AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Syrym Toktarbayev
3 months ago
I recently visited AutoZone with the expectation of receiving professional assistance and was left utterly disappointed. The customer service was far from satisfactory. My primary concern was finding the correct engine oil for my vehicle, a seemingly straightforward request. However, the cashier displayed a lack of interest and courtesy in addressing my needs. There was a noticeable reluctance to assist or even attempt to locate the appropriate product. This level of service is unacceptable, especially when it comes to something as essential as vehicle maintenance. Sadly, this experience has significantly diminished my trust in AutoZone s commitment to customer service.

  Marketing x Adri Reeves
2 months ago
Elwin was very helpful with helping me find a car battery for my 2015 Honda Civic EX and efficient and quick with the replacement! Amazing customer service, 10 out of 10!!

  jane rodrigo
3 months ago
Came here for a car battery change and the service was so great! Jazmyn was the associate who helped me and she explained everything very thoroughly along the way and had my car up and running in no time! Would definitely go here again!

  fernando meza
4 months ago
Average,I guess employees don't watch TV, right now advertising how great is costumers service! They keep there world between employees, while costumers waiting in line!!! An after you are talking to them, there attitude Make you feel like you are the reason there are not having a good time chatting about there life,

  Jinliang Chen
3 months ago
The staff working here was very helpful and tried their best to answer my questions and helped me solve the problem of my car. And, they are next to a very cheap Chevron. What more do I need to say?

  Hugo Avila
5 days ago
Excellent customer service from Joseph and Kener. I am definitely going to come back!!

  Miss Queena
2 years ago
Super nice staff. Came in at 530p when my car wasn't starting so quickly, and was nicely told that they would have someone look and diagnose the battery once the long list of customers in line died down. The nice tech took out my battery which took some tugging and sweat. He also got a metal brush to clean the terminals since it was so dirty. They don't get paid to do these things!Definitely coming back here no matter how busy they get.

  Adrian Collins
2 months ago
AutoZone is friendly helpful and hassle free. I recently purchased front and rear brake pad form my Kia Optima Hybrid EX - only to discover from my mechanic that I wouldn t need them for a year. So I returned them without issue.

  Evolution 32
7 months ago
I had the pleasure of being helped by Skylar C. He took my sons training wheels off his bike for me right in the store! I was so grateful because often times ppl don t want to help customers anymore but not him! Skylar didn t hesitate at all! Thank you again so much! Blessing to you!

  Carlos Valtierra
4 months ago
I own old 60's American cars. Getting parts here is getting redickuless. The help section is mostly for Japanese cars

  Sarah Shlemon
6 months ago
Clean, friendly staff, convenient parking. I d like to shout out Jazmyne who provided exceptional service helping me to find exactly what I needed to fix my car. Thank you!!

  Nidia Bee
2 months ago
Dudes were helpful. Open til 10. Fantastic.

  J. S. Connor
4 months ago
Good service from John, whole experience was just wonderful.

  cesar Gonzalez
6 months ago
AutoZone very cool physical shopping they're always helping me out very satisfied Karen the manager very helpful always make sure I'm satisfied and everyone else I think I'm so much I think I'm going to have to get him a pizza

  Los Angeles
a month ago
Went in to buy a car battery. They were professional and courteous

  Ariaunna Shelton
11 months ago
i was at a different location that did not have the parts i wanted so they called this location and they had the parts. when i walked inside washington location (NELSON MARTINEZ ) was externally rude i asked them about the parts and he acted as if i didn t call i felt he was giving me a hard time because of his body language and demeanor! and i was right for a man to be aggressive like that to a young lady is externally ridiculous the only reason i didn t give one star because the other workers were nice. he might have been having a bad day already and brought it to work. you should treat all your customers the same and with respect

  M
4 years ago
You stand in this long line and a Spanish woman comes in and says something and then goes to register on far right. Then one of the three guy (I am not going to say men or gentleman because they couldn't have the manners or decency to acknowledge none of there customers) says something and goes and help the woman. When called out on his rudeness, he states that she been hear and needed a manager. She wasn't in the store when we walked in nor was she in the store when we got in line. Carlos J, never stated he was the manager. They need to get better people at this Auto Zone. I see why people are now going to O'Reilly's

  Kibwe Chase-Marshall
6 months ago
Nelson and David changed my battery graciously at opening. I m back on the road thanks to their professionalism.

  Music Love
2 months ago
Naomy help me so much with my problem thank you

  Alexis Magill
10 months ago
I have nothing but the best to say about this Autozone location. I came in with a dead battery and it was replaced immediately on site. Hector and Gio were so helpful and patient from the very beginning. Very grateful that they went out of their way like that! Thank you, Autozone!

  Christopher Castellanos
4 years ago
Forever need parts for my 1995 Astrovan...The parts I buy are worth the price I pay for good long lasting part and prices are cheap in money discounts.

  Namsik Yoon
7 months ago
Raul is the best guy. He was so kind and helpful for replacing my battery.

  Jonathan Anaya
a year ago
I went into autozone because my car had a few issues. I was clueless and needed an honest opinion. The manager Naomi helped me with all my questions and to resolve the issue. Im pleased with their help

  Senta Allen
a year ago
Leslie was awesome and very helpful and a lot of knowledge of the products. Thank you Auto Zone for having people that work for you. Leslie is friendly and kind with a warm smile.

  haydee villalobos
a year ago
A young lady named ludivina helped install my new battery. I had a great experience, absolutely no problem at all.

  Marcel Hicklen
4 years ago
Bought some brakes for my 1999 suburban and turned out I didn't need them exactly at the moment...just bought em just in case without check the status of the brake pads and rotors first... returned the product and got my money back minus a few dollars for taxes...then turned around and bought a spark plug that I needed...both times great service and reliability but the process and time frame of waiting in line to be serviced (for 1) and then going from one line or area (where you're serviced) to another line or area to actually pay for the requested tool, item, part or piece. This is what kills my patience every time...feels like forever in a day waiting in any AutoZone I go to but hey it's where I've always gotten the majority of anything I possibly needed in the heat of the moment...always on some DIY projects, fixing on my own vehicles or updating/repairing it's components, features and functionalities throughout it's entirety.

  moses nyandu
a year ago
Kevin has been real helpful, I had a few exchanges I needed to make, Kevin made it easy, I left leaving the store with everything I needed. King kev

  Junior Rb
a year ago
Great experience at this store manager Leslie wer very polite and helpful. I was having a hard time finding my parts but made it happen ..thank you

  Edwin Cotto
2 years ago
Jose and Oscar went above and beyond to help me with the parts I need to get my car going. They were very professional and courteous. Gladly will recommend friends and family to this store

  Gio Avelar
a year ago
Came in to upgrade my battery. Recently added 2 amps . Obviously I'm paying extra. They keep saying it won't make a difference so many times, it's like they didn't want to make a sale. Going somewhere else