Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sandy C
2 weeks ago
So happy with our trailer hitch they installed
Art Oelsner
a year ago
Typical auto parts clerk response when you waste time calling. How fast can I talk, no I don t have anything in stock, how quickly can I get you off the phone so the call doesn t result in having to do any actual work. I m local, have shopped there, but I won t be going back.
Heather Huff
2 years ago
This is what I get when my husband books without reading the reviews. Will never use this guy again. Quoted 1 hour labor and tried to tell me they used 3 hours. This is what they do, shouldn t they know how long it will take? ? Rude and condescending, and wasn t happy with the work.
Gerald Neuburger
2 years ago
The manager, Marty, is extremely rude and unprofessional. His memory is short and he does not listen to his customers when writing up their service requests. I ended up paying over $150 for a fuse replacement even though the shop had done the original work. He claimed there was no independent fuse for the trailer running light system and didn't even bother asking the shop foreman where the work had been performed. When confronted, he started yelling, denied all, walked into the office and had another employee finish the transaction. I will not trade with this business again as long as he is on the premises.
Taylor Stephens
2 years ago
Horrible customer service. Was not polite. Called with simple question and got cut off twice. Didn t even hear what my question was. Similar experience last time I went in. Won t try again.
Jay V
3 years ago
Horrible customer service. Call them and the guy definitely didn't even want to talk to me. I'm never going back.
Doug
6 years ago
Buyer beware, in May I ordered a Leer camper shell. It came in the week of June 12th. I had it installed June 16th Then the problems started . I came back on June 26 to tell Wes of the problems with the shell. 1- the shell hang out 3/4 inch on each side it was to wide. 2- the color did not match my truck color. 3- the electronics in the shell did not work. 4- the bed rail did not fit flush with the truck 3/4 inch rise between the hold downs. I suggested that I drive to Woodland where it is made they can see the problems and take it off there save shipping it. Days later I was told Leer does not let Customer go there. So I returned it to Pickup Outfitters on July 7th. I was refunded my money for the shell but still had to pay the install fee. July 27th I was told by Wes that they looked at it. That it was not right and that they where building me a new shell. On August 18th still hadn't herd anything from Wes, so I called him. He told me he got confirmation it will be in the first of next week. I did not hear from them so I stopped by on Sept 5th Wes said they had got it last week. We made an appointment to put it on Sept 7th.Well this shell was the same problems so I'm in belief that they didn't send the shell back and that this was the same shell originally sent. I don't believe that Pickup Outfitters pursued to correct this problem and figured I would just go away. This was 4 months of BS. During this whole time I did not receive one call from Wes, It was only me going in or calling him. I was very patient and trying to find a solution, but that was just one sided.
College Muscle Move, Storage & Haul
5 years ago
First timer. Wes was very friendly and approached me with a helpful attitude. I look forward to having my Cargo Trailer hub/axel fixed here.
Nikki Romero
2 years ago
I'm terrified of covid. These piece of $#@! Don't care who they spread it to. The dude with the white hair is a real biggot piece of work. Beware!!!!!!
Pam C
4 years ago
Employees are knowledgeable and willing to get what you want/need. Buy and service all under one roof
Annamarie Azevedo
5 years ago
Great customer service. Always friendly and knowledgable staff.
Mark Huft
3 years ago
Their not the best at prices probably average but you can trust them doing the right job and are honest with you
Zeke Johnson (SoCal Offroads)
4 years ago
Friendly service, was just price checking.
Wil Freeman
4 years ago
Extremely helpful staff came in to browse and ask questions about hitches
Alicia Scott
4 years ago
Betty helpful answered all my questions thank you Marty
sophia Duval
5 years ago
Great job on our step sides.
john warren
3 years ago
Friendly, fast professional service.
Steve Coe
3 years ago
Great people and the best services
Jonathan R
2 years ago
Hopefully got everything I need for Trailers
Approved Auto Center
6 years ago
GREAT PLACE, GREAT PEOPLE, EXTREMELY HELPFULL AND KNOWLEDGEABLE
Glenn Oliphint
4 years ago
CUSTOMER SERVICE WAS GOOD.
Harlan Sutton
5 years ago
Great and helpful guys
Luna Fleig
4 years ago
Husband likes this store
Mr Gutierrez
4 years ago
Way over priced
Bart Brackin
3 years ago
Very nice people
steven larson
a year ago
Weirdos
Paul B. Foote
2 years ago
Very helpful
Angela Norwood
5 years ago
Good customer service
DKW2QFiSHiNG
8 years ago
Outrageous prices.
Fernando Flores
5 years ago
Get lifted