Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  M
2 weeks ago
Abel went above and beyond today to assist me with my purchase!!He installed my wiper blades and my seat covers. I rarely find great customer service anywhere anymore. He was very kind and a real asset to your store.Thank you Abel

  Cara Marsh
a month ago
Abel is the best!! From the initial phone call where he was so friendly and helpful to the actually check and install of my battery he made everything easy and stress free. Don't waste your time going to the mechanic next door who will charge you to put a battery in or tell you that you need something you don't to make a buck. Working with Abel who was honest and kind and quick too. No waiting in the shop for them to get to your car while you sit and sit .

  Junior Jangles
2 months ago
I bought an alternator at another Advanced auto parts store far away, but it turned out to be the wrong kind & it didn t fit. I brought it back to Efren at Advanced Auto parts on Pico, which is closer to my house, & he easily figured out the problem! For the last 10 years whenever I have a car issue Efren has been able to quickly solve it. Efren is most definitely the best of the best

  Svetlana Lyulkin
a month ago
Alan saved the day! When the mechanics said it was too late to honor my appointment spot, Alan offered to install my new battery within minutes and checked my oil to make sure it was OK. Alan and his assistant Efren were kind and skilled, I will come back if I can get their help again. Thank you!!

  marla mary
a week ago
Unbelievably rude and unhelpful men behind the counter not only is the music so loud that he can t hear me asking for help, but then he walks over with attitude like I m stupid. I don t need to spend my money here. I m gonna go somewhere where the people aren t so rude!!! That comment is directed to the wannabe biker Half Asian guy with a lisp

  Eduardo Cortes
a month ago
Came in to buy a radiator and was such a great help. Other shops were talking me over $200 for the part and Efren helped me find one under. Great guy, great customer service.

  Max Wang
2 months ago
Nice people and quick service! We came in with a car battery that we were concerned about -- during the Superbowl no less. They helped us test and replace it quickly and we were on our way. Much appreciated!

  Wolfgang Lunte
2 months ago
Came in with a car from Texas via Vegas and had a small electrical problem on the third brake light. Aphron was outstanding in diagnosis and helped illuminate the bulbs as the issue. Thanks great help at advanced!

  Greg Lambert
2 months ago
Excellent service technician to suggest battery type and expert installation. Abel was the best. Efrain the lead manager of the store has always been very professional and helpful.

  Audrey Wong
2 months ago
I had been looking for an air pump for my tires for days all the ones at the gas stations are out of order. Came here and they did it for free, as well as replaced the caps someone stole. Super nice service and highly recommend!

  Jay Govinda
4 months ago
Chris at the front counter was very helpful and experienced. My one year old Diehard battery was very weak. Chris expertly replaced the battery under the 3year Diehard Gold warranty. Great job.I'm Happy with Advance Auto Parts on West Pico in LA. Thank you Chris!

  Nurit Ze'evi
5 months ago
I have ordered a side mirror for the car with Efron. The best experience!He got me the part ahead of time and installed it. Then helped me figure out a problem that I had with the EC. Waited for me and stayed longer. Thank you Efron and Advance Auto Parts for being so professional and friendly !!!

  Robert Yaffe
a month ago
Abel is amazing salesman .Found the exact filter for my classic Vanden Plas Limo .He is Awesome.Advance Auto Parts is the only auto part company I purchase from.

  Pamela Jensen
4 months ago
Efren was so helpful the moment we entered the store! Took me right to the product I needed and rung me up. I was in and out in just a few minutes. I will be going back anytime I need more parts.

  michael imamura
3 months ago
Came in for window cleaning fluid and team member gave me a paper funnel instead of having to buy one! Haven t seen one of these in ages!Been going to this Pico location for years and never disappoints! Thank you Advance Auto Parts!Mike

  margaux zucker
3 months ago
The team helped me out so much today. My car needed coolant and a gentlemen helped me put it in my vehicle. I was in and out in 15 minutes. Great experience!

  Aaron
2 months ago
Thank you Efen & his team for the awesome service I received when purchasing a battery will definitely be back in the near future for more batteries & parts

  Margie Macias
7 months ago
After going to 3 different auto parts stores for a broken side mirror with no results, I tried one more - Advanced Auto Parts. A very good choice! Mr. Bruno and his co worker went above & beyond to find, order, get delivered within an hour, AND install the broken side mirror - Amazing!He even had Efren come out and check that it was secure and I could drive off safely.This was customer service and care at it's BEST!!!!!Thank You!

  Kelly Jackson
5 days ago
Just received the best service dealing with a coolant leak! Highly recommend this location!!! Thank you!!!!

  Jane Kushner
a month ago
Mr. Lee took great care of me.Such a relief to have excellent service!Very happy.

  Paige Sachwitz
6 months ago
Took a redeye home to a car with a dead battery, and was having a truly awful start to the week. AAA and Auto Zone did not have my battery in stock and I was so stressed as anybody knows not having a car in LA makes it impossible to get around and I commute to school. Jay thank god came to my rescue despite them closing 15 min after I arrived. I m so so grateful, it was truly the help I needed to come through in that moment!

  Andre Vocino
a month ago
super helpful! efren was very helpful and drew an electrical diagram for my relay! easy !

  Chris Fina
4 months ago
I needed wiper blades and Abel took the time to help me do a complicated install, this is a great place to shop with amazing service

  Dana Macfarlane
3 months ago
Efren D assisted me and he was amazing! I came for a key battery and he helped me with a battery for a scale-he didn t have to but he did and was lovely.

  Raymond Kung
a week ago
Abel was great. Very helpful and explained what was being done.

  German Barrios
a month ago
Abel was very helpful and quick to assist me with my battery change.

  A C
6 months ago
The employees here are friendly and knowledgeable. Efren even replaced the battery in my car key for me, which was the reason for my visit, so I only left with a smile and a receipt. Easy peasy

  Katchment Kleaners
7 months ago
These guys are so helpful! I have a hard time seeing, and they not only found the right battery for my car key, but they also installed it at no extra cost! Cannot suggest them highly enough!

  Janita Stepter
7 months ago
This store is very helpful, I always come to this particular one because they always assist and help me out with tools that I need for my car. Very patient staff have had many good encounters.

  jack sandi
a month ago
Fantastic service , Abel best battery installer