Ghassem's Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Wiley
2 months ago
I love Ghassem s Auto Center. I always wanted to find a friendly neighborhood auto mechanic for our two cars. I was seeking a business with honest mechanics, fair prices, and good communication with customers. Ghassem s fits my needs completely. I actually hesitate to recommend them because I am afraid they will get even busier than they already are. But, hey, I want this business to be successful.

  Tatum Moodley
4 months ago
After having to return to Pep Boys 6 times for the same check engine light issue, I decided to give Ghassems a try and I was not at all disappointed.Nick was very friendly and willing to do anything to help me out. I drive a 2008 Mini Clubman and Ghassems is the only place I trust to work on my car. I brought my car in for new ignition coils and spark plugs and not only received the best price for the service in all of Long Beach but also quality German parts and friendly service. During the inspection, Nick also noticed that my valve cover was cracked and waived the labor cost when replacing it. When I opened the hood after picking up my car, I noticed a much more professional job than I had received from any other mechanic before. Ghassems had cleaned the oil that had spilled all over my engine and sealed a hose that kept popping off, all for free. It was a one and done visit and the job was completed in a transparent and timely manner.I brought my Mini Clubman back when its battery died, and again received the best service. During the inspection for this visit, Ghassems called me and informed me that there was an issue with my car's timing belt, meaning my car's life had come to an end. This was devastating for me because of how much this car meant to me but they delivered the news professionally and Nick did everything he could to make it better. Even though he had already inspected the car, cleaned the spilled oil off of the engine again, and replaced the old battery with the new one, costing them the labor, time, and parts, Nick waived all costs for me, going above and beyond to make things better. Nick expertly advised me on the next steps for getting rid of my car and offered to inspect the next car I would have to buy for free.There is no other mechanic I would trust to work on my cars. Ghassems is not here to make money off of you. My Mini Clubman and I felt genuinely cared for and were both treated very well by this mechanic. Although his life has come to an end I will 100% be bringing my next car here.

  Jackie
7 months ago
I took my car here after having it serviced by Pepboys and feeling a bit ripped off by their prices. The mechanics at Pepboys also didn't put back my air filters after inspecting them and left a mess in my car.. anyways... that's for another review.Ghassem's service center is right around the corner from me and I was pleased to have Nick, the shop owner, give me a lower quote on the same auto parts/services than pepboys. Nick is really friendly, like other customers have shared, and he was transparent about the process and what my car ACTUALLY needed fixed... unlike other places that will tell you everything is broken and charge you an arm and an leg.The customer service here is top notch. Nick and his team really take good care of you and your car's health. Thanks Nick!

  Jon Rosene
8 months ago
The whole crew here is absolutely amazing. Went so above and beyond in helping find a solution to our issue and dealing with a warranty company. Couldn t recommend these guys any higher.

  Stephen Fay
9 months ago
Could ve charged a lot more, but instead tightened up the suspension parts, that were making noise in the front of the car. They even stayed later to fix our car well past closing time. Very nice people.

  A Borreallis
7 months ago
This shop continuously provides service with transparency and reasonable prices. I trust their recommendations for two cars now. I think the Benz is next. Thank you!

  Dan Ringey
8 months ago
I've taken my cars here throughout the years. They are friendly, quick and really helpful! Go here

  Stacy Tooty
3 years ago
I've been using Ghassem's for the last 20 + years and I have always received the most professional, honest and best service on all of my vehicles. I recommend them to all my friends with complete and total confidence. Nick, Abby and Ricardo will take very good care of you too!!

  Rachael MacKay
5 years ago
Had issue with bearings, where we had to get towed off the freeway. They got us in same day. They gave us honest opinions and professional advice. They even gave us a few options to help with or budget. Hard working, caring individuals. I would ONLY recommend this shop from now on. What an amazing group of people. They even notice that our air filter was missing and installed one for free. 100/10 service. Thank you!

  Nonjabulo Mlangeni
2 years ago
Dropped my car off at 7:30 in the morning, called near closing time to see why I hadn t heard anything back, only to find my car had just been completely forgotten about and nobody had even bothered to look at it yet. Was told a bunch of lies that made it pretty obvious nobody had looked at my car, and then given the option to leave it overnight so that could start working on it the next day. Several hours after they opened the next day, I still hadn t heard from them, and I had to (again) call in to ask what work my car needed. Was left on hold until I hung up. Nobody called me back. Again called them an hour later and was placed on hold for a long time, for a second time. Was told that my car had a complex issue and the some of the parts that needed replacement were not available (dealer doesn t make them anymore) and the guy couldn t find any alternative parts to use (he suggested that he checked online) so they couldn t do anything for me. If they had bothered to check my car on time, they could have told me all that the day before so I could go elsewhere instead of spending a weekend with no car. The first half of their recommendation was true, but they exaggerated the difficulty of finding parts. Took it to another mechanic who found parts for me and had an estimate in less than two hours. While these people took two days, lied to me, and just generally wasted my time. I don t recommend them at all.Service: General repairs & maintenance

  Nicole Peoples
a year ago
Great service. Reasonable prices. And true to their word. Kept me informed of the progress on my car. Very happy customer, thank you!

  Jenna Schwartz
8 months ago
Do yourself a favor and go here. Honest and reliable, quick and nothing unnecessary .. their only downside is the limited hours, but they are totally worth making those work.

  Bill Segura
3 years ago
They are very polite and respectful. They are true and know what is going on with your vehicle. They will find the problem at the lowest cost to you. You feel like one big family there, the way it should be. Good family, good friends, great service.

  Mariana Hernandez
2 years ago
Great service and great people! They are honest, get things done in a timely manner, and have great customer service. They serviced my Mercedes and I was very pleased as other places will not work on this type of car.

  Natalie Budziszewski
a year ago
If you re looking for an HONEST place that won t charge you when there is nothing wrong, this is your place! Nick and his crew were great and I ll be back FOR SURE!!!Service: General repairs & maintenanceService: General repairs & maintenance

  Bob Crisafulli
2 years ago
Great honest mechanics been trusting them for about 12 years. Friendly service and never pad their bills. Highly recommend.

  Dan Jackobs
2 years ago
I was referred to Ghassem's and decided to give them a try, as I am kind of picky when it comes to mechanics. I was super happy with their communication about the work that needed to be done and the work itself. I would highly recommend them.

  Eiton Barker
3 years ago
Absolutely first class place! David Puddy level status here folks. Trustworthy honest mechanics that will tell you how it is. Great service and prices. Highly recommend!

  John Wilmert
3 years ago
This place is great. All the staff is super nice as well as being really knowledgeable . Also prices are very reasonable. Depending on what you are having them fix. You can really trust these guy.

  Doug Mullin
2 years ago
Rick has been my go-to guy for 20 years now. He's worked on my 2007 Toyota Sienna, my 1966 Chevelle, my 1966 Malibu, my 2007 Mercedes CLK-550, but he doesn't work on my 1926 Ford Model T, so I have to that one myself, but that's cool, I need something to keep me busy.

  Murat Buyuran
10 years ago
I've been a customer of Ghassem for 9 years and have been recommending them everyone I know.They are very honest, punctual, friendly, and have a pro attitude. Life is much better with people like them.This company deserves the maximum stars!

  Brandi Pitts
a year ago
Friendly, helpful and they only suggest what you need to keep your car running. Appreciate it!

  Mary Ann Kies
7 months ago
Won't go any place else to fix my carGhassems always does a great job...

  D. M. (Maybe)
a year ago
Honest, family owned, willing to work with you if you're in tough financial straights, and generally the best mechanic I've ever been to.

  eileen kramer
a year ago
Best automotive service in Long Beach there honest and very loyal and they do a great job

  Andrew Soto
6 years ago
Got my gas tank for my Kia Soul replaced here! They were really friendly and got it done super fast! Thanks again! -Andrew

  Lisa
2 years ago
Wow. What an amazing business. They are so honest and caring. Nick is a doll, he always goes above and beyond.

  Kim Jones
5 years ago
If you're looking for an honest mechanic this is the place to go. These guys are great! Fast and reasonable.

  Lisa Marie
6 years ago
My car was overheating and I stopped here last minute. Employees were extremely kind and helpful with fixing my car so it wouldn t die on me. Would definitely stop here for your car

  sharon G
a year ago
Very nice family owned and operated. Great place and good experience prices are very affordable too