Cabe Toyota Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Ontiveros
2 months ago
Have been in twice for a few warranty repairs. Mike and Jeremy have both been super cool guys and kept me in the loop throughout the process.Shuttle service is great to have to, but waiting room is large with coffee and other beverages.

  Andrew Nagano
4 months ago
Chuck was my customer service rep who treated me like a rock star ! The service was quick, and when it was finished, Chuck went over everything with me. At Cabe, if you need any additional unexpected repairs/services, they will advise of the need. This appointment required no additional services and everything checked out just fine. I love that there is no high pressure upsales here at Cabe. They only advise of service needs if any are found , and advise when everything is great as they did with my car today. My car was finished. Before the 2-3 hour wait time so I was very pleased. I have purchased 2 cars from Cabe and always bring my cars here for service because I trust them. I've had repeated negative experiences with Toyota of Cerritos and Elmore Toyota. Now I don't even bother with those other service departments. I highly recommend Cabe to everyone because of years of excellent service.

  Gary Gargantos
3 months ago
They always take good care of your car and find out what s wrong with it. Thank you Mike Z for letting me know about the electronic tire pressure reset. Great customer experience.

  John Mcgowian
7 months ago
Went in for an oil change so I figured I would check my battery. They found it to be poor and replaced it for a few. Few days later it completely died. I got a ride to an auto shop to get it recharged and they said it was bad. Figured I d take it in to get replaced at the nearest Toyota dealership since I bought it from there with a warranty and this is where I m having trouble make sense. I am now home with no working vehicle and a 2yr old and they tell me I have to get it towed myself to the nearest dealership because it had to be in the car which will be later reimbursed, still money at of my pocket now, about $300. And or get it jumped which would be no problem except I have no cables and I live on an avocado ranch. There response was to not help me out but just stick to there protocols. When did people stop acting like humans and become robots. I talked to there supervisor Daniel and he couldn t help me out. He said it was to bad and he s sorry for my situation. I would not be in this situation if they wouldn t have sold me a bad battery and now I have to go through the obstacles of fixing the issue they created. How does this make sense and who can I talk with so this never happens again or at least they need to have some responsibility for the situation they put me in? It s to bad and you should ve had jumper cables and an extra car you can use to jump it or spend the money and time to get it towed. Already spent the morning going through the phone call rodeo. Thanks for the words of advice Daniel hope you can find it in your heart to care for the people who use your services.

  TIM Lincoln
6 months ago
always have good service here. have to wait in line for parts most of the time. well things are expensive I don't feel like I'm getting ripped off

  Cindy Alcaraz
6 months ago
They need to improve their service in answering the phone. My mom was going to buy tires, but she kept being put on hold for a very long time. I am not talking about five minutes. I work in service and that is not what you do to customers. She ending up buying tires from another place.

  Mike
2 days ago
Don t bother to make an appointment. I had an appointment and it took over 2 1/2 hours for an oil change.

  judy robertson
2 weeks ago
I am always happy with my service at Cabe Brothers Toyota.

  Matthew Alkire
6 months ago
Ordered a key for $200, then after I receive it, they tell me it will be another $200 to program. It feels like extortion to buy a product, then be charged again to make the product work. They should have at least told me before that it would cost more.

  William Shibley
a year ago
I went to Kay because I had a check engine light appearing. I found the code and it was a code for a transmission sensor. I asked what it might cost to have the item fixed, and the service person looked at another employee nearby who said look up transmission. They then gave me an estimate for approximately $3,900 to replace the transmission.Since the car was running reasonably well I figured I should take the car to a transmission place and have them give me an estimate for what was needed to fix the transmission. I took the car in, the manager and mechanic examine it and told me that it was simply the bad sensor and not the transmission. The cost of repairing was $450. My family has dealt with k Brothers since the mid-1960s and I was and am terribly disappointed.

  Gary B
a year ago
Good service. Cool new system that let's you choose services online after diagnostics. I brought my car in for an oil change and they sent me a link to a website with the other recommended services that I could accept or deny.

  Robin Clark
a year ago
Always a pleasure to come here for my car maintenance. I had my 3 yr check up and found out it was all covered under my warranty. Cabe is like a well oiled machine. They are so organized, calm and patient. I was in and out in an hour. I fully trust them everytime I come in.

  Daniel Fehlings
a year ago
My friends make fun of me for bringing my beater truck to the dealer, but I ve gotten a few issues fixed here and am always happy. First time was to fix something that an independent shop messed up, and the second time was to fix one very specific issue where I was hoping for a Toyota expert. A lot of dealerships won t touch older cars anymore, but I ve seen Cabe set up a tent at Toyotafest and JCCS, the parts department has a bunch of discontinued items for older Toyotas, and they were not phased when I brought in a 25 year old truck. Not going to take it anywhere else from now on!

  Adrian Fernandez
8 months ago
Love this place see Felicia if ypu need a new Toyota. Tell her Adrian Sent you to get the best pricing.

  fredy millan
2 years ago
I brought my 2019 Tacoma for the first time to this place. They did a great job, even though the system on Toyota service online didn't show up my prepaid service plan, they took care of it. I really appreciate that and i really recommend this place for you car services.

  Domingo Lambert
3 years ago
Five years of great service! I haven't been disappointed with there speed and quality of service. There waiting room is super comfy and they have a charging station for your phone and outlets for your laptops. Free donuts and specialized coffee! ... I should just "Work From Home" here lol.

  adam kiefer
2 years ago
Everything up until the purchasing at this point has been good. Sales manager and Felicia were excellent. Will see if the truck is everything it s supposed to be. Felicia needs a raise for how excellent her customer service was. Seriously.

  Araujo Jorge
7 months ago
Very perzonalized car service,respetuos employees about the customers.I wil recomend your good attencion rendered!

  TANGIKINA MOIMOI
3 years ago
Cable Toyota in long Beach takes exceptional care of my car! Reliable and convenient (when you have an appointment lol) walk ins welcome but the wait will or isn't longer. An average of an hour or two spent here. But there's coffee lol

  Jim S
a year ago
I've had a great experience with Kenny in the service department and with the department in general. Prices are reasonable and they are pretty quick

  eduardo gomez
8 months ago
Great place to buy a car. Salesperson are nit pushy and they work with your budget.

  Da Kess
8 months ago
Service is very slow, overpriced, and they don't honor appointment times.

  Dave Smith
7 months ago
Great service. Friendly staff

  David Sexton
3 years ago
Super friendly staff, had to come back for a mix up that was totally my fault and they went out of their way to help.

  Yvonne Janssen
a year ago
Had an issue and service department was very helpful.

  5626681812 Jose l, lopez
2 years ago
Toyota cabe repair center is good friendly and take good care the car and costumers

  manny rivas
2 years ago
Great people great service in Parts dept ... thanks alot

  Kurt Cruger
2 years ago
Friendly family run dealership! They earn your trust!

  gary I. octavo Gary I. Octavo
11 months ago
On time to finish the works.

  Daniel O
a year ago
Fast, reliable, professional.