Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eleazar Rosales
6 months ago
I recently visited Oil Changers and my experience was pretty standard. The waiting time can vary depending on the services requested by the car in front of you. On arrival, I noticed a new staff member who seemed focused on upselling additional services. However, towards the end, the manager or person in charge took a proactive step to ensure everything was done correctly. They even corrected an oversight regarding my windshield. They also checked if my oil notification was reset. This last-minute attention to detail saved the day. It was reassuring to see Ryan supervising every car and service. Overall, a satisfactory experience with a positive finish.
sherlockian67
a month ago
Exceptional service, and prices are very reasonable. You get the usual upsells from most drive-in shops, but the folks here are not pushy about it at all. They get to work quick and send you on your way with a smile.
Jenella Presley
4 weeks ago
This is my favorite oil change location! I drive all the way from Tracy just to get my oil changed here because these guys are always working hard, thorough, and don t really force the upsell. Demetrius was wonderful on my last visit. 10/10!!
Ken Louie
a month ago
I ve been going to this location for a couple years. Always impressed with the friendliness and professionalism these young guys exhibit, which is a reflection of the company policy. They are thorough and explain everything if needed, and never try to upsell unnecessarilyHighly recommend
Lisia Saafi
6 months ago
My family and I have been using oil change in Livermore for many many years. I love going there because the workers know what they are doing, they are fast, but my most favorite part is; when I get to sit inside my car while they change my oil ..I moved to San Ramon and I still drive down to Livermore to change my oil and stop and visit my parents .Services: Tires, Oil change
Jay Rich
5 months ago
I went here for the first time and now this will be my local place to change my oil on all my vehicles. I loved the service and the workers did a great job! Hector and don workers. They even clean your windshield, they check all your lights to make sure your safety lights, back up lights, blinkers and everything works properly. They even check your air filter all this for free, with your oils change. This two employees need an award!! Thank you Hector and Don! See you guys soon again!
Janine Matthews
3 months ago
I ve been going there a long time and had lots of people help me. The two young gentlemen who helped me this time were EXCEPTIONALLY thorough and professional. They communicated exceptionally well. Provided more information than I ve ever received. And GREAT customer service. They were a 10/10. I never leave reviews but these guys deserved for me to take a moment to recognize them.
APRIL STARLING
a month ago
These fellows were absolutely great from the start of the services to the end. The guys here are knowledgeable, friendly, fast and just all around GREAT at what they do. It was my first time at the Portola Avenue, Livermore location and I will be going back to them again. Not sure the name of my Hood Technician #12109 & Damitrus deserve a raise. These guys went above and beyond with a smile on their faces. Such polite, professional and courtesy young men.
Muhammad Abbas
4 months ago
I got excellent customer service from Oil Changers yesterday. They are honest and hardworking. Especially, I would like to commend Don, the manager who performed the service in a timely manner and took good care of my van.
Stacie Bernardoni
a month ago
Caught service at the perfect time. Nate was just finishing up. 1st drive-thru oil change. Won't be my last.Nate and RJ have a rapport and routine that was a bit of a show in itself. Every step was explained.Nate is great and put me at ease with my mature car. RJ had a brief breather and was just as kind.Was wonderful to have a break in a hectic afternoon and get a full point oil change.
Cheryl Billeci
2 months ago
Wonderful experience! It was quick and easy, and the service was excellent. All the guys were so nice and very efficient. Wouldn t go anywhere else!
Traci Stewart
4 months ago
Excellent service and very polite. I recommend going here. I only bring my cars here. Kareem and Roosevelt were professional and made my car run smooth at a good price.
Kristine Schmid
2 months ago
I ve come here 3 times and these guys are the best! They don t press you to buy extra none sense and they are quick! Appreciate the great customer service!
Tina Lorenzo
6 months ago
I love my oil changers family. They are polite and did not try and get me to buy anything that was unneeded. I trust them to take care of my vehicle . They are a great group of guys.
Yosungster Lalalala
3 weeks ago
Service was quick and easy. Mario was very helpful and made the experience great. Definitely will be back .Second time returning, and was happy with the customer service support.Service: Oil change
Sharon James
3 months ago
Fast friendly knowledgeable staff. Talked me through ever thing he was doing as he did it. The only negitive was the cost. Even with a discount over $100.!
Ingrid Pauselius
3 weeks ago
The guys at work there are very nice and very informative about things that may need to be done on my car wonderful group of guys
Cristina Wentz
4 months ago
This is an amazing service! The guys explained everything they were doing and made sure to ask me before adding anything to the car. Very professional and friendly!!
Al Lopez
3 months ago
Customer service was awesome beyond anything I would expect from a automotive garage , informative, pleasant took The time to answer my questions .
Dyllan Castia
5 months ago
I don't go anywhere else for my oil change, never have and never will. Super convenient, not too busy during the week.
Theresa Ng
5 months ago
My new go to for oil changes! Hector was friendly, efficient, and professional. In and out in under half an hour. I'll be back.
navid khamush
7 months ago
I am a regular at this location. The staff are always enthusiastic about what they do. One of the staff members, named Mario, has exceptional costumer service skills and goes out of his way to make sure the costumers receive the best service possible. If I could give 6 star, I would.Service: Oil changeService: Oil change
Jackie Lowe
3 months ago
Quick and Precise. Very Professional. I am really satisfied with the service I received, thank you very much
Michelle Allum
a year ago
I stopped by at 6:30 on a Wednesday night and apologized for coming in close to closing. This opened an entire conversation with the guys there and I had an amazing experience! They were so attentive and friendly. The guys were quick and efficient. And now I know the best time for me to stop by after work. What a great team!Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change
Tony Locy
5 months ago
Great customer service! Well educated and trained group of employees. Very pleasant and polite as well.Service: Oil changeService: Oil change
Michele Murray
a year ago
I called before I went to get pricing. Was told for a full service synthetic oil change the price would be anywhere from $70-80 depending on how much oil is needed. I then asked if they had any specials/coupons. He said there should be a coupon out there for about $8 off. I hung up and went to their website and found a $10 off. Anyways, I just got from finished there (Portola Ave in Livemore, CA) . There was about an hour wait, but no problem. I made some calls and the time went by relatively quickly. After my oil change they asked if I had a coupon. I provided the $10 off. He said the total is $94.48. What?!?!? I explained to him that I called ahead and the price range I was given. He checked with the manager (speaking in Spanish now instead of English). The manager came over and I retold him about my phone call. He said the most I can do is give you and extra $10 off (so $20 total). My new total is $84.48!!! Needless to say I won't be going there ever again!!! The places I've gone to previously, they've always had there prices listed on the shop walls and also gone over with you beforehand. There's nothing like that here. I believe they make up prices and charge more once you're there. I don't like shady businesses and that's how I felt at this place. I'll be calling corporate this week. Don't quote prices over the phone if they aren't the prices you are actually charging.Service: Oil change
Chel Samuels
a year ago
Had a fantastic experience here! So many thanks to Nathaniel, Josiah, and Michael for being so fast, professional, and knowledgeable. They were very thorough and very friendly, and I feel great about the service they provided and the maintenance on my car. Thank you to the whole team!
Don Sturtz
10 months ago
Waited a good 40 minutes. They told me the power steering fluid and coolant were low. Didn t bother to add any. Tried to upsell on other unnecessary services. Have gone here for years but I will find another option.
Cindy Jaegel
10 months ago
I was in and out of my oil change in no time. Both guys that were working on my car were very professional and checked my tires, headlights, blinkers, brake lights, fluids. Very happy with my visit and i will be a return customer.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Rich Davila
a year ago
My technician was great, friendly and personable. He asked what I needed and didn t try to upswell me in anything. My only concern is how long it takes. The last 4 visits have taken anywhere from 40 minutes with one or no cars in front of me to almost 2 hours with 2 cars in front of me. I m used to going to 10 minute oil changers. Improve the time to get in and out and let those waiting that the Mercedes in front is getting a lot of work done. Once in line there s no way out when cars start pulling in from behind so you re committed to however long it takes.Service: Oil change