AutoZone Auto Parts
4.3 (529)
1000 E Washington Blvd, Los Angeles, CA 90021
(213) 741-0959
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lizeth Lopez
a year ago
I like how at this AutoZone the staff was very welcoming and greeted you as you walked in. It was very clean and Sal was very helpful in answering all my questions. They even did a demonstration to how certain tools worked. I did however think it was a hazard leaving around so many ladders but all in all it was an excellent experience, would totally recommend coming here for all your car needs.
Casey Kringlen
3 months ago
Julio is the man! He helped me find and install new headlights in minutes. A life saver just before the sun went down. Everyone in the store was helpful and kind. Price was right. Thanks guys!
Flor de Campo
5 months ago
I stopped just because I needed a new battery for my car key.2015 Honda Accord Sport. The guy who asked how could he help me, as soon as I mentioned I needed a new Battery? He said I don t like to open this because they break and its on me. He then asked a coworker to check if they had in stock the right tool to change battery to which coworker checks and saids no we don t have it in stock. I said no problem, let me just get the the battery, I ll change it on my own. He then asked for the year and model. Tells me to look for a certain number on the battery section, I found it and said is this the correct one? He said yes.I get home open my carkey to change battery and he gave me the wrong one.I understand not wanting to help change it but selling me the wrong one just because, its just not okay
Abbey Zarate
2 weeks ago
Went here today & was very satisfied with customer service thank you Frank M. For helping me with my bright lights.
Valeska Mijangos
4 months ago
Julio T was very helpful in finding my issue. My mechanic had told me it was going to be my alternator, but it turned out to be that my battery was bad. Julio even help me Replace it. A1 service.
Dilan Escalante
5 months ago
I went it in looking for a break light socket after struggling to find the right size for my light. Julio was the best. Julio not only found the piece but also helped me fix my break light.
Monty Kane
7 months ago
Sal (the sales manager) and his team were incredibly helpful. I d never done the body task I needed help with and he helped me pick out products and taught me how to use them. Great employee!
sin sin
a month ago
Julio T. gave me extremely nice excellent service and he was extremely helpful...
Adrian Garcia
5 months ago
JULIO IS A LIFE SAVER!!! My car kept malfunctioning and not wanting to turn on from time to time. He found out the problem instantly! My battery was messed up. Thank you Julio!
Kiddo Manson
4 months ago
Great customer service. They helped me find a part I needed and sold me on an oil change.
Joshua Corr
4 months ago
Lots of employees doing nothing, except 1 that's why they got 2stars. Thanks to the guy in the grey shirt
German Kang
6 months ago
Julio helped me out from beginning to end, I really appreciated it. Would definitely come back again
Johnny Loera
7 months ago
Above and beyond quality service. They had the part that I needed and had great customer service ask for Manny he s the best
Matthew Nathan Henry
9 months ago
Julio, T. Have a great customer service handled us with great customer service. Retrieved every deal item for me. That was great for my he s a great worker and give him a raise
Zakary Santana
9 months ago
Thank you Julio and Manuel for your 5 star customer service when I bought my H8AGM battery today. Transaction was quick and painless and I was able to get back to my weekend festivities. My mom is an Autozoner and believe me when I tell you not all Autozone's are created equal. Always nice to have good customer service. Thanks!
MAGGIE
7 months ago
If I could give this place a 0 it would be to high two days in a row called to make sure they had what i needed two diferent parts I go as soon as they yes get there about 5 mins after and they don't have it I understand mistake happen but now again waisted my time
christian horn
2 years ago
Great experience here. Came in for an obd2 scan tool. Went to car to check code and battery died while I was researching the issue. Sal not only helped me find the battery, he went to his personal vehicle and grabbed his own ratchet set to lend me while I replaced the battery. Wasn t extremely busy. Customers got helped in a timely matter. Good spot
Mariano Banderas
7 months ago
Really, really bad customer service. People are not even paying attention what they're doing.
Ty Rose
9 months ago
Julio is the best. He is very respectful and helped me with what I needed. He needs a raise
Bei A.
2 years ago
I had a great experience at this AutoZone. I was in and out in a jiffy .during rush hour, which caught me by surprise. Andres M. & Jose (Solano) we re fantastic. These gentlemen answered all my questions and made me laugh. I am grateful for a swift/ in and out experience. I m always in the go so being serviced in a fast manner really made the world of a difference. Andres even offered to help me take my item to my car. Wonderful experience
Flor Rivera
2 years ago
Today December 11th I was in at that store AutoZone the one 1000 East Washington cuz I needed to get a new battery wonderful service store manager did not hesitate to come out and help me with my battery helped me replace it I really appreciate all the help that the store manager gave me thank you very much hopefully you got more employees like him. 100% customer service I give it a 200%. Thank you store manager for all the help that you gave me this morning like around 10:00 in the morning I really appreciate it
Josue Valle
3 years ago
workers there are carrying they take the time to help you out with your problem. They acknowledge you.
Betty Gipson
3 years ago
The place was nice and clean. The cashier in the the store, went out of his way to help me install my windshield wiper blades on my Kia Rio. The employees were very nice and professional. I reccommend everyone to go and visit the store. You won't be disappointed. Thank you for your service.
Valerie Bonilla
3 months ago
Very helpful staff
Michelle Torres
3 years ago
Raul was so nice, extremely accommodating and made sure that I left with a new working battery! This location really exceeded my expectations and i will definitely be coming back! Thanks again Raul
Armando Quiroz
6 years ago
Staff have always been very helpful and knowledgeableLuis P. Provided me with assistance with a replacement battery. He went ahead and tested it, removed it, and put the one on, complete service. Saved me time, and the hassle of doing it myself.
Kim Bryant
2 years ago
They have it going on and I do Zone they'll come out and check your oil put on your windshield wipers nice very good customer service skills very welcoming I did had to wait a little bit because they had a long line but they checked my all I'm very impressed with them!.
Chris
7 years ago
I called before I arrived at the location to confirm if they had a machine to charge my battery up and running, they made it seem smooth and easy. I went there on a Sunday the same day I called to get recharge my battery... A free service they offer. So I go in it's only 2 people working.... They check on my battery and said they would recharge it. The guy goes inside and said he'd be right back. He's gone for about 10 mins so I go inside and wait. After 5 more minutes of them seeing me wait they say "Sorry it's only 2 of us the line is backed up" So 25 more minutes walk pass and they finally tell me that their charging machine is down. But didn't check it at all. Note that this battery is completely dead in my car. So I have to get a jump from someone else to go to another location. This is the worst autozone experience ever
Danny Quiroz
5 years ago
GREAT LOCATION AND GOOD STAFF!
La Lo
7 years ago
Went in to purchase a new battery was helped by Edwin who was kind enough to get the old battery out of the car for me, he was very helpful through out the entire visit. Rito rang up my purchase, he was also very nice and expedited my sale quickly and efficiently... he was also kind enough to carry my new battery to our too. Overall my experience was great and I would definitely return to this autozone because of their customer service