Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Arastouzadeh
3 months ago
Kevin did a great job taking care of a coolant issue on my 1997 Mercedes C230 and gave me a very fair price. The problem was fixed immediately and I was able to pick up my car the following day after dropping it off at MBZ West. Thank you for the excellent service!
James Dorsett
5 months ago
Kevin is great!! Knowledgeable, friendly, and honest. He has always performed beyond my expectations... he's the GOAT.
George Powell
8 months ago
This is the best place to bring your car. Honest, caring and hard working is what you will receive. I highly recommend this establishment to anyone. I brought my moms vehicle here and left feeling relieved. The owner is amazing and great person. I wish you all the best!!
Cynthia
4 years ago
Ive been going to kevin for years. He is honest, knowledgeable and all repairs are done right the first time. I sent friends there over the year's, and they were very impressed with his skills and knowledge, and above all honesty. My girlfriend had taken her vehicle several places and had electrical issues, he repaired them at a lower cost than what was quoted elsewhere. I've met his family and they are all good people, this is the place to go.
james gregory
4 years ago
Kevin is the best automotive technician in the west coast. Been coming here ever since I actually started appreciating my car. Kevin keeps my Mercedes in tip top shape all year around and is completely honest at all times. Please keep giving this man business he truly does deserve it.
dev isemeyer
10 months ago
MBZ came recommended.Kevin was great to deal with.
Shergail Moore
3 years ago
Kevin is a great business owner! Knowledgeable and very nice! The myth that auto shops try to take advantage of women when they go alone is busted with MBZ. He did not try to upsell me on extras or charge an arm and a leg. MBZ is great, I will return and highly recommend! I'm new to California from St. Louis so MBZ has a new customer for all my GL450 needs! Thanks MBZ and the tech that did my oil change! ALSO they are practicing all safety precautions due to COVID-19, Kevin even offered me hand sanitizer as I was leaving!!! 5 STARS!
randy williams
4 years ago
I called on Wednesday, 7/31/19, and explained to receptionist the work that I needed done on my car (replaced busted hose). She said, I'll let you speak to Kevin. I was put on hold forever and no one came on the line. I finally hung up and called back and reminded her that that I was hold previously. . The receptionist again said, I'll get Kevin for you. She came back and said that Kevin was on a test drive. She took my name and number, type of car, repairs needed, etc. and said that Kevin would call me back when he returned from the test drive. Today is Monday, I still have not received a call back. (I guess he is still on the test drive). SMH. So much for customer service!
vali merchant
6 years ago
I installed a new battery in my 2008 smartfortwo car & had problems starting it, called Kevin and he walked me thru and Bingo it started.Prior to that I had called Penske in West Covina about 4 times and no one picked up my call.Kevin saved me a bundle and I highly recommend him, he is honest and great customer service.
K Love
7 years ago
If you don't want some arbitrary diagnosis or parts just thrown on your car then definitely BRING IT HERE! Kevin is thorough in his work along with his explanation of repairs. His wife gives friendly and professional service (which is so rare). Glad I found this spot. My Benz has its new doctor.
Anj G
4 years ago
Kevin is very knowledgeable on Mercedes Benz and will never give you an unreasonable quote. He is very honest and will go up and beyond to assist you. I trust them and have been going to them since 2017.
Tish Simmons
6 years ago
I went here because of the previous positive reviews and had the best experience ever! Took my car in today because something from the under carriage was hanging down. Kevin fixed it, then showed me what was wrong and how to fix it if it happend again and he refused to charge me for his time. Give this guy your business.
Liana Chaouli
6 years ago
Thank you MBZ West and Kevin for all the fantastic very personalized services you offer and truely deliver on. You have been taking care of all my Mercedes' ( 5 in the past 12 years) and I will always bring all my cars to you no matter what the issue, body work, tires, wheels, inspection, all of it! You and you team have my highest respect and gratitude the level of service and costumer care you provide. Thank you! Thank you! Thank you!
Amir Fatemi
4 years ago
Kevin is the BEST!!! Don't waist time with the rest. Professional, knowledgeable, and courteous.
Orlando Fenderson
2 years ago
Honestly one of the best independent MBZ repair services shops is Southern California...
Michael Julius
5 years ago
He quoted $750.00 But when I asked the repair hrs...he started mumbling. I found a certified Mercedes Benz mechanic. $270.00.
Michael Lewis
a year ago
Fast, and very friendly. I would try them
Matt Stallman
4 years ago
The guys are great and the work is too!
Steve Zweig
a year ago
Best shop in town!!
Marco Guerrero
2 years ago
Great service and great people
Judy Aronson
4 years ago
Best service anywhere!
Ms.Treecey Treecey
4 years ago
Nasty customer service.
Andrew Bobb
3 years ago
Friendly service
Moshe Ben-Shahar
4 years ago
Professional, effective