I am struggling with my rating. On one hand, it should be a 1, and on the other hand a 5. Average rating is a 3. After giving some thought to this and wanting to be fair, I am going with a 5. David and John treated me great; first with the initial sale over the internet and phone, and then arriving to pick up the trailer and completing the paperwork. All was the same as agreed upon via text, phone and internet. So why consider a 1 rating? Communication. I live two hours away and had a very tight schedule due to upcoming surgery. The night before picking up the trailer, David informed me the prep department was not informed to prep the trailer. How could have this happened, especially David knowing of my tight schedule? Next, there was knowledge at Lance Factory of a Trailer Disconnect switch issue from the previous owner under warranty. I feel the dealership should have known about this issue, because the previous owner must have informed the dealership of this issue along with other issue involving the trailer. I'm assuming this latter comment. Nonetheless, communication. Dissemination of this issue, Trailer Disconnect switch, would have caused less problems for me getting this corrected. Luckly, I had factory warranty even though this trailer was one year old. "The trailer was never used by the previous owner." So why a 5 rating? This 2022 Lance 1575 trailer's first owner had issues with Lance Factory that lead to returning the trailer back to the dealership and settling whatever issues needed to be done to please the previous owner. Probably, all parties involved were glad once the issues were resolved. Somehow the Trailer Disconnect issue wasn't passed along and prepping the trailer for delivery took a back seat. This purchase involved a special scenario and I feel a low review rating would not be fair. Just make sure you communicate and follow up on all transactions such as prepping your trailer.

  Kenton Roberts
a month ago
Very competitive pricing and a hassle free buying experience. They were completely above board in everything and their service folks (shout out to Oscar) are very knowledgeable and helpful. I can easily recommend Toscano for buying your RV.

  Dick Darst
2 months ago
We had an electrical issue with our trailer on the way to the southern Cal desert while going south on I 5. Found Toscano TVCenter with google search in Los Banos. Pulled into their center, greated by the friendly receptionist who immediately beckoned service manager Bobby Sousa who described the options available. Following my decision, Booby assigned tech Vicente who within an hour had us back on the road at a very reasonable repair cost. All RV centers should be so easy and responsive!!!

  Robert Lathrop
11 months ago
We purchased our Rockwood 2706WS in April 2023 from them and overall had a very good experience. I definitely didn't get that "car salesman" vibe, like I did from another dealer. Dealing with Toscano was smooth, they were not pushy, and they seemed sincere about trying to accommodate our needs. Even though it was a bit of a drive from where we are, it was worth it. I'd definitely deal with them again and will recommend to friends and family. Thanks to Henry and the entire team.

  Jorge Roman
6 years ago
When shopping for our future Airstream we visited a few different dealerships and or visited countless websites. But after visiting Toscano RV Center we decided to make the move and purchase our very own Airstream. Jesse was our sales guy on both visits, he was great overall. He never made us feel like he was trying to sell us a trailer but better yet, he made us feel that we had our very own (appointed by Airstream) education tour guide. Its was great!!! We are very happy with our purchase and had a great experience from the day one. Not only was Jesse great the person who conducted the walk around and the person who educated me on how to use the trailer breaking device was great and very friendly. I highly recommend you visit Toscano!

  Tad Horiuchi
10 months ago
We stopped by Toscano RV Center on our way home from a camping trip with our little hybrid trailer curious about what a little larger trailer would look like for our family of 6. Henry Jr patiently showed us a few that for well but we were just looking. We texted back and forth for a few days before we found the one that we wanted and he was able to give us a generous trade in offer for our existing camper. We picked up our new EVO 2400BHL on Wednesday and took it out on its maiden voyage that Friday! Thank you for an easy transaction! We love our new trailer!

  anthony martinez
2 years ago
Ordered a new Coachman Spirit and our salesman Cleveland and the entire staff were EXCELLENT. Shopped everywhere for a travel trailer and experienced stress and pressure at so many other dealerships in our Central Valley. Found Toscanos in Los Banos, to be incredibly fair with our trade in value and the pricing and attention to the perfect new travel trailer. Showed us so many options both new and used. They are a great dealership, and made the entire experience exciting and relaxing. No pressure and worked not just to make a sale, but to gain a long time customer, considering always, our budget and our wants. A great place to buy. John in Finance was outstanding, patient, knowledgeable and explains everything. Never a pressure sale of anything else. Thank you Cleveland and John for an easy going, excellent experience in shopping, ordering, purchasing and delivery of our new Coachman Spirit.

  Alex Wang
2 years ago
I received my Lance 1985 today. It's really a relax experience to deal with the one you can trust, efficiency and comfortable. Thank you for your help, John. Highly recommend.

  Masa Karahashi
3 years ago
The service team at Toscano are awesome. I brought my Airstream there a couple of times to get some maintenance done. They are prompt in getting the work done, keeps me updated on the work, and are very patient with all the questions I ask. If you need your trailer or RV serviced, I can highly recommend Toscano RV Center.

  Kristi Orth
4 months ago
Updated Review:Took our Fifth Wheel in for warranty work and Bobby and his team did an AMAZING job working with us and the manufacturer. He kept us in the loop with the whole process and updated us frequently. Great customer service from everyone involved. Highly recommend for service and purchase needs.We purchased our Durango 326RLT from Toscano RV and had a wonderful experience! Everyone from the sales staff, finance, parts and service departments were all very friendly and helpful. We had been looking at RV's for many months and visited close to two dozen dealers. Toscano RV was by far the best. While it's about 2.5 hours away from us, we'll go back to Toscano for any future needs and we highly recommend.

  Jacqueline Davis
a year ago
Excellent! Great selection, friendly and professional service. They walk you through everything, which was especially important being newbies to the rv world. John, Gilbert and the rest of the crew were just great.

  Bret Murray
9 months ago
Had a great experience here. We stopped in as we were have a problem with the kitchen faucet. They didn t have the specific part I needed, but found a workaround which enabled us to keep moving on. I don t recall the name of the fellow that assisted us, but he was super nice and very helpful. Thank you!!

  Barry Hanson
a year ago
Amazing customer service! We were broke down with brake/bearing issue. When the auto repair facility told me the cost to repair I looked up the closest Airstream dealer and spoke with Eric at Toscano RV. We spent the night in their lot and the next morning they had us in the shop and we were back on the road after lunch for 1/2 the price we were quoted at the auto repair facility. Thank you Eric an the team at Toscano.

  J Barrett
5 years ago
Great experience in buying a KZ 315rkd 5th wheel.. 4hr drive to Los Banos and worried about a high pressure sales tactic all the way there. To my relief David my sales person John in finance and Oscar in orientation Mike in parts were all friendly and professional.. I can recommend Toscano RV .

  Tony Gomez
5 months ago
Great service, I went in on a Sunday and they helped me with exactly what I needed.

  Ed & Sue Harvey
11 months ago
We had a problem with one of our lug nuts the day before a camping trip. We called Toscano s and Bobby said to bring it down and they would get us a couple replacements. We took the lug nut to them and they gave us 10 new ones as the replacements were a little different. Bobby even called after we got home to make sure they worked.

  Tom W.
2 years ago
After searching inventory in multiple states and talking to a TON of sales folks, I finally connected with Cleve at Toscano RV. Luckily they had the exact Geo Pro trailer I was on the hunt for. Cleve put a lot of work into helping me lock down my trailer and meet my needs. Once I arrived, the staff at Toscano helped me get everything configured with my vehicle and on the road quickly. I highly recommend considering Toscano for a new purchase or service. I had an excellent customer experience and am really happy with my purchase.

  eric gutierrez
4 years ago
What a fantastic experience my wife and I had here. John made a deal happen that I didn't even think could. They were able to pick up my trade in and get me into a brand new Lance without any negative equity. I'm still floored by this, and the walk through with Pablo was awesome. This man literally took his time with the walk through and made sure I understood things. He even taught me a safety issue that I over looked. I mean, the man made me practice while watching just to make sure . I highly recommend this dealership

  Steve Gunn
4 years ago
I brought my 5 month old Lance truck camper into Toscano for a warranty issue I was having with the propane heating of the hot water tank. Even though I didn t buy our camper from Toscano the service department bent over backwards to assist me. From that statement you can see my surprise; I was expecting it to take weeks. I was expecting there to be a hassle with my needing to pick up and drop off after hours. Having owned different campers over the years, this is what I have become accustomed from every other dealership.But not from Toscano. Not only did they address my factory warranty issue they fixed other issues we were having that would not necessarily been covered. And to my surprise I wasn t placed at the end of the queue just because we didn t purchase our camper from them (something experienced at other dealerships) . I can honestly say that they have earned my respect and all my future business. I would not hesitate to recommend them to my friends and family.

  James Carbajal
3 years ago
We had such an enjoyable experience at Toscano RV, Dave Miller was our salesmen but everyone seemed friendly. No pressure at all, he was not in a hurry and answered all our questions. We purchased a Rockwood Tent Trailer cash and got no pushback for not financing. Toscano RV is truly a reputable and trustworthy place, you can just feel it driving onto the property. Thank you Dave for taking care of us and making us feel important

  Marlena G. (redlion29)
6 years ago
Jesse , John, Tracy -- and everyone else we interacted with -- were so straight forward, fully answered every question, and anticipated needs we didn't even realize we had. Both my husband and I are methodical in things we do (checklists, questions, multiple lookovers) and never did they become impatient. We're super happy with our buying experience, and the value. Thanks guys!We'll update if/ when we have experience with the service crew.

  marcos escobar
10 months ago
Could not be happier with our purchase. Great staff, price and customer service. Would highly recommend.

  Betty Brown
4 years ago
You are the Best!!! I bought from the wrong dealer and Bobby and Pablo has made me one very happy camper.I highly recommend their service. They keep their word and back it up with the best service I could have ever hoped for.I will come to them always and maybe someday I can make a purchase though them to, I'm sure it would be great.

  Tim Jordan
a year ago
A+ Experience! I ve been burned plenty of times at RV dealerships. Other dealership have failed miserably at Pre delivery inspections (PDI), well that was not the case here. Everything was executed flawlessly. They were well prepared! Great experience. Thought I knew it all about RV s but RV walkthrough staff taught me something new. Thanks All!

  William Eldridge
5 years ago
The drive from Merced is well worth it. The staff is friendly, and they go out of the way to help you.I've had all my basic services outside engine and transmission done at Toscano. Their work is superb. When you ask for specific work it gets done the right way.Prices are reasonable and fair.I have a 41 ' Diesel pusher and there technicians are knowledgeable and experienced.

  Kathryn Wharton
7 years ago
We are so happy with the service we received from the salesman John to the RV delivery person. A power cord was missing and our wonderful salesman John brought it to us the same day the trailer was delivered. Toscano really knows how to treat its customers and we will be the first to recommend Toscano to friends and family for future RV needs. Thank you again for the wonderful service!

  Janice
4 years ago
Excellent service. Added jacks to our rv and we LOVE them! Also Toscano did several other repairs for us and we are very happy with their communication and service. They even checked into a few issues for us. Wonder service and thorough...VERY VERY HAPPY

  Lauri Hart
8 months ago
Great sales staff, even if you're still looking & working on what you really need, they're very helpful.

  Deb Stumpf
3 years ago
Please go and see Cleve G at Toscano RV in Los Banos. He was the best salesman in the purchase of our 2017 Outdoors RV Blackstone trailer. He answered all of our questions, responded quickly with questions we had and sharpened his pencil to give us a fabulous deal. We drove 8.5 hours to pick it up and it was ready to go. Thank you so much Cleve, we love our trailer and for the quick sale with no haggling!

  keren colsten
3 years ago
We bought a used RV at Toscano and the sales staff was responsive and fair. They did a great job of detailing the RV before we took it home. We're excited to get on the road. Thanks, Cleve.