AAMCO Transmissions & Total Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Grace Meltzer
3 months ago
I have had several car repairs in the last 2 months. This was the very best experience. Will surely be back. Thank you to all the staff real old style service. Happy New Year!

  NelopeGoated 1st
4 months ago
This place helped me with everything and I am really greatful. Their hell is worth it the manager has a good heart ! This is a business but he cares about people as well, that matters a lot when we are dealing with our vehicles. I recommend this place to anyone who wants the work done correctly and with care ! Thank you guys

  Kevin Cox
5 months ago
Long story short, I had transmission problems with another facility, and Lancaster Aamco took care of me. Also, my gearshift cable broke on me one day and was able to get it to their facility and Juan told me that they could order the part and have my truck ready for me the next day, they had my truck ready for me the next day they did me good. They took care of me and I m sure they will take care of you.

  Melik Williams
4 months ago
These people right here are the absolute best I kid you not I had service done at another shop and come to find out they messed my car up they literally fixed everything that I didn t even know was going on with my car these people are a blessing you look into what they service and you ll be satisfied trust your car is in good hands omm thank you AAMCO Lancaster

  Valor ame
3 years ago
dropped off my 2009 bmw 528i with a tow truck due to an issue with the driveshaft. The staff there where friendly and fast in taking me in and getting the job done right. Part was under warranty and was replaced with no issue. Technicians are humble and go the extra mile to get the job done. Keep up the great work!Services: Transmission, Steering & suspension repair, Electrical, Auto engine diagnosticServices: Transmission, Steering & suspension repair, Electrical, Auto engine diagnostic

  Ivan Del Cid
2 months ago
They are great in customer service... And they will fix and repair you vehicle in a timely matter... Been coming here for 8 years

  Braydon Veloz
5 months ago
From the first call to picking up my vehicle they have explained every step and happy to serve. Pleased with the service and I feel like I m in good hands.

  DiMaggio Washington
9 months ago
I brought my car in for repair, my transmission had a jerk between gears. Initially very friendly. I was called and told my car was ready. I did a quick test drive and discovered the jerking issue was still there. I then took a test drive with the mechanic and he confirmed. Left the car there, I then received a call telling me there will be additional cost, I signed off and they continued with the repair. I was called again to pick up my car, they also discovered the certain repairs were not needed and gave me a partial refund. Very good, thank you. I later discovered after a test drive with the mechanic, that my car now had trouble starting at certain times. They checked again and assured my that it was nothing they did. I stated that it did not have this problem before I brought it in. They still denied any wrong doing. I then took my car to another mechanic and he discovered that the crank shift sensor had been damaged during the repair causing the car to not start at various times. I kept telling them that something was directly related to my car not starting that was connected to the transmission. They continued to deny this.I STRONGLY DO NOT RECOMMEND THIS PARTICULAR AAMCO LOCATION. I gave them 2 stars because they did repair the transmission but ended up creating other issues and cost.

  Fourth Woodlark
8 months ago
Dropped off my car so I could get a diagnosis. They called me back saying that I had a transmission problem. They wanted $1000 to figure out what s wrong with the transmission. I decided to take it to a transmission specialist. The owner test drove it free of charge and determined that nothing was wrong with my transmission. This people are crooks! They re out to steal your money. I don t recommend this place to anyone. They are so rude. Places like this people should be aware of. There only out to steal you money

  John Kleemann
8 months ago
It s impossible to describe how bad these folks suck. Drop off my vehicle and was told it would be completed in two days guaranteed. It was 10 days until I got m vehicle back and it still wasn t fixed. Had to go to another shop to finish getting it fixed. Would. Not do business with them ever again. This has nothing to do with the overcharging either. Fisher price, my first transmission repair.

  Jamilah Bryant
a week ago
All the staff were friendly, professional and kept me updated on everything that had to be done on my car.Thank you

  Patrick Henderson
a year ago
Had several cars go through them and each time they have fixed it in a timely manner and priced them at a decent rate. They always have great customer service and explain every detail of your fix. I've trusted them for years now and have continued using them for my service. I recommend them especially for cars that have some age on them.Services: Auto engine diagnostic, Oil change

  Eric Mendoza
8 months ago
Horrible experience, I would not recommend this shop to anyone. The transmission on my vehicle went out and I needed a replacement. They had me bring it to the shop to do a diagnostic check to confirm the issue and had me pay a $1000 deposit, that they assured me I would get back or it would go towards the cost of repair. They came back to me with a quote of over $8000. I declined at first and they told me that I would lose my $1000... I still declined but then the manager came back and all of the sudden they could actually do it for a little over $5000. I should have just walked away but I agreed to allow them to fix it. After getting the car back there was a heavy leak. I brought it back to them and even though it was under warranty they tried to charge me more saying that a seal was bad. After pushing back they agreed to fix it at no additional cost. They said it was ready and I drove it home, only to discover the leak was still there. I brought it back and now they are telling me it needs a new axle and seal because mine is leaking. Before the car was brought here it never leaked and they wanted me to pay an additional $1000+ to have it fixed and they claimed they did nothing to it. This place is a SCAM, they are liars just trying to con regular people out of more money. During this whole process the owner told me that I needed to let my friends know and write a raving review because they are giving me a "deal". Take your car anywhere else.UPDATE 7/25: The comment below shows you the type of customer experience you will receive from this establishment. Thank you for sharing some of the facts. You should share all of them though. For a brand new transmission you were going to charge me 8k. As far as me "crying the blues", it made more financial sense for me to just call the car a loss, so I respectfully declined and opted to not have the service done. I was going to put that money towards a new vehicle instead. Miraculously you found it in your heart to offer me a $1800 discount. How is it that you found that discount after I declined the services? Does that mean you were trying to squeeze every penny out of me like other google reviewers have shared. Another fact I would like to point out now that you have added your response. You tried to charge me for "other needed items" after you began working on the car and when I pushed back, you suddenly said you would do it at no charge. Sounds fishy that you guys ask for more money but can somehow "wave it" with pushback. Also, you wanted to charge me an additional $1200 to replace the axle that your shop broke. I had a real auto shop complete this service, they showed me where you had damaged my original axle and NEVER replaced the seal. The original seal was on the axle and it was damaged and had a tear in the lining. DO NOT BELIEVE ANYTHING THIS SHOP SAYS. They will nickel and dime you and try to make you feel like they are doing you a favor.

  Gregory Crawford
5 months ago
I really was touched by the courtesy and professionalism of the personnel throughout the transaction from beginning to end. I have no problem recommending this place to anybody.Service: TransmissionService: Transmission

  Oscar Michel
4 months ago
They are some good people there they help us with my daughter car thank u guys

  Viridiana Garcia-Farias
a year ago
I have a 2014 Ford Edge and the dealer told me I needed a new engine, I called these guys for a quote. Juan the manager told me to bring it in to check it out and see if I did needed the new engine. They checked my car for me and it turned out I didn t need a new engine, all I needed was a new coil pack. I was surprised about their honesty and how fast they took care of my repair. I give them 5 stars and highly recommend. I will be using them again. Great costumer service from everyone in the office.Service: Auto engine diagnostic

  James Cullins
11 months ago
I had AAMCO rebuild my transmission 8 years ago. They were great and transmission is great after over 100K miles. When my motor developed an oil leak at 200K miles it was only natural to have it rebuild at a shop I know and trust. AAMCO Lancaster is my first choice to do anything to my 2003 corvette. Driving a 20 year old car presents challenges. AAMCO keeps my car running great.Service: Transmission

  Glen Hosier
4 months ago
Friendly and courteous. They even were kind enough to give me a ride to and from the shop.

  Evan Thomas
a year ago
I usually don't write negative reviews, since I know customer service is hard. But when I get bad service from the manager, that's worth noting. Had an excellent experience here in late 2019. They discovered that Nissan was charging them more for the Transmission than Nissan had quoted me, so they went to Nissan, negotiated a better price and we're able to get a genuine Nissan transmission installed for me at a slightly lower price than the dealer but with 3X the mileage on their warranty. Unfortunately, this model Nissan just has lots of issues with the CVT, so it went out again. Today, I called to get a rough estimate on the cost, after getting the car diagnosed closer to my home, an hour away. I was transferred to the manager, Michael, who wouldn't even give me a rough estimate over the phone (I wasn't asking for a quote, just a rough figure so I can plan). He said he couldn't give even a rough figure, criticized prior management (who had given me GOOD service) and told me I could always take my vehicle someplace else. I guess I will. Giving 2 stars because of the prior good service, would be 1 from today's experience.

  LESLIE CRAVIN
3 months ago
Great service. Great staff

  Rosana Reinke
a year ago
It was not good, my car came out with a problem after a transmission fluid service. I didn't want to take it back because they want to charge me $1,600 because they said, I need to replace all the mounts in the truck. Now my car is shaking every time a push the accelerator.I took my car somewhere else to get a second opinion and I was told that I need to rebuild the engine. So now I'm even more confused and not sure to whom I should trust.

  James Thurston
a month ago
Brakes and transmission fixed very fast! Thank you Elizabe and Juan

  James Kelley
6 months ago
Really friendly, they keep me informed throughout the repair process. Also upfront on pricing and turnaround times.

  Nakia Dixon
2 years ago
I went because my car needed immediate service. This was my first time there. I can't really blame them for being busy. I needed a quick service because I needed my car. Unfortunately, I didn't get the pleasure of using them to service my car because they were backed up and was not going to be able to work on my car in the timely manner I needed. So no offense to them. The young lady at the front desk was nice in letting me know. They were a little busy. there were only 3 mechanics working and they had many cars in from of mine they. The parking lot was full of cars not to mention what the guys were working on in the back. So I was going to have to wait. I saw that as a good sign they did good work. I just couldn't wait. Hopefully I can experience their service in the future to give a better review. Just know you will have to wait or try and schedule and appointment. Have a person drive separately so you are not stranded or be ready to Lyft or Uber for the time your car needs to be services. Good luck out there.

  Aunt A
6 months ago
They gave me a quote for 1301.00 to put on a new serpentine belt way out of line it only cost me 20 for the belt and 100.00 for the labor stay away from this shop talk about ripping people off

  Debra Lankford
a year ago
This place is the worst!! When we picked up the truck we asked some why they didn t do the tuneup like there s supposed to do besides the transmission oh we don t know how to work on that year of a truck. It was late on a Friday that we picked it up my husband said to him I have no brakes and they said we didn t touch the brakes. But we found out later that didn t hook something up and that s why we had no breaks. They let my husband drive away without even looking at it. We took our truck to our mechanic and there s another piece missing off our truck. Please do not take your car truck anything to this place they do lousy workService: Transmission

  Tiffany Jameson
3 years ago
Please go somewhere else. We took our business truck here for repair. After diagnosing, we were told the transmission needed to be rebuilt and was quoted $3800 over the phone with $1000 deposit to get started. We gladly paid the deposit. A week later we get told now the price would be over $3800 after the deposit we made. We negotiated and the price dropped and when we went to pick up our truck today the owner would not have it. The notes of the new price didn't get updated into the system so that meant it was his way or no way. Never have we been treated with so much disrespect and rudeness from an owner. It's not the price we are completely upset about it is the way this owner runs his business and treats his customers. Stay away and go to someone that will actually care.Service: Transmission

  chester hooper
a year ago
Juan and his crew were amazing. The ladies in the office, Elizabeth and Chantal were always ready to help. I was and am very grateful. Thank you all. I'm very pleased and full of appreciation. 100% recommended.Service: TransmissionService: Transmission

  Dizz Mitchell
a year ago
They absolutely work with the customers. Great customer service and communication. My vehicle came out driving brand new. My vehicle was done before I can even get the money. LoL. I will definitely recommend givin them a try.Service: TransmissionService: Transmission

  Tydolla Richgang
a year ago
Great place and great friendly professional people and really know what they doing. I recommend anyone and everyone to come here and get real work done for your cars or vehicles. 100% all they way and this not even a lie or anything like foreal no capServices: Transmission, Oil changeServices: Transmission, Oil change