Network Auto Body

3.8 (103)

  3917 S Broadway, Los Angeles, CA 90037
  (323) 232-8800
  networkautobody.com
  Claimed

Auto body shop Auto bodywork mechanic Auto dent removal service Auto repair shop Auto restoration service Car detailing service Car repair and maintenance service Towing service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  dumoris preuitt
5 months ago
My car was involved in an accident in April 29,2023 . The person that struck me has AAA Auto Insurance.I was sent to one of the bday shops that AAA auto Insurance recommend. The Company is named Crash Champions located on Ctenchaw and I believe 42nd street.I took my car to Crash Champions in mid May of 2023 . They kept my car. for over 3 to 4 months and did an the repair work was horrible and unprofessional . Crash Champions did not straighten out my frame , nor repaired my car correctly at all.I then had to pull my car out of that ship and was recommended to Network Auto Body shop . They're working on repairing my car back to factory standard . They are a friendly ans a professional company and I thank God for all the work that they're doing. Thank you in advance Mr. Preuitt

  Norma Frank (No)
6 months ago
The staff is super friendly and knowledgeable, My car looks like new again, and Erik communicated with me the entire process. They even wait for me to pick up my car after closing time.

  Diego Lopez
8 months ago
LOOK AT THESE REVIEWS THIS PLACE IS CRIMINAL. It s simple you ll wait way longer than you need to and they will not repair your vehicle correctly you ll be left with permanent damage. And the costumer service is a uneducated trucker atmosphere. Good luck finding someone who can understand and communicate the simple phrase. What s the update on my vehicle you ve had it for over a month NETWORK AUTO: uhmmm sorry I don t understand? TAKE IT ANYWHERE ELSE!!!!!!!

  Fanay Mosley
3 years ago
Erik and Ernie were awesome. They kept me informed of the status of my car as well as the process in regards to my auto insurance. Network Body Shop did an excellent job on my car, it looks brand new. When picking up my car everything went smoothly. The front office was professional and friendly and handled everything quickly.Service: Body & TrimService: Body & Trim

  Juan Bonillas
2 months ago
Dj entertainment on hacienda vallyeo

  Laura Hardy
3 years ago
The staff were extremely knowledgeable, personable, and very helpful. They kept me informed of the progress of the work on my vehicle every step of the way. They kept me updated as additional items were identified and interacted with the insurance company directly on my behalf. The customer service providers was exceptional!

  Alonso COLIN
3 years ago
They do a decent job except that they really need to get it right when it comes to planning. I took my Sportage for a not so big damage in the rear bumper and surrounding area. They said two weeks but they took almost two months. And, on the financial side, they kept sending revisions to the original estimate, really annoying and risky. Terrible. They definitely need to retrain management or change them. The negative impact on the customer is huge. I would definitely not take my car there again, absolutely would not refer them to anyone.

  Red Rose
5 years ago
Great service! I had an excellent experience. Joel the guy that handle my car repairs was excellent. He kept me posted with what was going on with my car. The car was done before the time they have told me. This was a great shop very responsible staff. I am glad I went with the best. Very happy with the final results. It looks like if a have a brand new car. Thank you Joel you are the best!

  Woojin Lee
5 years ago
wish i could give 0 star. Do not bring your car here if you want quick and reliable service.what I disliked.1. I brought my car in for service at 11/6. They said it will take 8~10 business days. I ended up getting my car today on 11/28. They said it was due to the additional charge they had to collect from the insurance. Insurance sent out e-check on 11/23 and sent confirmation. Nonetheless, they held on to the car for 5 more days.2. Now the car is back, it has the warning light on for tire pressure. Before bringing the car in, there was nothing wrong with tire, as I had only got the tire checked and rotated just several weeks ago. They could have at least given me a notice about it and ask me if i wanted to get it checked at. They apparently don't give much care about the quality of service as I would expect after paying thousands of dollars to them.

  Midz A
a year ago
Not deserving of any star. This auto shop is a scammer you will be scammed of your money at first estimation is doable but by the time you get your car the price is tripled and take note they will also steal from you. Tools that were supposed to be in your car all gone. The worst service we ever had.I would DEFINITELY not recommend this auto shop Service: Body & Trim

  TJ Jones
2 years ago
My car was just shy of being totaled but they fixed it and I sent my car across the country to my mom that needed a car on the east coast. She got the car and it s still making weird noises and the alignment is completely off and the car needs a lot more work done to it. I ve been trying to contact this place to figure out a solution but they may have screwed it all up

  Jean-Pierre Vanhoegaerden
3 years ago
The resulting bodywork they did on my 2019 KIA SUV was amazing! I know my car wasn t old but the damaged parts of the body were real so when I went to pick it up I thought they gave me a new car!! It was a really well done job!

  Sarah Campbell
4 years ago
I had a lot of insurance communication issue when I got my car fixed recently, but the team at Network was understanding of my situation and extremely helpful. Shout out to Maria, she is a godsend people! Will definitely come back for car issues in the future.

  Timothy Wan
6 years ago
I would give this place negative stars. They are crooks and totally take advantage of people. My Toyota was hit by a guy who ran a red light. Insurance found the guy who hit me to be 100% at fault. Toyota of Hollywood suggested I take my car to Network Auto Body. Network Auto Body took advantage of my situation and they urged me to sign repair paperwork before the insurance adjuster came. I was stupid enough to sign and authorized (I own my stupidity, but I live in LA and I was desperate to have my car back!). In the end insurance refused to pay for the full bill because they said Network over priced it, and Network refused to release my car until the bill was paid in full. I ended up having to pay $3000.00 out of pocket for an accident that was 0% my fault. Obviously I made the mistake of listening to Network, but it proved they are not trust worthy. Once the car was released my GPS wasn't working because the CD was stolen. Network refused to take responsibility (of course; absolutely no way it could be their fault right?), but they were the only ones who had the car. Super sketchy place. Don't waste your time with them.

  joseph gonzalez
7 years ago
This place uses your car for what who knows mean while your thinking its being repaired. They damage your car and have no shame in denying it! Would never recommend anyone to bring their car here! I totally regret it I only came here because my dealership recommended me here but never again!!!!!They're full of it when you walk in its all nice talk after all they do is give you the run around....

  Mary Olson
4 years ago
Network Auto Body did a really great job. It was done in a timely manner and they kept me informed of status. They guarantee their work which is a benefit.Maria was terrific, answering all my questions and keeping me informed.

  Marcus Terry
3 years ago
So disappointed with this Auto Body. All I need was some simple blemishes removed from my car. They had my brand new 2020 Infiniti for 3 weeks and I still have blemishes all over my car. I don t believe that they even changed out my sunroof it does not look brand new. I WANT MY DEDUCTIBLE BACK 1,000 wasted.

  Heriberto Sanchez Chavez
3 years ago
Awesome Quality Services Provided by Network Auto. Really do care about their customers and make sure you are satisfied. Would recommend to anyone looking for a place to get the top of the line auto body work done.

  mayra hernandez
3 years ago
Excellent service and amazing Job those are things hard to find together on the same place. My car looks like new again. I'm really impressed. Thanks Anthony and Erick great customer service Service: PaintingService: Painting

  Raquel Monges
4 years ago
Network Auto Body was recommended by my Auto Dealer. They took good care of my new car that was in a fender bender.Any parts that were replaced,were ordered new! I was satisfied.

  Marisa Heyer
8 years ago
I must admit I am one of the most difficult customers to work with. When a brand new vehicle is involved in an accident you can imagine how concerned one could potentially be. Network auto body and their team has addressed all of my concerns throughout the process, and is dealing with multiple insurance companies involved as well (a lot of work and people to keep up to date).Thank you ANTHONY for being patient with me through everything, JC for going through what work is to be done on my car, and THOMAS for being my Infiniti representative! I am so happy to be doing business with Network auto body!

  Tay_Tay
3 years ago
These guys are very punctual when it comes to their job, constant updates and going above and beyond to make sure I was satisfied. It wasn't my first time but I got more work done the second time getting some repairs but I definitely was not disappointed.Service: Body & TrimService: Body & Trim

  Curtis Daniels
5 years ago
Everyone was cordial professional and efficient. I have used Network on 3 different occasions and I would like to give a special shout-out to JC and M o r i. I've gone so far as to refer family members and Friends alike and everyone has been quite satisfied with their Network experience

  Dj Miranda
5 years ago
I had a good experience with this guys they are the best. Big thanks to Joel for helping me out he got me in and out..he even helped me out with discount..i was worried about my truck not going to be color match but it came out perfect thanks to network auto body..highly recomend them!

  Salvador Hernandez
2 years ago
They do great work but make sure you speak with Richard,he is the boss and he is great.had angel as my contact and almost 2 months later they are barely touching it.

  Amy Stevens
5 years ago
Having an accident is traumatic enough, so being able to rely on an auto body shop that works with you is a blessing. Everyone here is nice, and my car looked fantastic after it was repaired.

  Vanessa Wheeler
7 years ago
the most CRIMINAL OPERATION I've ever heard of. Insurance company requests an estimate due to an accident. Then decides they don't have enough money to cover any damages. Network Auto Body never once mentioned $100 per day lot fees and is demanding $3,000 just to return the car with no repairs done. The owner and his employees are criminals

  Andrea Cruz
7 years ago
Horrible customer service ! I've been waiting a whole month for my car. And they keep promising it will be done following week, and always lie and tell me it's not ready.. (mind you it only had a tiny dent) I am very irritated because I need my car for work.

  WillowDean Hilliard
3 years ago
Very professional,business operation my car was well taken care of very pleased with the outcome! got it back problem solved and my car clean and shiny thanks to allServices: Painting, Body & TrimServices: Painting, Body & Trim

  R. Low
4 years ago
Is what u expect out of a business professionalism, quality, and format to keep clintele interested in what their receiving. Thank you Anthony and Eric for keeping me updated on all the doings while my car was there.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday Closed
Sunday Closed

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