Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gretchen Huston
2 months ago
I recently had the pleasure of visiting Caliber Collision for some repairs on my electric vehicle, and I couldn't be happier with the experience. From the moment I walked in, Jennifer the office manager was incredibly professional and courteous, making me feel valued as a customer. The quality of the repair work was simply outstanding - my car looks as good as new! What truly impressed me was the extra mile that Moissey went by keeping me constantly updated and detailing my vehicle before returning it to me. It's evident that they take great pride in their work and prioritize customer satisfaction. I highly recommend Caliber Collision.
Chloe Siegel
a month ago
I had my new electric car repaired at the new Caliber by LAX.There are not many centers able to perform repairs on these kind of vehicles. Let me tell you that I was relieved and extremely pleased that I found this hidden gem.Customer service was outstanding, the repair was quick and perfect.Thank you Caliber!
Kayla Macias
2 months ago
I had an excellent experience with Caliber. The staff was professional, the repairs were meticulous, and they completed the job on time. Miguel, Moissey, Barbara & Jennifer were amazing kept me informed all the way through. I highly recommend their services for quality work and customer satisfaction.So happy!! :)
Amanda P
2 months ago
I was recently rear ended and was recommended Caliber Collision through the insurance company. We all know dealing with car repairs can be a headache of a process but I am pleased to say that couldn t be farther from the truth when dealing with Caliber Collision. My entire experience with them was incredible start to finish. I worked with Miguel, Jennifer, Barbara, and Moises and they made a negative situation into a positive experience. They were so friendly, helpful, knowledgeable, and went above and beyond. They made what typically is a stressful situation into something so easy and stress free! I was regularly updated with phone calls regarding the status of my car, and when I got my car back it was unrecognizable (in a good way)! It looked just as it did the day I drove it off the car lot. All the damage to the back was completely repaired and restored to brand new. You would never be able to guess that it was just in an accident. They even went above and beyond to fix my back up camera which was damaged in the accident as well. When I dropped off my car I ve got to say I was a bit embarrassed with the state of the exterior and interior. I had been putting off giving it a good clean for a while. It was dusty and muddy on the outside and had a ton of spills, dog hair, you name it, on the interior. My car had definitely seen better days. I was told they were going to clean it up before I picked it up which I was so grateful for, but didn t expect. I was thinking they d give it a quick hose down and light vacuum, but when I tell you they went above and beyond, they went above and beyond! My jaw dropped when I saw the car. You could never tell I have two dogs in the back of the car on a regular basis, you couldn t even tell the car had ever been driven. I swear to you it had that new car smell and was cleaned head to toe in all the cracks and crevasses. I couldn t be more grateful to Caliber Collision for turning this bad situation into a positive. It was a pleasure going through this process with them! The whole time I felt as if I was treated like family. My car was in the best hands possible. Everyone was beyond nice. I can t say enough good things about them. I would recommend them to friends, family, and everyone in between. Special shoutout to Jennifer at the front desk who was so sweet and welcoming, explained all the pricing and kept me informed as to what was going to be done. Miguel who was in charge of the work on my car. He was so knowledgeable, kept me updated throughout the whole process so I wasn t left to wonder how long my car was going to be in the shop and what stage they were at. He is a true professional and someone I d trust to get any work on my car done right! Barbara and Moises who assisted me with the pick up of my vehicle who were so kind and treated me with A+ customer service and explained to me all of the warranties my car now has! I was seriously fretting getting the repairs done to my car as I know how much of a hassle things like this could be but from the moment I walked into Caliber Collision all of that changed! I was taken such good care of and my car was returned to me better than I could have ever imagined! Again, it looked and smelled brand new inside and out! I could not be more grateful to everyone who put work into my car! I m even planning to return with cupcakes as a thank you and a token of my gratitude because I really was blown away by this whole experience! Thank you Miguel, Jennifer, Barbara, Moises, and the whole Caliber Collison team! You are all rockstars and your hard work has not gone unnoticed! I appreciate you all endlessly!
John Aird
2 months ago
Great experience!! Barbra and her team were amazing in repairing my personal vehicle, so much so, that I want to utilize their service for my business!! Thank you guys so much!!
Morris Griffin
4 months ago
I really enjoyed my service with everyone.