KarTek Automotive - West LA

4.2 (54)

  11480 Gateway Blvd, Los Angeles, CA 90064
  (310) 477-7475
  Claimed

Brake shop Auto repair shop Car repair and maintenance service Mechanic Muffler shop Oil change service Powder coating service Tire shop Transmission shop Wheel alignment service Wheel store

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christian Dodge
3 years ago
Kartek is the best custom exhaust shop in all of LA. They do EXCELLENT quality work, with high attention to detail. If you re looking for solid work Eddy is the best guy around. I ve been using him and this shop for 20 years. Quality keeps me coming back with all my cars/trucks. Highly recommend. See photos of the work they did and judge yourself.

  Damon Kronsberg
6 months ago
Eddie, John and the crew at Kartek rebuilt my engine and transmission on my rare 1962 Jeep FJ-3 fleet van back in 2010ish. I have continued to bring it in for regular maintenance since then. THEY ARE HONEST, COMPETENT AND STAND BY THEIR WORK! THEY ARE ALSO VERY FAIR ON PRICING. But most of all, they are TRUSTWORTHY.Services: Transmission, Exhaust, Auto engine diagnostic, Brakes, Oil changeServices: Transmission, Exhaust, Auto engine diagnostic, Brakes, Oil change

  alex ruiz
7 months ago
I had a very small issue on one of my cars I took it to Kartek and that's where I met Eddie and John the best customer service in the world kept me informed In every single stage of the repair on my car ...I highly recommend this place to anyone that is looking for any type of service on their car

  Deborah Zitomer
a year ago
Honestly, if I was able to give 10 stars, I would. Visiting our son in CA from New Jersey. Borrow his car to go up to LA and car problems on the freeway. F-ck. Quickly look up the nearest muffler/exhaust shop and detoured to KarTek. I mean, we were stuck, big time.And these guys saved the day.Told us they could have it fixed in an hour, price was so fair and honest. We walked around a bit, got pho nearby, went back, and it was good as new.IF YOU LIVE IN LA GO HERE!!!! Even if it s a little bit of a trip. They are good as gold. Kind of one of those moments where it s like people are good after all.Thank you KarTek. We wish you lots of success in your business, you 100 percent deserve it.

  Angel Rodriguez
a year ago
10/10 experience. Eddie, John, and the guys at KarTek saved the day and saved me so much time and hassle. They were so helpful with finding the best solutions for my truck, prices are reasonable and the best part is that I could trust them. Thanks again guys!

  Robert B
a year ago
Great work by Eddy, John and the rest of the team at Kartek. They added a trailer hitch to my old Ford Escape at a great price. Excellent customer service. I wouldn't hesitate to use them again.

  Moriah Davis
10 months ago
From Barbye Davis- Moriah is my daughter. I have to give this shop a shout out! They were amazing. We traveled all the way from Kansas City. We had trouble with our van leaking Antifreeze. We needed to get our van fixed so we could finish helping our daughter move her stuff into her apartment and then to drive back to Kanasa City. They fixed our issue and were very reasonably priced. Very trustworthy!

  Mana Flores
4 years ago
Please stay away! I had the absolute worst experience. I went in for an oil change after purchasing it on Groupon. After about 1 hour, they told me I needed to replace my rotors and brake pads. Then, I needed to replace a few more things apparently. In all, they said I needed $1400 worth of services. I repeatedly said no. 45 minutes later (not sure why an oil change needs this long?), my car simply wouldn't turn on. When I confronted them about it, they said it was because of the "issues" I came in with. The owner was absolutely disrespectful when I asked for more information, going as far as interrupting me and saying "are you done?" after I asked him to lower his voice multiple times. I'm now going to need to get my car serviced, and spend way more than the 49 bucks I spent on Groupon. PLEASE STAY AWAY! They are a HUGE scam, incredibly disrespectful, and not worth the "savings."

  Christopher Lawliss
6 years ago
Everyone at KarTek was super awesome. Got my brae rotors and pads replaced along with some other work. Everyone is so nice and explains things very clearly even though i don't know much about cars. I will definitely be coming back when i need anything else done.

  Elektra Grant
6 years ago
Kartek was recommended by the original owner of my 1996 car. Eddie and his team have kept the car running well since I purchased it in 2011. I can rely on Eddie to give me a straight answer when I have car problems, to quote a reasonable price for repairs, and to offer affordable options when appropriate.

  Paula Fitch
5 years ago
I always took my Rav4 to the Santa Monica Toyota dealer for service. When I needed a new catalytic converter, the service rep understood that I could not afford to pay their costs. He referred me to KarTek and I've been VERY pleased with the service and costs. The owner, Eddie, is more than fair. When I had subsequent issues, he had me bring the car in and he made time to check things out and provide additional service again at a very fair cost. It's great to have a repair shop that you can trust!

  Christian Cones
4 years ago
SCAMMY! Stay far away. Went in with a Groupon for new brake pads and they upsold me on new rotors. Was told they wouldnt install the brake pads unless I purchased the rotors.Gave them the green light as I know little about cars. Waited 4 hours. Got my car back and my it was making a terrible metal shredding metal noise every time I braked. Literally iron scraping iron.Had to take the car BACK to the shop the next day. They fixed the mistake but with no apology or compensation whatsoever.Called my dad on the way back and he told me he replaced the rotors that they upsold me on the year prior and that those last for between 30,000-70,000 miles. It takes quite a while to wear those down for someone who doesnt drive a lot.I contacted the manager (Peter) about it and all he did was cover up the mechanic s dirty business and give me bs excuses, reiterating that I needed them. Checked my car paperwork and dad was right. New rotors 12,000 miles ago. Don t make an expensive mistake like I did. Stay far away.

  JACK E FLEMING
5 years ago
These folks have been my mechanics for 20+ years. Saved me thousands. My transmission started slipping a while back. Took my 1989 Jeep to Two "Transmission" Shops close to work. Both represented that I needed a "NEW TRANSMISSION" in writing. $2,400-$2,600 Went to Eddie and John (Kartek). They did a diagnosis, and replaced two sensors. $100, complete out the door. 5 years later, still no "Transmission problems. These guys are fair, honest, and truly talented professionals. I have nearly 300,000 miles on my 1989 Jeep. I give them all the credit for keeping it on the road.

  Andy Bobchalk
a year ago
Eddie has been running a successful business for many years. They have done exhaust work and engine work on both of my vehicles. I don t trust anybody except these guys to work on my vehicle. Services: Exhaust, Oil changeServices: Exhaust, Oil change

  alberto vega
5 years ago
Kartek is not a Profesional company and they do not stand by there work.We had a transmission rebuilt by Carlos Humberto Lopez, the transmission had worst problems after it was rebuilt by them. We notifying Kartek of the issues with the transmission. They took back the transmission for repairs the second time but again it was worst off. We were fed up with their excuses, we took the transmission to a different place to double check their work. We got a report from the new place saying Karkek tried cutting corners and most of the parts weren't rebuilt. We will no longer do business with them anymore. We ask for the money back for the "work" that was done. Carlos promises to pay back the money it has been 2 months and he has not paid back the money. I have gone multiple time to the business to talk Carlos and found multiple customers of Kartek crying or complaining about the work done by Kartek. Beware of all these fake comments.

  Connie Yang
5 years ago
I bought a Groupon and tried to use it for the past three days, but each time I have called and talked to the staff, they have been nothing but rude. They would constantly tell me to come the next day. On the third day, I brought my car in, and they said that they cannot help me since everyone was going on their lunch break. They didn't even tell me to come back in an hour or so. I asked when I can come back, and they said 1.5 hours later. So I left, and then I called 1.5 hours later and the guy who handles the Groupons said he isn't in the office. He spoke to me rudely for all the three days that I have contacted him, and he said, again, to come the next day. I was fed up and said that maybe I should get a refund, and he got angry and started yelling at me, "Fine fine fine! Yeah okay yeah you do that I'm fine with that!" So I hung up the phone. Now I am trying to get in touch with Groupon customer service so I can get a refund. I know that the Groupon is a killer deal (which is why I bought it) but I suggest that you spend a little more money and go someplace else. I highly do not recommend this place unless you want bad customer service and the staff yelling at you and constantly turning you down.

  Gunnar Kohl
5 years ago
John and his crew are great. I'm always wary of trying out a new mechanic, but these guys are trustworthy and competent. They were the only people in WLA who could deal with my broken transfer case.

  Mike Dow
6 years ago
They did not give me the 35 point inspection form that was included in my oil change.. So I called them- they said they would fax it that night or the next morning... nothing.. so I called again and the mechanic at the shop COMPLETELY blew me off and said no one could help me. The previous guy I talked to turned off his phone and would not receive messages. Now I had to pay to get this inspection done... reporting this to Groupon as they said the inspection was included in the voucher.. very upsetting.

  Vein Care Medical Center
4 years ago
Stopped in today and was not greeted warmly. Despite not making an appt w/ my Groupon, he could have been kinder. There is a right and wrong way to tell a customer about your company's policies; and, he certainly did it the WONG WAY! Cancelled my Groupon immediately and going to another local mechanic.

  Tim Joo
2 years ago
They fixed an exhaust leak on a short notice. It's been holding up well after a month. Quality job and reasonable price done same-day.Service: ExhaustService: Exhaust

  Emily Pennington
6 years ago
I have now been here twice, at the recommendation of another mechanic, and they are the BEST. Really honest, fast turnaround, and affordable. I feel safe taking my RAV4 here for repairs, and they really are a full service one stop shop!

  Iakov Zaryadnov
5 years ago
The worst service ever. I got a Groupon for oil change tried to made an appointment three days the guy all times changed time and lied.Last try I was waiting for him 30mins after his lunch he was just keeping saying that coming but 30mins after I left.Nobody else could help me there.. everybody was waiting for the guy..I don t recommend the body shop for everybody!

  Ivan M
4 years ago
Hands down my favorite local go-to spot! Super friendly, they know whats up. They keep it real and their work is phenomenal. Fast!! And my car sounds amazing

  Goldie Hamilton
4 months ago
Charging my daughter for too much money for work they did not do

  Alex Katiraie
3 years ago
They are the best muffler mechanics in Southern California. I strongly recommend them. You will be very happy

  Johnny CrackCream
4 years ago
funny... despite seeing all this negativity and "groupon" bs... been coming here for almost TWELVE years and not only have NEVER had a bad experience my needs are always met!! people should take a look at themselves before casting so much hate!!

  Gratitude Attracts Blessings - Sam
4 years ago
Does not stand behind their work. Had to go to another shop to finish a simple muffler issue that wasn't fixed right. I wouldn't go back.

  dillon mortensen
3 years ago
Was able to drive up and get my exhaust fixed same day at a great price. Definitely recommend!

  Jake Weldon
6 years ago
Kartek has always been my go to place to take my vehicle. They are very honest and offer great prices for their services.

  stellarosa91
3 years ago
Great place for servicing your car at affordable prices..they fix what needs fixing, and dont stuff that doesn't...been coming here fir over 12 years now.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-3 PM
Sunday Closed

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