Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mil
a month ago
Workers cut every corner they possibly can when working on your car, they do not honor coupons, and this place is more expensive than the DEALERSHIP + lackluster customer service. I would caution against going to this place.
Starlight Chiang (QuailBond)
3 months ago
They took care of my car I am happy with the attention to detail they gave.They where friendly, knowledgeable and quick I had an oil change in other places take more then an hour they did it in less than a hour.
Kandiesoul
6 months ago
I highly suggest no one do business here. I went in for a simple oil change but what I got was a botched oil change which left me with engine damage. Upon reaching out to Corporate I have not received a call back from anyone regarding the issue. I spoke with the Manager (David) whom not only was rude, but not helpful said he would return our call later that day. It has been 2 weeks and several calls later and no return call. I understand as the Manager he is not the one who incorrectly did the oil change but it is his job to correct the situation.Service: Oil change
Real Talk
a month ago
I loved the quick oil change. The guys were courteous and I got a free car wash. They even gave me a senior discount. The only thing wrong was the plug was loose and I had to bring my car back. Thank you Abel and Angel.This is an update!!!Great service! I was in and out in 30 minutes. Courteous service. Nice guys Dom and the older gentleman. Under new management!
Arthur Kaihura
7 months ago
I came to this jiffy lube on Monday following Labor Day weekend. A young man came out and greeted me at my car. Through telling him what I needed. He offered to give me a deal if I paid cash ( full disclosure I love a deal and am guilty of being too trusting). While waiting, i went to the gas station right next door to use the atm. When I came back, he said they were done when i checked my fluids he said that they ran out of the coolant my truck takes so he added water. I paid him for the work he had done and then drove to auto zone bought coolant and went hime. The next thing I know, the next time I drove my truck about 8 miles into driving, my power steering started to go out, accompanied by a loud screeching when driving. When I pulled over and popped the hood, my fluids exploded. To give context, my truck has 30k miles on it and has been serviced at Jiffy Lube on 10th and rancho for years now religiously. I can't behin to explain how disappointed I am. I am currently at yhe other jiffy lube getting my fluids and engine cleaned, but as far as that location, I will never go there again, let alone let anyone I Care about deal with them.
Scott Johns
a year ago
They got to to be better on communication with customers. No one said anything to me the whole time just how much is was in the beginning and the total at the end. They never mention a free car wash I only find out after I went over and was a bought to pay until the guy saw my receipt for the oil change in my car or just a simple how your day thank you for stopping by. They were also late to opening didn t open until 920Service: Oil change
pt730
10 months ago
This Lowe's store is very well-stocked, well-organized and immaculate. Some very nice deals make it a pleasure to shop there. I go there often and highly recommended.
Code2quest
a year ago
They said they charge 125 for an oil change on a small car.. look at Walmart its less than 50 and quality work.. beware of Jiffy Lube
Wendy Serrano
2 years ago
I'd like to rate this location but I wasn't able to use their services. Their website says they're open on Sunday's from 8am to 530 pm but when I arrived at 8 am no one was there. I went back at 830 and again, no one was there. The hours on their lobby doors say open at 8 am on Sunday's and no sign was up on the door saying they were closed. Please update your hours to match your schedules so your customers don't waste their time.
Vicky P
2 years ago
I've used this location for a few years now and they never let down. I almost always go first thing when they open because they can get kinda busy. There is inside seating and also chairs for outside seating. The location is always clean and well organized and the employees are always super friendly. I would definitely recommend this location.
gwendolyn anderson
a year ago
Took over 1hr 45 mins. They stated they broke the drain plug had to go get another elsewhere. Car was running great before the oil change afterwards car doesn't get any power and is missing very bad now.Service: Oil changeService: Oil change
LaShea Parker
2 years ago
I got to the location at 7:50am on the Saturday before Mother's Day because they were scheduled to open at 8am. I wanted to get there earlier so I could be the first car, or at least one of the first. They didn't open and get started on my car until 8:40am. The manager offered to give me $20 off my Signature Service however I already had a coupon for $20 so he gave me an additional $10 off. The workers were very nice as they were standing outside with me and it was the manager who was late. There was one guy who did apologize for the inconvenience, I can't remember his name. I get that things happen but it did throw my day off.
Damien D Roberson
3 years ago
I went on for a routine oil change. Was asked from the service work as to what type of oil I wanted, synthetic or regular. I said regular. But it still should be the same grade of oil just regular not synthetic. They put 5/30 instead 5/20 which is what my car states. They should know that. Be careful don't reply on him to know.
Dean Petrie
3 years ago
They advertise a $29.95 oil change, but if you bring your own oil the price is $47.00. That doesn't make sence. I won't be going back there again. I gave them 2 stars because I got a free car wash.
David Martin
2 years ago
First time here. Wanted to drop car off for an oil change and car wash. Had to come back to handle the car wash separately, and finish the car wash my self. Will not be coming back, for the money I could have gone to the dealer with much better service for less.
Timothy Nellum
2 years ago
Terrible and unorganized. The oil change took approximately 45 minutes. I was given no instruction on what to do. I could've literally drove away and not paid for service. They're were items on my receipt shown that things "checked and ok" that I know weren't even looked at, let alone checked. I can only hope that the oil was actually changed and not just topped off.
Mina Walls
7 years ago
Great service! went in for an oil change before a long trip and not only did they do the oil change but suggested that we do the tranny fluid too...Thanks for the suggestion and we went ahead and did it because of towing and long trip. would not have thought about it if not suggested! Anthony is a great supervisor! (and I work for Interstate Battery who supplies their batteries to them too!)
Dave Jenkins
5 years ago
I had an outstanding experience at this Jiffy Lube location. In particular, all the customer service representatives were excellent listeners, helped me get in and out quickly, and were very helpful. Of particular note, is Avery, who went above and beyond, explained that my car needed servicing and was specific in his guidance on the matter. I very much appreciate excellent customer service. This Jiffy Lube will be my go-to place for oil changes because of my experience here today. Thank you, Avery and team, for your great world-class customer service, today.
Clinton Rusk
a month ago
These kids have some crazy attitudes!
Roberto Orozco
2 years ago
Just i went for engine oil change first thing the took the info of my vin number in a piece of cardboard..then they don't change the oil filter .when i asked if they change it he told me the system don't show the right number for my truck ( filter on my truck is on top of the engine always i can see when is replaced).then on my invoice said the filter was changed?, any way they took the price off for the filter .now i have new oil with old dirty oil filter and when i see myInvoice i understand why. First thing they never put my license plate number right( i have both on it) and second one they don't know and don't ask for the engine number of my truck (is 2.4) on the invoice say 3.5That's why they can't find the right oil filterAlways i change my oli with Jiffy Lube not here is this location but same companySo be careful with this place, people here don't has much experience's
Jamilah Harvey
4 years ago
I am giving a 2 star only because of the great customer service. I just took my car for an oil change there and now I have a small oil leak and and my Camry is making a noise I never heard before. My car sounds like a old VW bug or something. I will going back to see how they handle this situation.
Jay K
3 years ago
Had the oil changed twice at this place. I changed it myself today and the filter had "DC" or "OZ" or something and "2-22-19" written in magic marker on a cheap filter. Oil looked like glittery black corn syrup. $85 to not change the oil? Rip off!Service: Oil changeService: Oil change
Tamre Twyman
2 years ago
Everyone was kind especially the gentleman who checked me out. But the gentleman who I let know what service I needed was disjointed and unorganized. On the phone ordering parts while talking to me. The owner must own several locations that he or she can not keep up with. I will not go back sorry.
Mark Heart
5 years ago
Came in almost at closing but the guys were still helpful and took their time on my car. Lobby was clean and even though they were cleaning up for the night they made a fresh pot of coffee which I appreciated.
Miguel Garcia
a year ago
Way over priced! And they don't make good there coupons! Always have an excuse
Fred
6 years ago
Went here because I was in a hurry to get an oil change before leaving town, Big mistake, caught a guy in a dirty oily shirt getting out of my new truck when I went to check on it. Then when I paid over $100.00 for just the oil change and went to get my truck, a different guy got out and left oil prints on the steering wheel and I found more on the door handle and on the chrome grill where they shut the hood too.
Christine Flores
2 years ago
Quick and helpful service! Good prices also. The man working on the cars today was knowledgeable and very nice. Thank you !
Brianna W.
7 years ago
I just wanted to leave a Review for Anthony I walked into Jiffy Lube looking to get my car jumped and before I even walked in he stopped me outside and asked if I needed help with anything. When I went to ask for a jump he didn't even hesitate and returned to help me on my way. Thanks again Anthony!
Sheri Schifter Banyar
a year ago
This shady place is responsible for a faulty oil change which led to a blown motor in my car. After promising to pay back my expenses, amounting to almost $7000, they have not made good on paying me back, and the GM David Anenberg has been evading contact with me to avoid responsibility. My advice: STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Service: Oil change
Joshua Murphy
9 months ago
Twice I've had to go to another location because this location randomly closes early (1 1/2 hours early or more)