Westside Mercedes

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melina Sarian
a month ago
Luis, the mechanic there has always been extremely helpful, quick, and thorough when I have brought any of my or my family's vehicles there. He always has great customer service and does a great job explaining everything step by step. I have asked him so many times to explain something to me and he does with grace and patience. Anytime he has fixed or serviced my car I have not had any issues! I love them and him so much!

  Adam G Rohloff
9 years ago
I've been taking my cars to Ken and his crew for years and have always been a happy customer. The work is done quickly and the cost is very reasonable (far cheaper than a dealer!). On several occasions I was worried that I needed major repairs (i.e. expensive) but it turned out that it was just a minor issue. It's nice to be able to take a car in for service or repair and not have to worry that you're going to get ripped off.

  Steven Goodrich
5 years ago
I had a great experience here! I called ahead and they let me know their availability. They went out of their way to be helpful and explain every detail of what they would do to test what was wrong with my car. They went above and beyond their duty to minimize costs while ensuring my car would be back on the road ASAP. Couldn't not have been more impressed by their honesty and good business practices. Took great care of my car. Will definitely go back.

  Kevin Ready
6 years ago
My late grandfather purchased a Morgan in California and had it sent to Westside Mercedes to have some cosmetic restoration work done. He passed away before he got to see it finished, and we had the car sent back to Ohio. Now that we would like to sell the car, Westside Mercedes seems to have not kept any records about what all they had done on the car. After saying they would contact the paint shop they used, that they adamantly refused to give us the contact info of, they never reached back out to us to give us the information. I did not attempt to get the information from them just once, I spent time on the phone talking with the owner 3 separate times over 2 months and got absolutely nowhere.I worked in a restoration shop for a while, the quality of the work that was done was great but Westside Mercedes has practically voided the value of all of the work done by them by not giving us any information as to what was done.

  Luis Gerardo Zelaya
6 years ago
Great, excellent and very professional service. Ken is the owner and he's a really good person with a good sense of humor. I don't even understand why people would waste their time posting negative comments about this crew at Westside. Would definitely take my car to them any time i need something. No doubts...

  Tamara Maurer
6 years ago
This is the only place I will take my vehicle to. I've always been happy with the work they have done. Ken is very trustworthy and knowledgeable and always takes the time to explain different things to me. Thank you Westside Mercedes :)

  Mark Sangerloo
4 years ago
I retired from a career in finance where my expertise was evaluating the Board and Senior management of public, or about to go public, companies. I coined the quote;"Trust consists of only 2 components: integrity and competence. I cannot trust someone who has integrity, but is incompetent, just as I cannot trust someone who is compentent, but has no integrity."You can trust Ken.

  nathan leland
8 years ago
Ken, Jenna and the whole staff have always been accommodating and helpful. Having a mid-60's Alfa, the car has quirks and needs, Westside has always done a great job of diagnosing and fixing the problem at a reasonable rate. Highly recommended.

  Leon Bransford
5 years ago
Ken at Westside mercedes provided an excellent service to my car. He was fast, efficient and reasonably priced. I will recommend his shop to all my friends

  D
13 years ago
Bring my mercedes benz S550 for service. When I pick up the car the service light still on and the tech or ken don't know how to reset the service light and we end up to go to dealer to reset service light but that is not all, the next day my engine oil light comes on and found out they didn't put enough oil.

  google user
8 years ago
DON'T GO TO THIS PLACE. they will over charge you. they won't fix your car the right way. i was wondering how this place makes money , since i don't see too much work going on. i found out the hard way. i got ripped off.

  Anthony Quinn
6 years ago
This place is the best of the best. The staff is amazing and very accommodating. If you are looking for excellent service with competitive prices, look no further. I highly recommend to anyone.

  Duh Stig
4 years ago
Ken Amazing guy ! You can tell he s been doing this for 20+ Nice to find an honest mechanic shop in LA

  Brad Schy
8 years ago
Known Ken for years and he is fabulous. Would always go to him when Im not under warranty

  Archie Wong
3 years ago
Trustworthy and honest. Good prices too! Won't just replace unnecessary parts.

  Dream Builders
3 years ago
Couldn't fix my suspension leak