The Mechanic Franklin Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Seoyeong Bae
a month ago
Be careful when you bring your car here. They ll steal your money.I went to the dealership to fix my ac under warranty and they gave me a list of things I need to do for my car. (transmission fluids, engine injector, coolant, cabin filter, and engine oil filter.I know the dealership overcharges and tells you things you don t need to do so they can make money. So I brought my car here to get a second opinion. I called them saying hey, I need to change the transmission fluids, coolant and clean the engine injector. Can you give me an estimate of how much it will cost? The guy said I can t give you an estimate on the phone. Bring your car and we ll have the mechanic take a look at it. Then we can tell you how much it will cost. Don t worry. We ll tell you how much it is before we do anything. So I came in and brought my car.I told them to just look at those three things because I can change both filters by myself. It s super easy to do at home. They asked me for the list I got from the dealership so they can have that as a reference.After two hours later, they called me saying that my car is ready. When I got there, the guy was asking me for $200?!?!?! They also changed both of the filters when I told them I don t need it? What happened to telling me don t worry. We ll let you know the price before we do anything. Do you guys just fix people s car without telling your customers anything and expect them to pay?When I confronted him about why they changed the filters without telling me, he said oh, it was on the list you gave me. It s ridiculous. Don t get scammed like me and go somewhere else. There s tons of auto shops in la.

  Lynette Holmes
5 months ago
Best auto care shop in Los Angeles! Honest, professional, knowledgeable. Thank you Franklin Auto.

  Sarah Mitchell
2 years ago
My car started making a terrible noise. I called first thing in the morning and he (the owner?) said I could bring it right in. Ended up needing a new ac compressor. Had my car back in less than 24 hours, running beautifully. Price was exactly as quoted (and included tax in the quote.) Great experience, glad to have found my local auto shop in LA!

  Paige Wales
2 years ago
Got a nail in my tire, and the guys at Franklin Auto Center were extremely quick and efficient! Had my tire plugged in less then 5 minutes, and was nice enough to put air in all tires. Fair pricing too! Defiantly will be a returning customer!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Deidre Quick
4 years ago
I took my car in to get the rear brake pads and a headlight bulb replaced. They did a good job at a fair price and had it done quickly, within a few hours. A couple weeks later, my car started making a weird noise. I wasn't sure if it was a bad bearing or what. I took it back to these guys and as it turns out, I had picked up a bolt in one of my tires. They plugged the hole and charged me a fair price. Good, honest work.

  Jessica Cross
3 years ago
A gallon of paint broke open all over the inside of my car while moving and I needed my car cleaned & back to normal in 2 days. It was a huge mess, that many would not have taken on. Franklin Auto center gave me my car back in mint condition In record time. I Highly recommend their services.

  Grayson Bagwell
3 years ago
Broke down on the side of the road and walked my motorcycle into the shop. The owner came out and helped me, made sure my spark plugs were working and gave me some gas. Very cool place.

  Andres Domit
2 years ago
I went with a small hit on my car and a fallen muffler. And the man that was there was very unfriendly didn t even offer to help out and didn t know where I could go fix my car problem. This shop says complete auto repair on the outside. Well, that s a lie.

  Dale Jackson
4 years ago
Armen was quick to smog my car, and very friendly. Pleasure to deal with him. Fastest smog check I have ever had. Definite thumbs up!!!

  Pablo Pablo
2 years ago
Love this mechanic shop. Just did my air conditioner Compressor and recharge my air conditioner Also they noticed that my battery was not taking a full charge would definitely recommend this shopServices: Auto battery maintenance, Air conditioningServices: Auto battery maintenance, Air conditioning

  Zelig
6 years ago
Guy was nice but did an awful detail job, I had to bring it back and he still didn t fully detail the car...and after all that he wanted a tip - don t waste your time and money on this place like I did

  Jordan Jahnke
3 years ago
Came in to get some help with my wiper fluid spray system. Was helped right away and very fair price and friendly.

  haroot pashayan
8 years ago
lived on the street where this is located for over 10 years, and I've always had great service, from patching a tire from a nail to replacing bent suspension arms etc

  Karim Rivera
11 years ago
Very Dishonest....said they cleaned my carb but never touched it.....

  Arsen Nordanyan
4 years ago
Prompt service for all your common car maintenance needs

  Mark McGee (A Big Dog House)
a year ago
Incredible customer service at this location.Service: Auto maintenanceService: Auto maintenance

  Helena Melikian
2 years ago
In and out in the jiffy. Fast, convenient, productive, friendly.

  Ashley Martinez
3 years ago
fair prices & great customer service

  Logan Garber
6 years ago
Best mechanic in the Hollywood area hands down.

  Giuliano Argenti
2 years ago
Good job

  Cesar Salvador
a year ago
Never answered my call

  Narciso Vizuet
3 years ago
Very good serviceMuy buen servicio