Genuine Detail

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Blaze
2 months ago
On a holiday weekend, my call was answered by Hector. I told him my situation and did what he could to help me out. I was able to get last minute, same day service by Diego. He was kind enough to come in on his day off to earn my business. He did a phenomenal inside/outside detail on my car. Price was worth it to me based on the work and the service. Since my service 3 weeks ago, Diego has been reachable, helpful, and overall a delight when I'm inquiring about other services. I will continue to send business their way when able to. This has become "my place" for car detailing. Diego has become "my guy" for service. So now - "I gotta guy" who takes care of my car.

  Paul Kosmides
a year ago
Ok...I'll break this down in two parts: Customer Service and Quality of Work.CS - before I even had work done there, I called twice to ask a few questions. The calls were about a month or two apart. Both times I spoke to the owner, Hector. Let me tell you, this dude spent 20 minutes on the phone with me the first time and about 15 minutes the second time. Not only did he answer my questions, but he educated me on the questions I answered. He took the time to ask me what/why and was able to give me knowledge on things I didn't even think about.QoW - WOW. F'n wow. I purchased a graphene coating and window tint. I took my brand new F150 from the dealership straight to him. I thought new paint looked great, but after a two-stsge paint correction and the graphene coat, my paint looks like it's wet...all the time. Dust hardly sticks to it, rain doesn't spot, it's unreal. He even detailed the inside which somehow looked better than when I bought the truck the day prior. Hector truly cares and is passionate about his craft. It shows in his work. On top of that, the price was unbeatable and offered more (paint correction, detail, etc) than anyone else around.I would recommend Hector and Genuine Auto Detail a thousand times over. To have that level of customer service along with the quality of work is something you can't easily find. Even if you have a guy, or a place already picked out, just call or go by the shop. You'll find out what Genuine quality is!Services: Steam cleaning, Full body wash, Clay bar treatment, Headlight polishing, Auto detailing, Wheel washing, Window tinting, Interior scenting, Auto interior vacuuming, Car waxing, Paint repair

  Grant Loosvelt
2 years ago
I have worked with Hector and his team over the years on many of my cars. From ceramic coatings, details, and even body work. Every time I get my cars back they look brand new, the paint looks amazing. The team is professional and very nice. I highly recommend genuine detail.Services: Auto detailing, Car waxingServices: Auto detailing, Car waxing

  Tom Reynolds
4 months ago
Hector takes care of you! Have your car looking new

  BDogg Volz
4 years ago
Black paint is notoriously difficult because it shows every scratch and swirl mark. Not even two years after buying a brand new car, my paint looked awful. It was dull, hazy, and the swirl marks really took away from the beauty of the car. I happened upon Genuine Detail and spoke with Hector for about 10 minutes. He said the damage was fairly bad and it would take a rubbing compound to get to fix my issues. Hector also told me about ceramic coating which was the first time I had ever heard about it. Hector said, "go home and Google some videos for ceramic coating and you'll be back." Well, he was exactly right and I ultimately had 2 rounds of compound, 1 round of polish, and the ceramic coating to top it off and my car looked BRAND SPANKIN NEW! Couldn't have been happier with the quality of work and the results.

  jose beltran
2 years ago
Hector and his team are the best. They service my entire families cars.They do great work and are extremely respectful and professional

  Brow Bar
2 years ago
Booked a mobile appointment with Genuine Detail and they exceeded my expectations! Will use there service again. Great customer service and they were so knowledgeable on what my car needed. Thank you again!Service: Auto detailingService: Auto detailing

  Alberto Montes
3 years ago
Always a great experience and an a great outcome when it comes to the detailing of my cars

  Taste of Dedication
2 years ago
My car is so shiny!! Genuine detail is probably the best service I ve tried. Definitely go here for any of your car needs.Service: Auto detailingService: Auto detailing

  Dylan Alcala
2 years ago
the owner of this business is probably the worst owner i met. i saw the reviews about him being horrible owner but i decided to give him a chance..... that was a mistake. After he (i believe intentionally) scratches my paint in numerous places he harassed me to take down my negative reviewService: Window tintingService: Window tinting

  Just Be CooL
2 years ago
I set up a Mobil appointment twice with these guys on two separate occasions in the Santa Monica area and both times no cancellation call no cancellation email and I shouldn t have to chase people down to come make money so two For me.@

  Blanca Salas
3 years ago
Took my car in for a full detail and I was amazed at the outcome! My car looks better than when I first bought it. Thank you so much to the Genuine team!Services: Auto detailing, Window tinting, Auto interior vacuuming, Car waxingServices: Auto detailing, Window tinting, Auto interior vacuuming, Car waxing

  Javier T
4 years ago
Amazing job! Devon brought the shine in my car back to life! Definitely recommend if you need your car detailed right!

  Sam Jomaiv
3 years ago
Most unprofessional detail center. I paid 200$ for detailing work, the guy who was doing it alone didn t even bother to vacuum the trunk and it s just not genuine.

  Pattie C
3 years ago
I get so many compliments on both of my cars about the way my cars shine!! These guys do superb work.

  Jorge Rodriguez
3 years ago
Ma boy hector worked hes magic ,cool people best prices and a guaranteed solution

  Ponch 818 Ridaz
3 years ago
Awesome great service my car looks crispy

  cleavon2
2 years ago
Very knowledgeable and helpful.