Hollywood Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  tetchan
a month ago
Mr. Choi is the best. Very trustworthy and honest. No scare tactics out to get your money by up selling. This business is owned and operated by an honest, competent owner who cares about your safety and finances. Highly recommended.

  Martin Weiss
6 months ago
Charlie was very helpful. I thought my transmission was going to be destroyed. Charlie fixed it in 10 min and didn t charge me because it was so quick. I ll definitely be back and give return business.Service: TransmissionService: Transmission

  Aaron Hinish
a year ago
Called Hollywood Transmission to see if they could run the codes on my car. Charlie said to come by later that afternoon. When I arrived he attended to me immediately, running the codes confirming what other mechanics had said. Cleared the codes and took a thorough 30 minute test drive of which the issue no longer occurred. Had an honest conversation during the ride and when complete, he refused payment for his valuable time. We'll see if clearing the codes solves the issue. Business owner to business owner, the customer service was worth a review.Service: Transmission

  TL Goodman
10 months ago
Wow. I can t say enough good things about this business. Very nice and very honest. Looked at my car and ran codes and didn t even charge as my car issue was something different. I would definitely recommend!Service: TransmissionService: Transmission

  Ash Donnelly
a year ago
My beater of a car has been giving transmission troubles after replacing the whole CVT six months ago. I took it to Charlie, and told him that honestly I couldn t afford any big repairs and just wanted to know if it was perhaps an issue with the computer. Charlie saw my vehicle, and the next day had removed a piece that had been causing the car to shake for the entirety of me owning it. He told me this was more of a compromise (versus a true repair) for such a beat up and rusty car that wasn t worth the value of the repair itself. My car drives better than it ever has, I m saving on gas too! He explained everything thoroughly and honestly, was prompt and communicated well. Thank you so much Charlie, I will definitely be back with more vehicles in the future.Services: Transmission, Steering & suspension repair

  jennmati seo
3 years ago
Charlie and his team is amazing with their work! He's been in business for over 30 years which shows how well loved the shop is by the community so we felt confident even from the beginning. We brought our car in because the transmission light came on and Charlie was able to quickly diagnose and fix the problem. I can tell he was honest and kind and even worked with me to make it work with my budget. Couldn't have asked for a better trustworthy shop to bring our car to! Would highly recommend and we will be bringing our car again in the future for any issues!!Service: Transmission

  Brian W. Galloway
a year ago
Great shop! Charlie is very helpful and easy to work with. My transmission light was on, and Charlie was able to determine the underlying issue which was not the transmission and an easy fix. Charlie's honestly is much appreciated !Service: Auto engine diagnosticService: Auto engine diagnostic

  Christine Kim
3 years ago
My car suddenly started making weird sounds and the check engine light came on, so I stopped by after my friend recommended me this place. Charlie was courteous and very honest about the problems. I've been to other repair shops before and it always felt like they were trying to get more of out me but he was very straight forward and the prices were within my budget. He was able to fix my car and I would recommend this place to anyone who has any car issues. I'll definitely be back if I have any other issues in the future.Services: Transmission, Auto engine diagnostic

  Sienna Sertl
2 years ago
Charlie is soooo kind! I went to many different shops before I found this gem, and Hollywood Transmission is hands down the best service and pricing. My car needed a new transmission and they gave me the best price and it didn't take too long to fix. Now my car is running so well :) I am very happy with the service.Service: TransmissionService: Transmission

 
a year ago
An 80-year-old man went to fix the transmission, but he was very unfriendly and took over a month to fix it for no reason. The owner is not responsible and very unfriendly. More importantly, They can't fix it properly because They don't have the skills. Don't go there if you don't want to regretService: TransmissionService: Transmission

  RHONDA JEAN POWELL
2 years ago
I took my 2006 Chevy Malibu to the transmission shop here. The gentleman there that runs the place has very good communication skills. They did a total rebuild on my transmission and my car runs like a champ. Got any transmission trouble take to Hollywood Transmission. Easy to find easy to get in and out of. EXCELLENT SERVICE

  sammy jeong
3 years ago
I fixed my transmission here but it broke within 7 months. Transmission is a complicated component. There are a lot of moving parts in the transmission. After transmission is rebuilt, it must be tested using a "transmission dynamometer." This transmission shop does not have dynamometer like most transmission shop does. The owner of this shop test drives the car soon as transmission job is complete but that is obsolete. Of course car will drive fine with job he has just done (short period of time). You have to understand that every moving part in the transmission has to wear out "evenly." Just changing the transmission clutch and seals are not going to solve the problem. All the drums and gears have to be cleaned and "resurfaced" and it needs to be up to date spec. There is reason why AMMCO charges a lot higher when they rebuild their transmission.long story short, after 7 months my transmission went bad and the owner did honored the warranty. He said the torque converter went bad. He cited that this particular model the torque converter often goes bad. Really? I had the car for 13 years or so with original torque converter and it didn't fail till 13 years. He had replaced torque converter once again which only failed within 7 months. That's not an excuse.Owner claims he has done transmission service for past 40 years, but he does not do a professional repair.I ended up selling my car recently because after 2 years he has rebuilt transmission for the 2nd time, now the fluid is starting to smell like burning rubber. Also, the car shakes at 60mph. I had enough dealing with this problem and I ended up selling my car.Take my advice, rebuild your transmission else where. If your car is worth less or equal to transmission rebuild cost, just junk the car. If your car is worth more than the value of transmission rebuild, go do it at a reputable shop where you don't see review of transmission failing after less than a year or so.a reputable shop will focus on customer service/satisfaction rather than doing a temporary fix. In addition, he charged $30 for a main seal (rubber) which only costs $10 at the dealership. He pushes people to do service that does not need such as motor mount.REPLY to the shop owner:"transmission dynamometer - these are required if the shop is doing a lot of bench jobs." Have you read the post above? You need to resurface all the rotors and machine them to make them work properly. Again, they all have to wear out "evenly" like I have mentioned above. You are supposed to do a "bench job" when all the components were taken out of transmission for a rebuild.Yes, and you did charge $30 for main seal on the paper as a part. Before that you charged over $1000 for labor for the actual transmission service. It should easily be included with the $10 part since in order to service the transmission, the physical transmission needed to be detached from the engine. And rear main seal is located between engine and the transmission (behind flex plate).You obviously didn't write the reply yourself. You had somebody write this reply, I can tell from reading previous comments from other complaints that your customers stated.Doing a road test for 30 to 35 miles going up and down the hill is obsolete. Again, changing clutch, seals, and putting on an inferior quality torque converter isn't going to solve a transmission problem. Most importantly, changing few items in the transmission isn't going to break the transmission within a few days of repair. We are talking about good quality repair that can promise longevity.You wouldn't even have this comment in the first place if you did the job correctly and if the transmission actually lasted for many years after the repair.I wouldn't really justify doing poor quality repair after transmission breaking after 7 months and I am not the only person complaining about this matter.Service: Transmission

  Corrie Emmons
3 years ago
I had my low mileage used 2011 VW Jetta Sportwagen for just over a year when my worst nightmare occurred: the transmission overheated and died on me. I called Song's autocare down the road and they recommended i take the car to Charlie at Hollywood Transmission. Charlie diagnosed the problem and rebuilt my transmission. He was fast, affordable and incredibly helpful and friendly and gave me a two year warranty. He even patched up some body damage my car had taken. I am very thankful I took my car there.

  Paola Olivar
2 years ago
Charlie is very nice and accomodating! He answered all my questions about my car. He's very knowledgable with cars and been doing this for a long time! Would def. recommend!Service: TransmissionService: Transmission

  anquiette green
3 years ago
I drove up from San Diego and my car started to pull I little when I pushed on the gas. My engine light was not on so I was told it was most likely a transmission issue.I called Hollywood Transmission and they advised I could come in right away. He immediately diagnosed my car. He took it on a test drive with me in the passenger and let me know exactly what was wrong with it.They assured me I could go back home to San Diego.Thank you for the peace of mind!Service: Transmission

  Young Lee
3 years ago
I posted s negative review of this place after paying over $2200.00 for clutch and transmission repair which broke down less than 9 months.� The owner contacted me after seeing my negative review,�� he told me to bring the car in so I had it towed in.� He charged me again extra $400 for parts only for the same clutch repair which supposedly have been fixed and he told me to remove the negative review, otherwise he wouldn't complete the repair.� I reluctantly, removed the review and got my car out of the shop.� The transmission still had problems shifting into 2nd gear.� The owner said it is related to synchros and said, that was not what he fixed when he brought the transmission down to fix when I paid over $2200.00 for that transmission repair and said it would cost another over $2000.00 or more to bring down the transmission again for this synchros repair.Today I brought in the car for shifting gear problem and he said it is related to master cylinder and told me to take to a auto mechanic saying that he only works with transmission related problems.So I took the car to AAMCO.� I am awaiting for their response as to what the problem is.I totally regret ever considering Hollywood Transmission for my car's transmission repair.� I would never ever will have any contact with this shop again.I have much longer version of this shop's review which details this transaction and I am eager to hear their response so I can post it.� There is so much to tell...The owner has replied and below is my response.I have driven manual transmission for more than 10 years and i am very good at it. I do not leave my foot on clutch at all when not shifting. I know how to drive stick shift!! He teaches me how to drive manual transmission??? OMG! This person lies, lies, ..,and yesterday, he literally threatened me for not removing the negative review on google which I have already done. He was mistaking me with someone else who has given him negative review on google...All I can say is, I am totally done with this shop.Then again, he called more than 10 times leaving really threatening messages on my phone. I still have his threatening messages on my voice mail. I finally replied with the text message stating that I will call the cops on him should he call me again...Oh.. he says he tried every way possible to fix the car again for me... haha... he charges another $500.00 for each and every time I bring back the car for the repair that should've been fixed the first time I paid more than 2000.00!!!!!

  Ethan Gaige Duenas
3 years ago
Got my transmission checked out by the owner Charlie and I was helped very quickly. Honest shop, and would definitely use his service again.

  Jarrod Pistilli
4 years ago
Excellent customer service, great work at very reasonable price. Highly recommend going to Hollywood Transmission if you have transmission problems like I did! Thanks!

  Bob Weiss
4 years ago
Prices here beat the dealership by thousands of $$ as well as other transmission shops in the area. Plus they did great work with a great guarantee. Car runs like new.

  Rob Castillo
2 years ago
Excellent service. Best price in town. Got my truck back quickly. Extremely satisfied!

  Everardo Torres Rodriguez
4 years ago
Charlie has over 40 years of experience on Transmitions. and the price is right and fast thanks

  Adrian Lozano
3 years ago
Amazing place. They checked a transmission oil leak that I had and they solve that in minutes

  Ubaldo Alvarez
6 years ago
We agree with a price when I pick up the my car it was 25% more,

  Jesse Gleaton
10 years ago
Charlie is amazing, best costumer service ever!

  jose perez
a year ago
Good job thanks

  eddie suh
3 years ago
Good and nice job....

  Sung Lee
4 years ago
No good bad service

  joe Chanove
6 years ago
Good customer service

  JHDS sungdong Lee
6 years ago
Very High price,

  NPI-2 Products
3 years ago
Good......