Spreen Mazda

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Andreea Gheorghita
a week ago
If you re looking for a car, you want an excellent, low pressure dealer experience this is the place for you. Every person I encountered there was kind, courteous, and professional. Like Mazda itself, the dealership staff was driver centered. Marcelino, the salesman I had the pleasure of working with, was focused on my needs and provided a very open and transparent sales experience. He went to bat for me and went above and beyond to make sure I got what I wanted out of my car buying journey. Without a shadow of a doubt, I will return to this dealership when I m ready to make my next purchase, and I ll recommend them to anyone who asks! Don t waste your time at other dealerships, visit Spreen Mazda and walk away a happy customer for life.

  jeff c
2 months ago
I purchased a cx5 about 3-4 months ago. The car runs fine so far. My biggest complaint is the gas consumption. I was told it gets about 360 miles on city driving on a full tank. This is false, I only get about 160 miles on a full tank on city driving. Why such a discrepancy? This is out right falsification. Also, I don't understand why the passenger front tire is wearing out faster than the rest. I am sick and tired of lies from these auto makers! These cars are not cheap...$564.00 a month! These companies should be held accountable for ripping off the public. Lie after lie....so sick of it!!!Here is an update to my review....after I wrote the review and after they replied...lo and behold my fuel range all of a sudden went from 160 miles on a full tank to 300....I wonder how they did that especially after I was spending $40 plus a day. I still have issues with the tires especially the 2 front tires. The one on the passenger side is wearing out faster that the rest and now the driver side front tire is shredding. I was told they were 45,000 mile tires. But after 15,000 miles they are crapping out. These are SAFETY issues and mazda needs to address this.

  Chris Sereno
a month ago
I was very satisfied by the customer service by my point of contact Philip Guest. Organized, polite & professional. The turn around time by your mechanic(s) was very good.Loaner provided was a nice touch and appreciated.Only suggestion I d make is provide a loaner that what entice the customer to think about their next Mazda purchase.Great job all around!

  Jennifer Pinedo
3 weeks ago
To say my experience was amazing is an understatement. Marcelino was very kind and helpful, making the whole process seamless. He made sure I was truly happy with my new car and was also persistent about answering any questions I had to ensure that I was informed about all of the features. I really appreciated all of his support and patience.If I ever need to purchase another vehicle I will definitely consider Mazda just so I can come back to this location.

  Dominick Allman
a month ago
Adrian and Jimmy were perfect sales people. Adrian was extremely professional and answered all of my questions. She was very patient and helped me find the perfect car for me. She dealt with my dad's little quirky comments (sorry about that). Jimmy got me the perfect deal, he was respectful and did his very best to find me a price that worked within my budget. I would definitely recommend my friends to them.

  Robert Tan
a week ago
Excellent service department at Spreen Mazda. The technicians made sure that the problem is resolved before returning the car. They did not hesitate on giving a courtesy vehicle when the repair is taking more than a day. Spreen Mazda always made sure that the customer is happy. I would highly recommend taking your car there for service.

  Bobbie J
a week ago
I brought my car in for some repairs. Philip was the associate I worked withand he was excellent. I can't say enough good things about him. I had my young son with me for dropoff and pickup. Philip offered and was quick to help transfer items, including a car seat, from my vehicle to the loaner car. He kept me well informed at all times and was very pleasant to work with.

  Librado Gonzalez
a week ago
I m extremely satisfied with my service experience at SPREEN Mazda. Both Bill and Phillip are very courteous, knowledgeable and readily willing to help. I m satisfied my vehicle has been professionally repaired with genuine Mazda parts and returned to me in original running order. I bought my vehicle new from Spreen Mazda and ever since have only used their service department for my major service needs on my car.

  Patrick Figalan
5 months ago
Daniel, was an awesome car sales man that helped me find my next car. He was very thorough with the process and was friendly and warm. Best place to purchase your next Mazda!

  Silvia Salazar
a week ago
My fianc� and I went in to look at a CX-30 and had the most smooth experience ever! Marcelino was super helpful and informative, and really made sure that we were happy with our new vehicle. Most importantly, we didn t feel pressured at all throughout the whole experience. Highly recommend coming here if you re looking for a new car!

  Larry Hancock
4 months ago
Dario Mendez was excellent to work through the numbers over email, phone, text which made the process much easier! Avoiding the annoying haggling of the typical dealership experience. They agreed to a fair price on every level. I did not purchase the extended warranty because it was not a manufacturer warranty, and it is not rated high. but other than that the entire experience was 5 stars

  Albert Torres
a month ago
We had a great experience leasing a new CX-30 from Spreen Mazda. We did the model selection, pricing online with Matt and Wyatt. We also did the test drive and confirmed print and options with Matt and Wyatt. They were both easy to work with and very flexible in meeting our requirements. Jose in Finance was also great to work with. He explained the terms and answered all of our questions and was very quick in helping us finalize the deal. All in all, my wife and I are very happy with how we were treated and happy to have a new Mazda.

  Emma Castillo
a month ago
Such a wonderful experience! The team at Mazda really do try thwart best to make sure that you re getting the best deal for you. Adrian and Matt were so extremely helpful and I really felt like they had my best I threat at heart. 5 stars!

  adrienne baeza
2 weeks ago
Phillip was very nice and informative. Learned he s been with Mazda for 8 years. Simple and to the point. Fist time with Mazda dealership. I go to my own mechanic but may consider Mazda for service as well.

  Sydney McKenna
a month ago
I have been coming to this SPREEN Mazda for about 5 years and have always had great experience with customer service. Philip is really great, professional and I appreciate how they take time to explain what maintenance needs to be done realistically and honestly, versus what can wait. Highly recommend this dealership.

  Lauren Salazar
2 months ago
Phillip was my service guy during our visit, he is friendly and helped me out a lot. The dealer is really nice, the waiting area has so many seat options. They even have charging stations for electronics. Staff is friendly and checked in if we were all right, letting us know about the complementary drinks and snacks. I definitely recommend this dealership.

  Maria Morris
4 days ago
I love bringing my car to this location for service. Everybody is friendly and check your car very good. I trust them with my car's maintenance. They have kept my car running great for 8 years. Thank you.

  Michelle Musser
2 weeks ago
I get my 2016 car serviced here every time I need it, and they re always great. They don t try to upsell me and are quick and efficient. The waiting area is nice and relaxing with WiFi and charging stations if you need to get work done.

  mark feldman
3 days ago
Spreen mazda was the bomb. Great customer service and treated us like family. Beat all other dealerships in pricing too. Highly recommend

  oldestshortgirl
2 weeks ago
I've had my Mazda6 for 8 years and have had it serviced at Spreen Mazda in Redlands. I continuously get great, friendly customer service from Philip and Ben. and the car still runs like a charm.

  Caleb Sandoval
4 months ago
I recently experienced exceptional customer service and outstanding work from this company service department. The support team went above and beyond to address my concerns promptly and with genuine care. The quality of the work exceeded my expectations, showcasing the team's dedication to excellence. I highly recommend their services for anyone seeking top-notch customer support and exceptional results.

  Jamie Pruden
3 months ago
Excellent customer service. Very accommodating. They needed my car over a long holiday weekend and offered me a courtesy vehicle to use. They sent pictures and videos of the issues they found and didn t pressure me in to unnecessary services.

  Melody Pittman
3 months ago
Ive been going to Spreen Mazda since 2016. Im on my second car. The atmosphere and people are super friendly and welcoming. I wont take my car anywhere else. They are personable and honest. All my experiences are positive and I am a customer for life

  Kae Fengler
3 months ago
This Mazda dealership is a dream to do business at. Normally, buying a car can be considered an exhausting and overwhelming process. My husband and I have had two amazing car buying experiences from start to finish at this location. We worked with multiple staff at this location over the years and it is evident that they prioritize quality customer service as well as having pride in the products they sell. I can t say thank you enough to Wyatt, Marcelino, Matt, Jose, Phillip (in servicing) and the many others who ve helped us through the years.

  Patric Hua
a month ago
Customer service was great. I worked with Dario Mendez on getting a used car and he was extremely helpful and patient. There was no pressure. I highly recommend this dealership.

  T. C.
a month ago
Great people, and I got a very good deal from two states away (NM) on a used, one-owner, very-low-mileage 2017 GMC Terrain (in amazingly like-new condition!). I flew in and drove it home to NM.Pre-sale, Eziquiel answered all my questions, sent pictures/videos, set up the deal with the sales manager (Matt), and arranged an Uber to pick me up at the local airport (ONT/LA). Daisy was the one who met me there when I arrived. She showed me the car, went with me on the test drive, and took care of some of the behind-the-scenes leg work as I waited for the car to be prepped for me to take it home. Both Daisy and Eziquiel were very helpful and pleasant. Matt gave me a free full tank of gas (half tank is their usual policy on used cars) without my asking because I was driving so far. Overall, it was a very nice buying experience there.

  Fernando
2 months ago
Purchased a Mazda CX-30 yesterday at this dealership. I initially inquired through their website and Ezequiel promptly emailed me to schedule an in-person visit. I informed Ezequiel that I would need a Spanish speaking salesperson and it was accommodated appropriately.Ezequiel showed me various CX-30 models and I found the perfect car I was looking for.We negotiated over the price and the sales manager Jimmy came in to close the sale. Staysi was also able to speak spanish throughout the financing process which was a plus.Overall a great customer service experience beginning to end. If I m in the market for another Mazda, I ll be sure to stop by and have Ezequiel and Jimmy help me out.

  Caryn Martin-Patino
3 months ago
I only trust Mazda dealers to help me maintain my 13 year old car. Bill and Phillip on the Service office in Loma Linda are the best and always make sure their customers are taken care! I ll be buying my next Mazda from Spreen!

  Gaurav Singh
3 weeks ago
Excellent service! Bill and Philip were helpful and knowledgeable. They only recommended what my car truly needed, not into unnecessary repairs, I always appreciated that!

  Robert Toth
3 months ago
I love the car. It drives like a dream. The sales people and finance people where outstanding. I felt comfortable there.it took a bit of time,but well worth it. Over all I'm very pleased. Thank you Speen Mazda.