X Ray Auto (Santa Monica Auto Center under new management)

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jen C
a year ago
By far the best service in town. I originally brought my Porsche to the dealership to get serviced and they quoted me over double what I paid for the same service at the Santa Monica auto center. The owners treated me so kindly and professionally from start to finish and explained exactly what I needed and had it done same day. When I left there they told me to come back anytime for anything I needed and that I was considered part of their family. I'm usually very hesitant to go to any body shop besides the original dealership I purchased my car from, but in this case Im so happy I did. I highly recommend and wouldn't take my car anywhere else!Services: General repairs & maintenance, Brakes

  Sidonie Smith
2 years ago
What a pleasure to work with honest mechanics. I have had my cars serviced by Eduardo and his team for years. Always honest, giving thorough repair service and great customer service. Use them. You won't regret it

  Rachel Karr
2 years ago
I didn t actually use their services but as I was driving to my car specialist, my engine became extremely unhappy and started smoking. I pulled in here, the guy insisted I quit trying to drive and call a tow then let me sit for an hour and wait in his lot. So kind :)

  Marcella Graham
4 years ago
I can not say enough good things about John. He saved me so much money and stress by being an expert in the industry, and advising me when I was in a horrible situation. I was involved in a hit in run and had no record of the vehicle who hit my car. If it wasn't for him the tow yard would have tried to steal my car and tell my insurance it was totaled. He advised me to get the car towed to his shop so he can take a look at it and started working on it immediately. My car seriously looks like a brand new car now! I can not recommend him enough. Not only is he a great mechanic, but he is a real genuine guy who has your best interest. Thanks John for everything!!

  John Zwiers
11 years ago
I've been going to these guys for 20 years. John and Eduardo are the only mechanics that have worked on my 1990 BMW 325i. I go for an oil service and checkup every 6 months so that they can check the car for upcoming problems. They are honest, reliable and a good value. I highly recommend them for auto service.

  Ryan S.
7 years ago
Have taken a number of my cars here over the years, a '06 Mercedes E500, a '08 Porsche Cayman S, '09 BMW 325i, '10 Porsche Cayenne Turbo and so far they've been able to fix everything I've thrown at them. Eduardo is my go to and he's incredibly resourceful. Even when my SBC Hydraulic Brake Unit failed on my out of warranty E500, he had a new one installed by MB Santa Monica (WI Simonson). I have had the do everything from rear diff. fluid changes, motor mount replacement, trans flushes, emissions equipment issues, everything. I bring in my own parts occasionally, and they take care of it all.Keep in mind for someone with sometimes 'fancy' taste in auto's, this place can look pretty run down. The paint is flaking off, the office is generally in a state of mess, and my cars get dusty if left for just one evening. But the work is good, and Eduardo is trustworthy.

  The Eye Playlists
2 years ago
Had a moderate repair done done to the a/c on a german car. Eduardo showed me every single piece of the car he replaced and the broken parts that were there before. Highly recommended.Services: Air & cabin filter replacement, General repairs & maintenance, A/C installation & repairServices: Air & cabin filter replacement, General repairs & maintenance, A/C installation & repair

  Don Clifford
7 years ago
Wow $120 for a Mobil 1 synthetic oil change in a 4L Camry!!! That's literally $70 higher than 4 other places I called locally before and after them!! Clearly I don't think I'd ever go here for repairs haha...that's a joke

  Soraiya Music
5 years ago
Excellent car service, excellent customer service, reasonable prices, and Eduardo helped me spread out the repairs - doing the urgent ones first and the rest later. An honest and hardworking mechanic.

  john kapos
4 years ago
I had a problem with my mbz and I took it some places to diagnose it and they said the repairs would cost 1100$ john checked my car and the problem was a 22$ relay and charged me 1 hour labor total 163$ amazing honesty the best guys I hv ever met . Recommend with 5 stars

  Marcus Richards
a year ago
Minutes after I pick up the car from the shop, the check engine light comes on. Every time I brake the engine kicks and shakes the car. I'm forced to go back the next day so they can look at it, only to find tubing in the engine that was left disconnected by one of their mechanics. Won't be coming back here.Service: Auto engine tuningService: Auto engine tuning

  Hattie Grundy
7 years ago
Totally disappointed I went in to Santa Monica auto center in 2016 to get my headlights changed also the tint redone on my rear right window also I asked him to repair the pocked on my seat the entire work was poorly and. fell apart within one month I called and asked to have the work redone and they keep making excuses and haven't redone the work as of now I am totally dissatisfied I wouldn't recommend this shop to anyone

  eric jackson
a year ago
I love these guys. They are reliable, experienced and very honest.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  Gonzalo Mendoza
a year ago
Good prices and very friendly and honest

  EV Bro
4 years ago
Very good service ! John very thorough and helpful.

  Poke Hunter
7 years ago
Big time scammers. Stay AWAY from this place.

  glenn brunhard
3 years ago
Very professional with high quality standards.

  Jay Skade
5 years ago
Awful. Keeps telling me different prices.

  Laura Harrington
6 years ago
Very thorough, very prompt service.

  Taziwa Chanaiwa
a year ago
Great service!

  Ryan Mills
7 years ago
Best car service ever