R & C Auto Repair and Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eugene Choi
a month ago
Great place to service all of your car needs! Have been coming to R&C for many years to have my cars taken care of.The team there (Sophie, Dave) are great and provide fantastic customer service and I can be confident that the work will get done at a fair price with quality service!Can't recommend them enough!

  Danica H
a month ago
If you are looking for auto service go here. I have been a client for over 10 years. I used them in Pleasanton and now drive to Livermore because they are so great! I save tons of money versus going to the dealer and they are very honest and budget friendly. R&C Auto is the best!!

  Lauri Thomas
7 months ago
Worth the trip from Pleasanton to their new Livermore location. Friendly, knowledgeable and honest team (front & back of shop). They always take the time to explain potential repairs/ maintenance as to why, which items are most pressing, and cost options. Great service with fair pricing from trustworthy people what more could you ask!Services: General repairs & maintenance, Auto engine diagnostic, BrakesServices: General repairs & maintenance, Auto engine diagnostic, Brakes

  Cathy Mount
5 months ago
Brought in a car for the check engine light. They explained what was needed and were competitive in pricing. They had great customer service and I will definitely be coming back.Service: Electrical repairService: Electrical repair

  Ursula Becker
6 months ago
Thorough service! Great customer service and fair pricing! We love R&C Auto Repair! I have peace of mind knowing my family is driving a safe car.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Vehicle InspectionServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Vehicle Inspection

  Aidan Douglas
9 months ago
Very appreciative of the service I got here on my Subaru. Local dealer quoted me $900 to 'fix' my AC. R & C fixed the actual problem for a fraction of the cost. Awesome service.

  Troy West
8 months ago
These guys are honest and do great work. I m so glad I found the shop even after they moved from Pleasanton to Livermore it s still worth the trip to let them do service on my car.

  Ardalan Hsn
a year ago
The mechanics you can trust!I have recently moved to the area and brought one of my cars to R&C auto repair for A/C diagnostic and repair. They refilled the refrigerant and did not charge me for the diagnostics. A/C has been freezing cold since. The very pleasant experience I had made me bring my other German car that had a check engine light and the authorized dealership could not figure out after charging me $1200 for carbon cleaning, a repair that I never needed on a brand new intake manifold. R&C mechanics worked on the car for several hours and it ended up that there is a tiny hole in one of the pistons, meaning the engine was gone. They did not even charge me for the engine diagnostic! I was indeed sad to learn about the engine failure, but was very surprised to see that such honest mechanics are still around. R&C auto repair is the shop you can trust. Thank you guys and please keep up the great service you are offering to the community.Services: Auto engine diagnostic, Engine repair, A/C installation & repair

  PRANAY DUA
a year ago
I went for an Oil change and was quoted a price over the phone. The price was quoted after sharing my car details. But When I picked up my car, after the service then I was charged a 15% higher price. They charged me a dealer price for an oil change service. I went to them because of their service and was super disappointed with the overall experience. The front desk guy was also very rude and was blaming me for the price change. I will never be going back to them.Service: Oil change

  mehul kalsi
a year ago
I took my Volkswagen Tiguan to the shop for an engine check light and after two diagnostics, they found the problem to be a faulty fuel pump. They returned the car after doing the necessary repairs but when I drove the car the next day, the car stalled on me in the middle of the road which was a very scary experience. But to their credit, they took back the car and ensured car was safe to drive. A month later, the car is driving smoothly. I wish I was given more feedback during the initial repairs and they had fully ensured the car was safe to drive when they returned it to me the first time. Overall, they were very accommodating as they did not charge for the additional repairs.

  Travis Fisher
3 years ago
I had an oil leak and the local dealership said it would be $2,600 for labor alone...I took it to R&C Auto on a friends recommendation and when they checked for the oil leak they said they could pin point where it was coming from. They put dye in the oil so we could find out exactly where it was. After driving it for a few hundred miles, they found exactly where it was (the oil pan) and said it was minor and only need a small patch. Turned out to be a little over $200!! A LOT better than that shady dealership.The service was on time and finished very quickly. These guys are honest, hard working, and are priced at a great value!Safe to say I found my new auto shop!Services: General repairs & maintenance, Oil change

  Alyssa D
3 years ago
There s a reason why R&C has 5 stars. Love this place! Joel was friendly, professional, and honest. I requested a quote from Yelp and received a response with a price breakdown and all of the inspections/replacements they planned to do.When came in to get my scheduled maintenance and they were able to get it done in a timely manner, not to mention the prices are super reasonable. I will 100% be coming here for all future maintenance.

  Adela Bledea
3 years ago
Amazing customer and car service. I took my car for a check up after a visit at the dealer which resulted in pricey fix it list. The quote at R&C Auto Repair was affordable for my wallet. The staff was very respectful towards me explaining everything throughly. They serviced my car the same day and I haven't had any issues since. I would definitely recommend this place for any car service.

  Ed Hanson
3 years ago
Took my Ford Edge in to have repairs done, and my experience with R & C was great. All car repairs are expensive but they took care of me and gave me a couple of discounts even. Repairs were explained, and they didn't try to oversell me on additional repairs or parts. Joel kept in contact with me and gave me updates throughout the entire process. I'd definitely recommend them to anyone in need of a good automotive repair and service shop.

  Ben Chang
6 years ago
This is the place I will return again and again! I am very impressed on how they handle the entire process of my car trouble. I was changing out my drive belt and ac belt, not only their price was more than reasonable but their work was spot on! I was able to get in and out fast. Also ask for an oil change while I m there and it was not a long wait at all!They were upfront about the cost and give me a detailed break down. They also warned me about taxes and fees that may apply later at check out. No hidden cost that will surprise you later.Overall, I am very pleased with my service and I will return with both my cars for any service needs.Thank you RC auto for taking care of my car!

  Paris Avani
9 years ago
I recently took my Lexus RX300 here for service and an issue with some leaking oil and I was very happy with the service I received. The young lady at the front desk (I believe her name was Sophie) was very welcoming and knowledgeable and super nice. The problem was taken care of quickly and I got my car back quicker than I thought. The price was very fair as well. I will be taking my car back here again for sure.

  Stefanie Coode
6 years ago
I've been a loyal R and C customer for over two years. These guys are the best mechanics I've ever had - and I've lived overseas so that is a HUGE compliment. They are trustworthy - never have I felt so confident that I'm not being taken for a ride, something I truly value and feel is missing in this industry. I have referred many friends to them as well and they are exceptionally happy also - Sophie and team have taken great care of them. I honestly feel like a valued long term customer. I moved further away, and still drive the extra 20 mins just to go to these guys. Five stars.

  Mitch Haramaki
4 years ago
I went to R &C by mistake. I was calling places closer to home and accidentally dialed R&C. Because they were so polite and helpful over the phone, I thought I would give them a try. I was very happy with their service. They don t try to up sell service. The repair technicians are honest and helpful. The folks there are attentive and good people. They answer their phone and stay in touch with me during the service.I drive out of my way and past several auto repair businesses on the way to R & C and I m sure I m passing some good ones, but now that R &C has treated my family and cars well, I will continue to do business with them.

  Ryan Velasco
9 years ago
Believe the reviews, this shop is great. The mechanics are knowledgeable and honest. The office staff is professional and trustworthy. They always let me know what kind of repairs are necessary or what can hold off until the next time I bring it in. Plus their prices are way better than your typical dealership. You can tell when an owner is involved in the day to day operations and takes pride in his business. So if you're in the East Bay, bring your car in and support your local garage. Your car will love you for it.

  Kelly Jeon
8 years ago
This place is just incredible!They are very honest and really care about your car. Most auto repair places are just fix what you asked for but this place really care about your car. Also the customoer services are awesome! They make sure everything done right and well explain about any process that they are going to do. I had new brake pad and rotor from here and everything done right in and out. The price is reasonable as comparing to other places. Surely, I would love to come back again for other services.

  Ima Dork
9 years ago
What a great find! I scheduled routine service for my car based on online reviews and I wasn't disappointed. They are professional, courteous, friendly and do great work for reasonable prices. I will be a repeat customer and recommend them to friends and relatives. Highly recommended!

  Yana B
6 years ago
R&C Auto takes care of my Subaru for 2.5 years since we moved to Pleasanton. I am very happy with their friendly, honest and high quality service and recommend them warmly.These are few reasons to explain my 5 start review.1. This summer I decided to check if my 2005 Subaru is still in a good condition. I took it to the Subaru Service and was told that the car has 2 issues. It will cost $4000 to fix them. I took the car to R&C Auto. They found the same 2 issues. They fixed one of them for free by tightening a bolt and the other one cost me $350.2. I love R&C Auto front desk. Really :). They are very friendly, organized and always make sure that the work is done as per their initial time/money estimates so I can plan too.Ladies of the front desc is one the important reasons of my very good experience with R&C.I also really appreciate that they explain very clearly and in a simple way what the issue is and how it should be fixed.3. R&C Auto are honest. If some part can be fixed and not replaced, they always offer the cheaper option.Thank you, R & C Team!

  Mike K
6 years ago
Had my timing belt and waterpump done and they did and excellent job. Sophia was very helpful and kept me up to date on the progress. Don't let the small shop fool you; they rate up there with the dealerships and large shops. Love to support our small businesses!

  Cameron Lopiano-Hastey
8 years ago
After reading all the reviews for R&C Auto after my car had started to run really rough after just moving to the area, I figured it wouldn't hurt to bring it over to these guys and see if the other reviewers were right. Contacted R&C via email on Tuesday and had it scheduled first thing in the morning on Thursday.After it being there a little over an hour they let know me what the issue was, how much the part would cost, and what the estimated total for servicing it would be. Price was fair and I was able to pick the car up after work without any hassle. Definitely will be going to these guys again.

  Karen
7 years ago
Want an absolutely trustworthy place for excellent car repair where customer service is still a priority? They could have done several thousand dollars of work on my old car but recommended it not be done. Now THAT is an honest place! Even the office staff is knowledgable about cars! R&C definitely goes the "extra mile"!

  Robin Kacos
7 years ago
Best customer service of any auto shop ever. They kept me updated, worked with me on cost, and even responded to emails after-hours. So far, my car seems to be running well and I have no complaints at this time. Very pleased with R&C Auto Service!

  Boh Geh
4 years ago
Joel was super helpful.Took the time to explain the diagnosis, and found the right parts for just the right price. Super genuine, honest guy with strong work ethics!He definitely is not trying to make money off his customers, he cares more about fixing the problem.Joel communicates in a timely fashion, is very knowledgeable and always professional!I definitely will be back! Thanks Joel!

  Druv Bhat
6 years ago
Great Service with a Smile. Fair Prices. No Upsell! You can simply get the job you want done and rest assured! I have taken my BMW & Porsche there and was completely satisfied with their service quality.

  Harp Dhaliwal
7 years ago
R&C Auto is amazing, they have reinstated my faith that good honest auto shops still exist! I have tried many shops and dealers, these guys are the best in the Bay Area. Michelle at the front desk is so knowledgeable, straightforward, and organized. Thank You!

  Sandy Joe
5 years ago
Very honest business practice!! I took our 2010 Mazda CX-7 to have the A/C diagnosed, instead of charging us hundreds of dollars for a brand new compressor, they were very honest to report that it was only a broken relay. The A/C on our Mazda has never worked properly, it never got cold when the A/C was on. I have made numerous attempts and reported to the Mazda Dealership. Apparently, the dealership could not find the problem. Thank you R&C auto for finally fix our car! Thank you thank you! I would highly recommend them!