Precision Automotive Paint & Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cheryl Knox
3 months ago
I was in a hit and run. No I wasn't in the wrong. Stopped by for an estimate the man said he had to wait for his wife. Yes, you could say I was scratching my head in what the heck? I just got out of the hospital so wasn't going to hang around for the man's wife. So I went down the street to the next body shop.. Hope his wife showed up. Welcome to Lake Isabella:)

  Tom Nehme
2 years ago
Great friendly service from Wess and Caroline the owners of precision automotive. They kept the shop open past 5:00 p.m. their closing time to repair our Riverside jeep club member TJ Jeep that broke down. They have towing trucks and are members of AAA. The service was great, the price was reasonable. This shop offers pride in workmanship and old style great service as it used to be!!!

  Slonski Landscape
11 months ago
Wes and Carolyn do a great job. The shop is clean and organized, and they behave in a professional and courteous manor. They always communicate in regards to what is going on with my vehicles and perform the repairs properly. They go the extra mile for good customer service. They are not cheap, but I'm not either! No business owner can afford to be cheap with this inflation. They have always stood behind their work and seem to take real pride in what they do. They handle projects that are a pain in the neck that other shops are not willing to take on. Overall this shop is a class act.Services: Steering & suspension repair, General repairs & maintenance, Body & Trim, Auto emissions testing, Auto maintenance

  Patricia Palomino Patty Davis
a year ago
Again they had done an EXCELLENT JOB. The truck I just bought needed to be diagnosed and fixed so it could pass smog and they gotten fixed and passed smog. Excellent job with all they fixed with the trasmission.Thank you very much againThey check this truck out thoroughly.They were very honest on everything about my old 1976 Ford F150. Honesty is the best policy ever. They are polite and work with you with what they can.I will be going back to them for all of my automotive needs from now on. Thank you so much for wanting to take the time on my old truck.Services: Auto engine diagnostic, Car towing, Transmission repair, Auto emissions testing

  rodney watson
2 years ago
Excellent service,I wouldn't take my vehicles any where else.

  Todd Jackson
a year ago
My car had a flat tire on interstate 5 on the grapevine 1:10 pm. It was well over 100 degrees and I was traveling with my wife and my two children(6 and 22 months old). AAA was called and they dispatched Edmonds towing who came and put us on a flat bed truck and literally left my family and I in the car while we were riding on the back on their flatbed. This was one of the most unsafe things I have ever seen. They towed us only 2/3 miles and left us stuck in Lebec , California. We were told that s where they are leaving us and and they would come back for us later in the day. Well after an hour or two of sitting in the heat in a parking with my family and needed to desperately get my family back home. I called AAA back and asked why we weren t being towed back home, they tell me the previous tow truck marked us as complete. So we then asked for another tow by Edmond s or any company to get us home, and they refused to help us. After 7-8 calls to AAA and getting no help. My kids are in the car, my infant is sick and my back is basically thrown out because of being bounced around on the flatbed tow truck. It s now well after 9:00 pm and I see a precision Automotive towing truck in the parking lot. I go over and ask if the can possibly help me and my family get home. Scott told me I have two call but let me see if I can reach dispatch and get someone to help you. He didn t have to help but he went out of his way,(he was on his lunch) to help us. He didn t have another truck in the area as he was from Lake Elizabeth(more than 70 miles away from Lebec). Well he told me, I have two calls to do but I will come back and tow you home no matter what time it is. He told he would be back in two hours and he came back for me in two hours. He kept his word, he was so pleasant and helpful. This man was a God send to me and my family. We were past the point of desperation. Scott you are the man and thank you for you help and generosity to help us. Precision Automotive deserves more than five stars for having a driver like Scott. He s the kind of person anyone would want to have help them in a crisis.

  Kevin Reynolds
2 years ago
We moved here at the end of September 2018 and had been taking our cars to them ever since. They are a AAA recommended shop. The pandemic hit and everything stopped, including our driving. Recently, as things started opening up again I needed to drive to Bakersfield so I took my car in for a checkup. My car by the way is in perfect shape, I am the 2nd owner of it. They said they found a leak in the steering, and some other things. Total estimate was about $2,000.00. They always seem to find about $2,000.00 to work on. I was talking with them and they told me that during the pandemic business had picked up a lot, and it did look that way too. Lots of cars there all the time. So my car is ready they say, but just one little detail, they must order another part. Okay. So I drive it home and the steering is horrible. I mean it groans, it shutters, it fights me, it's horrible. So I take it back and they say they will fix it. They don't. It's better than it was, just not as good as it was when I first brought it in to them. They say they always test drive it before telling me I can pick it up. Well, one of two things: either they're not actually doing that or; they figure bad work is good enough. During all this they complained about their staff, never a good sign that. So, business increased for them, but the quality of their work has decreased. I am now looking for another shop to fix their lousy work. They screwed up my steering! I can not recommend them any more.Service: Steering & suspension repair

  Katrina Davis-Juarez
2 years ago
Recommend this place for wheel alignment. Took a little longer then expected, however after seeing the results of what they did I was highly impressed. They not only aligned my truck perfectly they gave me an electronic report showing everything they had to do to fix my alignment. (now I know why it took a bit more time) but very professional and a fair price for what they did. I highly recommend them, will definetely use them again for any future alignments.Service: Wheel alignment

  Tina Ligon
2 years ago
I broke down in lake Isabella. No cell phone service. The lady on the phone was wonderful. I was scared, she assured tow truck driver Dillon would be ther to get me. Came within 45 min towed me in. Let my 2 dogs stay inside office and was treated very nice. Car was done in hour and I was on my way. Thank you precision auto.

  Robert Thomas
a year ago
awful job repairing ujoints. ruined my driveshaft. lied about other issues being the problem. cost me so far 3 weeks of work, due to my trk is now at the dealership so they can fix what WES made worse and damaged. could of killed my family if driveshaft came off while driving.. they wont provide thier insc companies info so i can file a claim.. they hang up on me when i call.never go there !!!Service: General repairs & maintenance

  Alyssa Gamble
2 years ago
Please do not have any paint or body work done here. I needed my passenger door replaced. The door they painted has a huge stretch in the fresh paint looks like it happened before it was even dry. My door Jam is now missing paint and the door on the opposite side of the vehicle came back with a dent in it. It took 2 days to do the original job then when I asked then to take it back they kept my truck for 2 weeks. I had to pay over 1000$ for a rental. When my wife called and asked about how much longer it would take the receptionist was very rude telling my wife she already told her when the truck would be done even though the date she originally said passed days ago. When I finally get my truck back it has deep sand scratches that were never buffed out. A lot of blotches of paint where they tried to fix fish eyes and the door jam still is missing paint when they said it was an easy fix I called back and asked them to fix it, I was trying to explain to him that I wasn t trying to start problems I just wanted a good job for what I paid for and his reply was that s starting problems now I get to drive a 100,000$ truck with a paint job that looks like a high school student worked on it.

  Donnie E. (Lone_Feather)
11 months ago
Rude staff wouldn't tell us what was actually wrong. The vehicle had to be taken back 4 times, and we're still not sure if the repair is properly done.

  Ronald Ganczak
2 years ago
They're one of the number one car repairmen in the valley but be warned they are the number one expensive in the valley. Many times I find their prices sometimes almost double other auto mechanics other than the actual dealerships. I had my car repaired four times by other people with the same problem. Precision fixed it the first time. Kudos to them. But unless you're willing to Shell out a thousand or two it would be difficult to have them repair your car.

  Glen Tanner
3 years ago
Took my truck in to have a New ignition switch installed, they had it done very quickly, only took a couple of days. Friendly service as well. Definitely the place to go!Service: Electrical repairService: Electrical repair

  Lucian Whitman
2 years ago
I always knew not to take my cars to Precision for repairs. My friends at the local auto parts store warned me years ago that these guys always seemed to find twice as many things wrong with the cars they worked on, compared with any of the other local shops. Now AAA refers customers (for a fee I assume) to this shop. After Precision gave her a tow through AAA, my wife asked them for an estimate to fix her car. The estimate was $1300 and we decided to get a second opinion. They refused to tow the car to the other shop, even as directed by AAA. They were actually going to hold her car ransom and charge her $120 for giving her an estimate. I called the owner and told him I would file a complaint with AAA if he charged us for an estimate. He responded by getting personal with me about my wife. AAA ended up calling a different towing company to tow our car out of their own yard.Overall, this was a terrible experience for us and we will never use their services again. Hopefully AAA finds a better contractor to serve this area.Service: Car towing

  kay noles
5 months ago
Go to this shop all the time, great service friendly people

  Patsy Garner
7 years ago
This is a very organized and well run auto repair business, who take pride in their work and customer relations. They go the extra mile to accommodate the customer. In my experiences there aren't any better than Procession Automotive for reliable service. I'm happy to recommend this business...and I'll return as needed. Thank you for the great job.

  Toni Eshom
2 years ago
EXCELLENT customer service! 'Another' local shop (where I have gone for 14 YRS) was going to do unnecessary work as if it were necessary AND have me wait 3 weeks for an appt. Precision Automotive got me in in 1 week and accessed my car for ONLY what truly was necessary... Will be taking my vehicles there from now on!

  Brian Barger
6 months ago
I wasn't at Precision Automotive I was at Stewart's tires liked it

  Chandler Chase
3 years ago
Always feel confident that Carolyn and Wes will be informative, courteous, and straight with me about the vehicles I bring to them.They truly know their business and offer complete efficiency, professionalism, and consideration for individual circumstances.

  Ashley Miller
4 years ago
Chuck said the staff were nice. They had a busy schedule and were able to fit him in within a day and provided transportation to and from the shop. He received absolutely excellent service.Recommended

  Sara
6 months ago
I called for auto glass repair and they referred me to Tim's Auto Glass.

  Bill Chase
2 years ago
Kind of hard they did me a favor and received a part for me. I was in the business before I retired and what I saw of their work must be good. Nothing stood out and that's what a good shop does.

  Linda Scott
4 years ago
Definitely thieves. My elderly mother took her car there multiple times. $5000 later still not fixed. Talked to them and they got nasty. Took car elsewhere and found out it was a $60 part with lubrication. Do NOT go there!!!!!

  Patrick Baumgartner
7 years ago
Terribly over priced- I will say the women at the front desk was awfully kind and sweet. She was one of the nicer people I have met around these parts, but even so, I could not pay twice as much for the work being performed.

  Xiong Lor
a year ago
Took my car there they work on my car change out 1 injector and 1 coil pack over charge me 1500 not recommended people

  Chris Nicholson
10 years ago
Rebuilt engine '99 Ranger 4x4; New clutch '87 S-10 4x4; Major repairs '78 GMC Stepside. All workmanship beyond reproach. OUTSTANDING staff customer service. Quick, thorough, and AFFORDABLE parts & labor; work quality TOP NOTCH.You would be FOOLISH to take your vehicles elsewhere.

  Marion Reason
a year ago
They didn't hook up the obd. Before they ran a test for smog then charged me for it and said you have to drive you car more and charged.me for it

  bret donaldson
2 years ago
Driver was nice and very helpful the tow was a little pricey but it was worth it in the long run I still have all my windows

  Eddie Dillard
4 years ago
Stopped in cause our driver door wouldn t close. The guy was quick and real professional. I really appreciate the kindness of a small town business