S & R Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  E L
7 years ago
Worst place I've been to. I take my pick up truck to get the brake rotors and brake pads changed at noon and tells me that it will be ready by 4pm.(keep in mind I took all the parts all he needs to do is the labor). Javier the mechanic calls me at 4pm and tells me that he barely started working on my truck( which is the time he said he will be done by) then he tells me that it will also need the wheel bearings replaced so I go purchase them and take them to him by 5pm. Then I ask him that by what time will it really be ready he said maybe by 7pm if not by tomorrow at NOON (12PM). That is the longest time frame I've heard any Mechanic takes for that kind of job. Since the beginning when I took my pickup I also asked him if he could check a leak that i had on my truck to see where it was coming from and he said sure. So the next day when I went to pickup truck about 12pm I asked him if he had checked or solved the leaking issue and he said he forgot about that. So then he goes under my truck and in less than a minute tells me is a seal and he'll charge me $60 to replace with the seal included. So there's MORE time wasted so I tell him well I need that done because it's my daily driver and can't be having a leakage for a long period of time. So he calls me 5 Hours later and tells me that truck was ready. I told him I wasn't around so we agreed that I could pick up my truck next day in the morning. So next day comes I pickup truck according to him there is no more leakage. Later on when I arrive to work and park my truck I notice smoke coming out underneath come to find out the leakage that was SUPPOSED TO be fixed is now TWICE as much as before. I call him right away and he tells me that when he bought the seal the auto parts place had like 5 different seals in other words he guessed he would install the right one which came to find out it was not the correct one. He tells me that he will replaced it again for free but yet he asked me to go buy the seal from the dealer and he'll replace it... I went to go buy the seal at 8am next morning and took the truck to him by 8:30am with seal ready just to do the labor. This is a morning with slight rain and now tells me that he can't start the job because it's sprinkling so now I'm here over an hour hoping for rain to go away to see if he feels like working. But guess what since I paid him already he's not even bothering to get the job done or even started. Worst customer service and definitely no professionalism at ALL.Totally will NEVER COME BACK AGAIN AND I DO NOT RECOMMEND THIS PLACE TO ANYONE.. IT'S TRUE MAYBE CHEAP PRICES BUT LIKE PEOPLE SAY YOU PAY FOR WHAT YOU GET. SO CHEAP UNPROFESSIONAL SERVICE

  Yoma Saul
8 years ago
This is the worst place to take your car. I took my car twice and they still didn't know what is wrong with my car. The first time i took it to this place they said it was a sensor but my car was the same and the second time they told me it was my motor mounts but i knew that was not the issue. At the end they told me that they don't know why it keeps turning off. So people please be advise DO NOT GO TO THIS AUTO REPAIR.

  Jimmy Hernandez
10 years ago
GREAT ELECTRICIAN HIS NAME IS TO�O NO ONE ELSE KNEW HOW TO FIX THE PROBLEM ON MY 4 RUNNER AND HE FIGURED IT OUT

  Naty Leon
2 years ago
Great service...just go early to get service

  Stay Liifted
8 years ago
Best Spot in East LA,best prices. HONEST work ask for to�o the electric

  TheLivingsteam
6 years ago
Every time I take my vehicle they fix it right.

  Francisco Maldonado
6 years ago
Small place but good mechanics

  Joaquin Carranza
7 years ago
Honest people and cheap prices..

  Felipe Carrillo
4 years ago
Great service

  Dux Contreras
3 years ago
Professional and experience

  Monica Velasco
5 years ago
good place, friendly staff. With a lot of knowledge, very good Service.buen lugar ,personal cordial . con mucho conocimiento ,muy buen Servicio.